Voiso

Voiso

by VOISO LIMITED

0 ratings
Free

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Details

  • Released
  • Updated
  • October 25, 2023
  • June 8, 2026
Voiso screenshot #1 for iPhone
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About

Trusted by contact centers worldwide, Voiso is more than a business phone. It's your full agent workspace — calls, digital conversations, and customer context, all in one place. Bring your contact center with you Stay connected to your customers and your team, no matter where you are. The Voiso mobile app gives you everything you have on desktop — your inbox, your call controls, and your customer history. Step away. Stay on top of it. Never miss an incoming call or message. Push notifications alert you the moment something arrives, even when the app is closed or running in the background. Tap the notification and you're taken straight to that interaction, ready to respond. Handle calls and chats at the same time A message comes in while you're on a call. With Voiso, you don't have to choose. Calls and digital conversations are accessible from the same screen, simultaneously, without dropping either. Know who you're talking to Every conversation opens with full customer context alongside it — contact details, reachable channels, and the complete history of every previous interaction across all channels. No searching. No switching. Just the information that helps you respond well. Every channel, one inbox Web chat, WhatsApp, Telegram, Viber, SMS, Facebook, and Instagram messages all arrive in the same inbox your agents know from desktop. One place for every customer interaction, on any device. Voiso Features for iOS: Phone calls Make and receive calls with full controls — hold, mute, transfer, keypad, consultation, and conference. Digital conversations Handle web chat, WhatsApp, Telegram, Viber, SMS, Facebook, and Instagram from your phone. Unified inbox Every channel in one view, the same layout agents know from desktop. Customer contact card Contact details, reachable channels, and full interaction history alongside every conversation. Simultaneous call and chat Handle a live call and a digital conversation from the same screen, at the same time. Push notifications Get alerted the moment a call or message arrives, even with the app closed. Already a Voiso customer? Sign in with your existing credentials and pick up where you left off. Not yet on Voiso? Visit voiso.com to get started. For support, reach out at support@voiso.com or visit our Help Center.
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What's New in Voiso

2.0.0

June 8, 2026

Voiso mobile is now omnichannel. Handle WhatsApp, Telegram, Viber, SMS, web chat, Facebook, and Instagram from the same unified inbox you use on desktop — alongside calls, with contact history available on each conversation.

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