Encircle appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Encircle is 78 out of 100 points across 7 verification signals from App Store and developer data.

Encircle User Reviews

Name: Encircle
Rating: 3.8 (129 reviews)

Encircle

Encircle Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience61.3% of reviews

Neutral6.7% of reviews

Negative experience31.9% of reviews

~ Based on 119 written reviews from the US App Store.

What users say

Summarized from real user reviews of Encircle. Based on 129 reviews and a 3.8/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Productivity app.

Positive things

👍Intuitive and user-friendly interface
📸Excellent photo documentation capabilities
🚀Efficient job tracking and organization
💼Comprehensive features for restoration industry
🎯Professional report generation
👥Great customer support and responsiveness
🔄Seamless multi-device synchronization
📊Hydro tool for moisture mapping
💡Continuous feature improvements and updates
⏱️Time-saving workflow automation

Negative things

🐛Frequent app crashes and freezing
⚠️Slow performance and lag issues
📸Camera function delays and glitches
💾Data loss and file corruption problems
🔐Privacy and data security concerns
💰High pricing with inflexible contracts
📱Poor compatibility with newer devices
🔄Problematic sync functionality
❌Unresponsive UI elements
⏳Excessive loading times for equipment addition

Is Encircle Safe?

Encircle appears mostly safe based on user ratings. AppsHunter Safety Score for Encircle is 75/100.

This assessment is based on 129 user ratings, with an App Store average of 3.8/5.

Safety Analysis

66.7% of ratings point to a safe experience

7.0% of ratings suggest some concerns

26.4% of ratings point to a risky experience

~ Based on 129 App Store ratings for Encircle.

Is Encircle Legit?

Encircle appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Encircle is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Trash

Glitches out

74727:(3/,

11 days ago

Customer service and Billing

I am very disappointed with my experience using Encircle.

When I signed up, I was not fully aware of several additional fees that would be charged beyond the monthly subscription. Recently, I began receiving invoices for floor plan services and other charges that were not clearly communicated during the sales process. As a small restoration company, unexpected fees can have a significant impact on operating costs.

My biggest concern is the lack of transparency regarding pricing. What initially appeared to be a straightforward service became much more expensive once additional charges started appearing. I also feel locked into a contract that does not provide the flexibility I expected.

The software itself has potential, but companies should be upfront about all costs associated with their platform before customers commit. Clear communication and transparent pricing would go a long way toward improving the customer experience.

Based on my experience, I would encourage anyone considering Encircle to carefully review the contract terms and ask detailed questions about any additional fees before signing up.

Paez0426

2 months ago

Fix that

super slow, can’t work

CristhianHN

3 months ago

« bug fixes »🙄

the only thing i hate about my job is dealing with this app

Frank Hammond

4 months ago

Great program

We have used Encircle for about 4 years now. They keep adding great features needed by restorers. They are also open to suggestions and will do what they can to add features.

Whitehousecarpet

7 months ago

Poor functionality

Constantly crashing and I’m spending more time waiting between functions, example when taking pictures I can count to thirty from when I touch the camera button till it wakes up and takes the picture, or it will crash and I have to restart the process.

The fantastic Dave

7 months ago

Used to be a Great inventory tracking app

Great way to keep track of all your stuff, with receipts & pics, serial numbers, etc!

Update: the company just removed access to the home inventory feature with minimal notice and didn’t provide data backup.

darbsllim

8 months ago

New update

The newest update and how you do box number is inconvenient. Change it back

ndhrnxndk

8 months ago

Customer support

I was having issues with the sync function and contacted customer support. Liz was amazing. She was able to resolve my issues. I appreciate receiving help from a real person.

GRASmith51

a year ago

Worst app I’ve ever used

Your app is trash, if it can’t take decent photos and keep files saved instead of wiping data you should just give up now before you piss anyone else off
Trash.

BlakeAJS

a year ago

Was good then update ruined it

Please listen to your users because clearly you do not use your own app out in the field. The app was finally working a week ago. Then you updated and completely changed the UI in the app and added multiple steps just to add a reading. Now I can’t add equipment that was working a week ago either. The app was fine and now it’s not. Change it back

yeshedaone

2 years ago

Response from developer

Thank you for your feedback, and we’re sorry to hear about the frustration caused by the recent update. We understand how important it is for the app to work smoothly in the field, and we apologize for any inconvenience the changes to the UI have caused. Your input is valuable, and we will take it into consideration as we work to improve the app. If you’re experiencing issues with adding readings or equipment, please reach out to our support team at support@encircleapp.com or call 1-888-937-1077, and we’ll assist you in resolving these problems. We’re committed to making Encircle work for you, and we appreciate your patience.

