I miss Volt
Even after being away for 6 months, it was really a pleasant experience as always.
Развалиха приложението
1. Вече не можеш да добавяш имена и контакти на пътниците, които ще пътуват в случай че искаш да поръчаш за някого.
2. Не можеш да оставяш бележки на шофьорите
3. Липсват всички функционалности, които имаше преди, като това дали да има музика, дали искаш/не искаш да говориш с шофьора и т.н.
4. По някога приложението дава, че колата е до примерно 5 минути при теб, а шофьорът е много по-далеч и са действително минимум 15.
5. При оценка на пътуване, вече можеш да слягаш само звезди, без бележки.
Overall, услугата е окей, когато работи, но като всичко в БГ е непостоянна и върви в лош тренд. Шофьорите вече са hit or miss, тъй като наеха много нови кадри и quality control-a изостана. Много пъти ми се случва вече шофьорът да си цъка на тел докато кара и да не гледа къде отива, което е неприятно.
2. Не можеш да оставяш бележки на шофьорите
3. Липсват всички функционалности, които имаше преди, като това дали да има музика, дали искаш/не искаш да говориш с шофьора и т.н.
4. По някога приложението дава, че колата е до примерно 5 минути при теб, а шофьорът е много по-далеч и са действително минимум 15.
5. При оценка на пътуване, вече можеш да слягаш само звезди, без бележки.
Overall, услугата е окей, когато работи, но като всичко в БГ е непостоянна и върви в лош тренд. Шофьорите вече са hit or miss, тъй като наеха много нови кадри и quality control-a изостана. Много пъти ми се случва вече шофьорът да си цъка на тел докато кара и да не гледа къде отива, което е неприятно.
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Perfect as usual
Perfect as usual
Fine app
Dont like the fact you cannot cancel looking/searching for a driver. I dont want to be the guy that books a ride and then ghosts but when the app is
saying 28min and i cannot cancel am i supposed to just wait?
Edit: you can cancel a ride but its is not made obvious through the booking ui. You need to go the the My rides menu
saying 28min and i cannot cancel am i supposed to just wait?
Edit: you can cancel a ride but its is not made obvious through the booking ui. You need to go the the My rides menu
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Professional Service
Excellent professional service. Highly recommended for visitors to the city and locals of course!
Best taxi service in Sofia
Especially useful if you have business partners and want to ensure great service, clean and representable cars and pokite drivers.
Excellent service
Excellent service. The car was spotless, the driver was polite, drove safely and respected the speed limits, and even helped us with our luggage. We are very satisfied and would definitely use this company again.
Препоръки
Здравейте!Има нужда от по-бърза реакция на повикванията.”Закачването” на няколко клиента на веднъж не допринася за подобряване на услугата.Приложението не допуска повикване в определен час.
Excellent ride
Excellent ride, full assistance, pleasant conversation.
Rado
TOP
“Scheduled ride” that never arrives on schedule
For the third (and last) time I order Volt. The drivers and cars are otherwise wonderful. The first time the driver came 15 minutes late, the second and third times 20. In addition to the obvious advantages of Volt over other companies, the leading one for me is the option to order a car for an exact time. Since this condition was not met even once, in my case the service becomes meaningless. It strikes me that the car search starts 15 minutes before the requested travel time. This is clearly not enough. The first time the requested travel time was around 15:15, the second and third times - 17:10. The user is practically misled into thinking that a service for ordering with an exact time is offered, but in practice such does not exist. With the same success I could have ordered a car at the moment and still waited for it for 15-20 minutes. It is well known when rush hour begins and the service should be tailored to that, but unfortunately it is not. Great idea, but unfortunately very poor execution.
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Unbelievable good and fantastic service!
This app and this service is exponentially better than even Uber in the US Black Cars. Their attention to detail, the quality of the cars you get picked up in, the fairness of the pricing, the unbelievable service, as well as the app works extremely well. I am very impressed!
Dimitar Dimitrov
Exceptional service from Volt Taxi! Every ride has been professional, comfortable, and stress-free. The cars are always spotless, modern, and well-maintained, while the drivers are courteous, punctual, and highly professional. The attention to detail, reliability, and overall customer experience truly set Volt apart from other taxi services. Whether for business or personal travel, Volt consistently delivers a premium experience. Highly recommended!
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Not a real service.
Booked 5 times. Got a ride 0 times. Good intention but bad execution.
Problems with payment
The new system changes payment method on already started ride. Unprofessional behaviour - they cancel booked 2 days in advance rides with baby seat last minute because a longer route was booked.
Трябва още малко
Според мен има нужда от още малко за да може апликацията да работи както трябва.
The app is ridiculous
It shows me 5 mins for the driver to arrive in the app, then he calls and he tells me 15 mins. Nice card, good service, ridiculous app. Can’t count on it.
Review of the app
The new update it’s completely unnecessary, the new design is not intuitive. It displays wrong addresses, wrong drive vehicles, cannot apply promo codes.
Most valuable insight to fix is that I cannot saw my old rides, they should be based on profile not to clear when update the app.
I ordered a van and it stated a normal car will arrive - which is wrong data.
Overall the app is AI generated and not tested properly - the service is the best taxi service for sure but the UI may lose customers if continue that way.
Nowadays shipping such an app is 2-3 days in development and super easy with all the tools, so it’s ridiculous such a company to have that bad UI and app.
Most valuable insight to fix is that I cannot saw my old rides, they should be based on profile not to clear when update the app.
I ordered a van and it stated a normal car will arrive - which is wrong data.
Overall the app is AI generated and not tested properly - the service is the best taxi service for sure but the UI may lose customers if continue that way.
Nowadays shipping such an app is 2-3 days in development and super easy with all the tools, so it’s ridiculous such a company to have that bad UI and app.
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Excellent
Brand new luxury vehicles at normal prices. I’m shocked but in a good way!
Great value for money
I rarely use taxis, but when I need one, I choose Volt, especially if I travel with my children.
