Worthless
This app is terrible, needs some major improvements ASAP
Keeps Getting Worse
This is such a frustrating app. It’s so low quality. I find a new thing to hate every month, and they keep finding ways to make it worse with every update. This week, the signature box is EVEN MORE misaligned than it has been the last two years, causing signatures to appear 1cm left of where you’re signing.
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Have to use it for work
It sucks. Always glitching. I have to restart the app almost every time I’m sending an invoice. It will auto correct when I’m typing in an email and screws it up. I’ll be hitting a button like send invoice and it will just not respond. I often have to close the app and reopen it because it’s freezing and getting stuck.
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Deletes whole inventories
We have had so many issues with this that we have a 15 page report on them. But the biggest one is that on several jobs it has deleted entire multi hundred item inventories. On top of that it will take days for the team at Vonigo to fix’s this issue and many others have never been fixed at all.
Horrible product but I’m stuck
Recently purchased a business and this is the software they use for scheduling payments and pretty much everything else. If it wasn’t for the fact that I’m heavily invested in trying to build this business, I’d be done with it simply because of horrible software and company.
The parent company that I bought into has been working to provide a better experience for us franchise owners, but the Vonigo staff have no clue how to actually program intuitively.
The app constantly crashes, and I have to uninstall and reinstall it. It randomly moves you to a different page and there’s five different pages and buttons you have to choose from to get anywhere within the software.
Give me 18 months building my business and I’m dropping this software faster than a hive of killer bees and building my own platform.
The parent company that I bought into has been working to provide a better experience for us franchise owners, but the Vonigo staff have no clue how to actually program intuitively.
The app constantly crashes, and I have to uninstall and reinstall it. It randomly moves you to a different page and there’s five different pages and buttons you have to choose from to get anywhere within the software.
Give me 18 months building my business and I’m dropping this software faster than a hive of killer bees and building my own platform.
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please update
unable to add photos to the app on first tries. it can only be 5 photos & the app will just process them. please update app so that it’s compatible with ios26.
Horrible product but I’m stuck
Recently purchased a business and this is the software they use for scheduling payments and pretty much everything else. If it wasn’t for the fact that I’m heavily invested in trying to build this business, I’d be done with it simply because of horrible software and company.
The parent company that I bought into has been working to provide a better experience for us franchise owners, but the Vonigo staff have no clue how to actually program intuitively.
The app constantly crashes, and I have to uninstall and reinstall it. It randomly moves you to a different page and there’s five different pages and buttons you have to choose from to get anywhere within the software.
Give me 18 months building my business and I’m dropping this software faster than a hive of killer bees and building my platform.
The parent company that I bought into has been working to provide a better experience for us franchise owners, but the Vonigo staff have no clue how to actually program intuitively.
The app constantly crashes, and I have to uninstall and reinstall it. It randomly moves you to a different page and there’s five different pages and buttons you have to choose from to get anywhere within the software.
Give me 18 months building my business and I’m dropping this software faster than a hive of killer bees and building my platform.
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Dumpster fire
It’s not meant for inventory.
Please fix the bugs
It keeps having to be restarted everytime I click on it to put pictures in to close an account out I thought it might be on my end but found out it’s not all are drivers and people in our business that uses it same thing happing to them as well all our people keeps sending complaints to our corporate office and finally they are listening and is looking for other options thank goodness if you could fix these issues before they find one would love to keep you cause not only me but all our people dont want to learn a new app please fix these bugs I beg you
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Aggravating
Everytime im In the app and out pictures im then go to fill im the customers details it goes blank and I have to close the app out and restart it again
Slow, unreliable, crashes way too often
TLDR: This app goes slow, you get stuck in a cycle that won’t just let you go back to the Home Screen, and it crashes every other time I reopen the app. I literally hate everything about this app, but my job makes us use it. If I could give it zero stars, I would.
To give more context:
-The app is slow. As you move from customer pages to quotes to your schedule, it takes what feels like forever to load. It’s really frustrating when you’re with a client trying to pull up information and they have to wait on you, who is waiting for the app to behave properly and quickly.