Great app

I introduced my company to this app and everyone loves it. I am really hoping to see a couple of features added. I would like the ability to create a such and add people on it. I would also like to be able to tag someone in a note and have it notify them. It would be so helpful. In addition, if I could automatically tag a coworker when mitigation is completed so they can start the rebuild process that would be awesome. And possibly an AI feature that automatically inserts information for non salvage contents. Overall this app is a time saver and has been well built.

MODMorgan1

2 years ago

Response from developer

Thanks for the great 5-star review! We’re glad to hear that Encircle has been a time-saver for your team. We’ve noted your feedback about adding features like tagging coworkers and automating tasks. These are definitely things we’ll consider as we continue to grow. If you need anything or have further suggestions, feel free to reach out at support@encircleapp.com or call 1-888-937-1077. We’re here to help!

Bug when adding to organization

Sometimes while trying to add new equipment to the organization the list is showing only air movers, even when trying to add air scrubbers and dehumidifiers.

RodFCS

2 years ago

Unbelievably slow

The entire process is great up until adding equipment in jobs. It will not respond to anything at all. Can’t leave the page, can’t find the equipment, can’t type anything. It is not just me everyone in my company is tired of encircle for this very reason.

Mfkeoal

2 years ago

Zero

Terrible. If I could give zero stars I would.

Adlay Eshays

2 years ago

Don’t waste your time

Worked OK at first so I’ve spent hours cataloging and uploading photos. Now there’s about 100 items/ photos that will no longer open at all, no matter how long you wait or reload or reboot. Also even when it was working my main complaint is that there’s no way to re-order or sort your lists, like alphabetically or any other way. Will continue looking for another app for my purposes, this one turned out to be garbage.

RetroElectro1980s

2 years ago

Response from developer

Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with the app. Our team is here to help resolve any issues you're facing. If you could reach out to our support team at support@encircleapp.com or call us toll-free at 1-888-937-1077 and provide details about the items/photos that are not opening, we'll investigate the problem and work to fix it. Additionally, we appreciate your feedback regarding the ability to re-order or sort lists. We'll pass this along to our product team for consideration as they continue to improve Encircle.

Less impressed

Our company has been using this app for years now. Worked great. Recent additions and updates to the program has slowed it down and become buggy. Technicians having to wait 30+ mins for the file to load. Not a service provider problem when multiple users are experiencing the same problem with different phones, mobile service providers, and multiple spots in the city. Pricing went way up, service went down.

KalaLV

3 years ago

Saving pictures

Who’s bright idea was it to make you save a picture before you can take the next picture ? I spend countless hours now taking photos when it used to take me a couple minutes…. 👎🏽

trapmastaaa

3 years ago

Response from developer

We appreciate you taking the time to share your feedback with us. We understand your frustration with the current photo-taking process in the app. Our team is continuously working to enhance the user experience, and your feedback is valuable in this process. If you have any further suggestions or encounter any other issues, please don't hesitate to reach out to our support team at support@encircleapp.com or call us toll-free at 1-888-937-1077. We're here to help and improve your experience with Encircle.

Be Careful!

After the 2 week trial I moved forward with the month to month because I had high hopes. Unfortunately encircle didn’t perform as I hoped and I found a program more suitable for my work. I contacted Encircle team to see if they would work with me because I only used for a month and they refuse to waive any contract and I have to pay 3k for a app that is unorganized and doesn’t meet expectations. I would warn any company against doing business with this company.

jaydash420

3 years ago

Response from developer

We're sorry to hear about your experience and appreciate your feedback. Our team strives to provide the best service possible, and we're sorry we didn't meet your expectations. We understand your frustration and would like to work with you to address any concerns. Please reach out to our support team at support@encircleapp.com or call us toll-free at 1-888-937-1077 to discuss your situation further. We're committed to ensuring our customers are satisfied with their experience, and we're here to help resolve any issues you may have.