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VR Matkalla

VR Matkalla

Junaliput ja matkasi seuranta

569 ratings
25 reviews
✈️ Travel
Free

Details

Released
June 20, 2019
Updated
October 19, 2026

Features

Developer

VR
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About

This app is your comprehensive travel companion for train journeys. Purchase tickets, manage your bookings, and receive real-time updates about your trip. Enjoy features like seat reservations, meal ordering, and personalized benefits.

✓Purchase single, multi, and season train tickets
✓Reserve seats and upgrade to premium classes
✓Modify ticket departure times and seats
✓Real-time journey updates and notifications
✓Order meals and coffee for your journey
✓Access exclusive traveler benefits
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What users say about VR Matkalla

Reviews of VR Matkalla are mixed: the Travel app is rated 4.8/5 from 569 App Store ratings. What users like most: easy ticket purchasing and changing, prompt response and action via chat. Top complaints: high fare compared to other countries, can't login, link expired. Summarized from real user reviews.

Positive things

  • 👍Easy ticket purchasing and changing
  • 🚀Prompt response and action via chat
  • 👍App is easier than call centers
  • 👍Cheaper than ticket machines
  • 👍Best app to travel in Finland
  • 👍Good app, easy to find trains
  • 👍One of the best train apps seen
  • 👍Great user experience
  • 👍Super app for travel
  • 👍Useful and precise for commuting
  • 👍Nice layout, works well
  • 👍Reliable for daily use
  • 👍Nicely designed app
  • 👍Looks and works great
  • 👍Super application, enthusiastic

Negative things

  • 💸High fare compared to other countries
  • 🐛Can't login, link expired
  • 🐛Session token not recognized
  • 🐛Awful to type card number every time
  • 🐛App doesn't remember card
  • 🐛Can't sign in on new phone
  • 🐛Error message every time
  • 🐛Links unresponsive during registration
  • 🐛Confusing UI, difficult to find routes
  • 🐛Station closed without clear indication
  • 🐛Impossible to find 'Change Seat' section
  • 🐛No Apple Pay support
  • 🐛Cumbersome payment without Apple Pay
  • 🐛Repeated registration attempts fail
  • 🐛Error message to call support
  • 🐛Can't add website purchased tickets to app
  • 🐛Can't log in, wrong email reported
  • 🐛Confirmation email not received
  • 🐛Difficult to register and create password
  • 🐛Wouldn't add extra
  • 🐛Couldn't find extra
  • 🐛Didn't show booked ticket
See all reviews

What's New in VR Matkalla

1.69

October 19, 2026

Includes improvements and minor bug fixes.

Events

Read more about VR Matkalla 5-vuotta
Event EndedCompetition

VR Matkalla 5-vuotta

Osallistu arvontaan ja voita sarjalippu!

May 20, 2024 — May 26, 2024

Read More

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User reviews

Most RecentHighest RatedLowest Rated

Easy enough to use

The railway system was a bit confusing since its new to me. But the app made purchasing and changing tickets pretty easy.
BBethkolar

very prompt response and action

I had to cancel the booking due to incorrect data and I just used the chat interface for help and it was addressed quickly. The app is better than any call center. Service response is next to none.
IBIan Blacer

best app to travel in finland

but the fare is very high compare to other countries.
Ffck929

アプリは安くて快適

ハメエンリンナの友人に会いに行きました。2度目の利用ですが券売機で買うより安いし、カード社会の北欧ではアプリ使うのが一番楽です。
Hhiroshi.rickenbacker330

Can’t even login

Tells me link has expired. And session token not recognised. Total waste of time
SMSimon Mallender
See 20 more reviews

Developer apps

VR Resa
VR Resa

Fast trains Stockholm-Göteborg

✈️ Travel
Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

9 issues

Login issues (expired link, session token)

Bug

Card not saved after entry

Bug

Registration link unresponsive

Bug

UI confusion for route selection

Bug

Station status not clear

Bug

Website tickets not viewable in app

Bug

Login failure with correct credentials

Bug

Confirmation email not delivered

Bug

Password creation rules not accepted

Bug
✨

Requested Features

5 requests

Add Apple Pay support

Feature

App should remember card details

Feature

Option to input confirmation number for website tickets

Feature

Easier to find seat change section

Feature

Improve searchability of the app name

Feature

FAQ

What can I do with the VR Matkalla app?

The VR Matkalla app allows you to buy tickets for VR's commuter and long-distance trains, including single tickets, multi-tickets, and season tickets. You can also reserve seats, make changes to your ticket, and receive real-time updates about your journey. Additionally, you can order meals and access special benefits.

How do I pay for tickets in the app?

You can pay for your journey using various methods, including internet banking, a payment card, and MobilePay. The app also supports employee benefits such as Epassi, Smartum, and Edenred. If you are a logged-in customer, your purchased tickets will be saved in your VR account.

Can I change my train ticket after purchasing it?

Yes, you can make changes to your ticket after purchase. The app allows you to conveniently change your seat and the departure time of your journey as a self-service option. You can also upgrade your seat to Ekstra Class after the initial purchase.

What kind of real-time information does the app provide?

The 'On-Track' section of the app provides real-time updates about your journey. You will receive push notifications for important information such as your train’s departure, movement, timetable changes, transfers, and arrival times. You can also view train services and accessibility information.

Is the app free to download and use?

The app is free to download. While the app itself is free, you will need to purchase train tickets and potentially pay for optional services like seat reservations or meals within the app. There may also be advertisements present.