-Getting stuck and can’t go to the Home Screen: if I go to a client’s account, pull up a quote and convert it to a job, once that’s done, it often brings me back to the estimate, which is fine, but when I push the back button, it takes me to the client page, and when I push back again, it takes me back to the estimate and then you get stuck in the cycle. The work around is to close the app and reload it, or go to work orders, pick a recent one, and then you get the menu that takes you to the Home Screen. PLEASE JUST MAKE THE HOME MENU ACCESSIBLE FROM ALL SCREENS? Why is the app designed this way? It makes no sense.
-App crashing: I make a stop on my route, log the info and then go to my next stop. At each stop I usually take photos so I temporarily leave the app, but when I come back to it, I am forced to restart the app. Every single time, so it becomes restarting the entire app every other time
I go to use it. It’s so frustrating since I said before the app is SLOW.
Overall the app has nice features. I like that my client info is neatly organized and I can easily review quotes, see past notes, etc, but all of the cons outweigh the pro. If I was the person at my company who got to choose who our provider is for client management apps, I’d cancel our Vonigo subscription ASAP.
To give more context:
-The app is slow. As you move from customer pages to quotes to your schedule, it takes what feels like forever to load. It’s really frustrating when you’re with a client trying to pull up information and they have to wait on you, who is waiting for the app to behave properly and quickly.
-Getting stuck and can’t go to the Home Screen: if I go to a client’s account, pull up a quote and convert it to a job, once that’s done, it often brings me back to the estimate, which is fine, but when I push the back button, it takes me to the client page, and when I push back again, it takes me back to the estimate and then you get stuck in the cycle. The work around is to close the app and reload it, or go to work orders, pick a recent one, and then you get the menu that takes you to the Home Screen. PLEASE JUST MAKE THE HOME MENU ACCESSIBLE FROM ALL SCREENS? Why is the app designed this way? It makes no sense.
-App crashing: I make a stop on my route, log the info and then go to my next stop. At each stop I usually take photos so I temporarily leave the app, but when I come back to it, I am forced to restart the app. Every single time, so it becomes restarting the entire app every other time
I go to use it. It’s so frustrating since I said before the app is SLOW.
Overall the app has nice features. I like that my client info is neatly organized and I can easily review quotes, see past notes, etc, but all of the cons outweigh the pro. If I was the person at my company who got to choose who our provider is for client management apps, I’d cancel our Vonigo subscription ASAP.
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Worst excuse as an App
Constantly crashing for past month. Tech Support says ‘log in with desktop browser’ for now. We’ll NOW is 4 weeks later and STILL NOT FIXED. TOTAL JOKE!!! Run from this company.
Frustrated
Brutal customer service. App constantly freezes
1% success rate
This app freezes nearly every time I try to use it.
I’ve uninstalled it and reinstalled it.
I got a brand new iPhone 15, uninstalled it, reinstalled it.
Freeze.
It’s absolutely useless. Lucky for me I can use it on my iPad with relative ease. But on the phone, it’s junk.
I’ve uninstalled it and reinstalled it.
I got a brand new iPhone 15, uninstalled it, reinstalled it.
Freeze.
It’s absolutely useless. Lucky for me I can use it on my iPad with relative ease. But on the phone, it’s junk.
Worst app
I hate using this app
For work
For work
Doesn’t really work.
I just need to adjust a schedule. Seems easy but no. Sometimes it works, sometimes not.
Frustrating
I am forced to use this app for work for my schedule so I know where my next stop is. I have up to 20 stops per day. I am required to take pictures after each job is done at each stop and submit it through Vonigo. When I open my camera it will crash my Vonigo app so I have to completely close out Vonigo and restart it every time. I waste so much time every day doing this. It’s so frustrating. If I wasn’t required to use this by my employer there’s no way I would!
Vonigo, why can’t the bugs be fixed for iPhones? Reading through the comments there are certainly enough complaints!
Vonigo, why can’t the bugs be fixed for iPhones? Reading through the comments there are certainly enough complaints!
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Does not work well
I use this on multiple different formats. This app does not work well on Apple products. It does not refresh, can’t turn the page, hard to work in Apple. If you are on anything other than Apple, you are golden, if not good luck.
Yikes
The devs responsible for this app should be 150% absolutely ashamed of themselves. Embarrassing someone paid to have this developed.
Needs an iPhone or iOS update
This app was clearly designed for android and has an insurmountable amount of problems with the software if using an iOS operating system. Please update asap
