Such a bad app
I keep losing my magzine which I bought from the app. Everytime there is an update and I lose all my content and the customer support is less than zero they have memories few sentences which they repeat over and over again.
Cheated
I paid for a subscription and issues stopped without notice. The least that Vogue could do is allow unlimited access time on old issues.
Unable to access subscription benefits
Asked for help and never got a response
Take notes from Noro’s App
As a super disappointed VK reader/user since you discontinued publications. I suggest you do what NORO’s app does. It does each “magazine” on the app. You get all the pics of the knit clothing, and just like the magazine, the instructions. I would pay for an app that does that. This app seems to just be a way to
sign up for VK cruises, which are a pipe dream kind of thing for me.
sign up for VK cruises, which are a pipe dream kind of thing for me.
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Vogue knitting
I am not receiving my magazine since summer 2023
I am not seare of my account #
Please help
I am not seare of my account #
Please help
Paid for subscription but no new issues?
I wasn’t aware that VK was no longer publishing their magazines and was charged the annual subscription in December for this year. I’ve reached out to them to request a refund but no one has replied.
I’m cancelling my subscription.
Early in my experience with the app it was wonderful. I could see my magazines, I received my magazines, and I could interact with the content. In the last couple of years, the app is paid for via apple but my magazines are not in the app. Since I am trying to reduce my paper footprint, I will not be purchasing the physical magazine. It’s as though the app has just been left to die and has not evolved with the times.
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Their Site and app not sync
Like another reviewer, I got stuck in password limbo between app and their site and to realize it’s not me. A long time user of their app and magazines (print and online) but considering how every time it updates I have to sync again and the worry it won’t sync up to me one day, I’m hesitant on getting any more issues.
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There have been no new magazines for a year! Not sure what I’m supposed to be paying for.
There have been no new magazines for a year! Not sure what I’m supposed to be paying for. Have sent an email with no response
Theft of merchandise
Another great digital magazine DESTROYED by a company called Maz who takes over running them and then kills them. I have about 10 years of digital copies of Vogue Knitting that I can no longer access. THESE WERE ALL PAID FOR and I can no longer access them. I ❤️❤️❤️ Vogue Knitting but don’t give a penny to this app.
UPDATED: I continue to have the same problem with the new provider. I have paid for YEARS of issues that are locked for me. Why isn’t this considered theft?
UPDATED: I continue to have the same problem with the new provider. I have paid for YEARS of issues that are locked for me. Why isn’t this considered theft?
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Customer Support is AWFUL
Last year I replaced my old iPad and decided to download Vogue Knitting onto the new iPad so I could restore my purchases. First it can’t find my email or username or anything. So I use the in app link to contact customer support, I have only ever received an auto reply to my numerous attempts. After over 6 months of trying the email route I have tried telephoning… surprisingly I did get a call back but I had my phone on silent and now they haven’t called back even though I continue to try to return the call.
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Entirely Unintuitive and Bad Experience
VK is probably the most frustrating app I’ve ever used, and it’s a struggle every time to just look at magazine articles. I always end up in a viscous cycle of logging in and finding everything locked, needing to change the PW and “Restore” does not find everything I’m entitled to. How about a saved library for easy access to purchases? Does not deserve even a single star since I’ve NEVER had a good experience with it. Every time I open it I go away angry and unsatisfied, and I’m not stupid nor a tech newbie.
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Pretty useless
App does not recognize my user name and password. I’m trying to understand why the website encourages downloading the app. An hour of my life I’ll never get back.
Unable to view purchased content
Hello,
Is there a folder to access purchased issues? I do not see it available in the app. and prompted to swift to the entire collection to find my items. Awful app I regret I tried
Is there a folder to access purchased issues? I do not see it available in the app. and prompted to swift to the entire collection to find my items. Awful app I regret I tried
Unable to access issues that I own and cannot print from app
I
Rip off if subbed to print & digital
Never received anything but canned response from both the app and Soho Publishing. I can’t access the digital portion of sub and not getting help. Vogue so disappointed.
Buyer Beware!
Zero support. I made the mistake of renewing my digital subscription of several years with a combo print/digital subscription. I lost all those years of back issues on digital - the app says I’m not subscribed. Contacted support and was told to reset password. Didn’t help. Recontacted support and crickets….waste of money. Just get the print version, if you want it. I’m no longer a fan.
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Theft and Fraud
I thought that Vogue would be a trustworthy vendor. However they have stolen all of my magazine content and books that I purchased. After calling customer service they told me they do not know anything about the digital platforms.
Apple this app should be removed from the App Store. And I would love it if you would take responsibility for seeing that my purchased content was returned or my money returned.
Apple this app should be removed from the App Store. And I would love it if you would take responsibility for seeing that my purchased content was returned or my money returned.
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Unable to access back issues
I’ve paid for VK Knitting for years and years, and attempts to access my back issues with tech support of been utterly unsuccessful. Very frustrating and disappointing.
Can’t get the PDF to open in last/current issue
