Trash
Glitches out
Customer service and Billing
I am very disappointed with my experience using Encircle.
When I signed up, I was not fully aware of several additional fees that would be charged beyond the monthly subscription. Recently, I began receiving invoices for floor plan services and other charges that were not clearly communicated during the sales process. As a small restoration company, unexpected fees can have a significant impact on operating costs.
My biggest concern is the lack of transparency regarding pricing. What initially appeared to be a straightforward service became much more expensive once additional charges started appearing. I also feel locked into a contract that does not provide the flexibility I expected.
The software itself has potential, but companies should be upfront about all costs associated with their platform before customers commit. Clear communication and transparent pricing would go a long way toward improving the customer experience.
Based on my experience, I would encourage anyone considering Encircle to carefully review the contract terms and ask detailed questions about any additional fees before signing up.
When I signed up, I was not fully aware of several additional fees that would be charged beyond the monthly subscription. Recently, I began receiving invoices for floor plan services and other charges that were not clearly communicated during the sales process. As a small restoration company, unexpected fees can have a significant impact on operating costs.
My biggest concern is the lack of transparency regarding pricing. What initially appeared to be a straightforward service became much more expensive once additional charges started appearing. I also feel locked into a contract that does not provide the flexibility I expected.
The software itself has potential, but companies should be upfront about all costs associated with their platform before customers commit. Clear communication and transparent pricing would go a long way toward improving the customer experience.
Based on my experience, I would encourage anyone considering Encircle to carefully review the contract terms and ask detailed questions about any additional fees before signing up.
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Fix that
super slow, can’t work
« bug fixes »🙄
the only thing i hate about my job is dealing with this app
Great program
We have used Encircle for about 4 years now. They keep adding great features needed by restorers. They are also open to suggestions and will do what they can to add features.
