App can’t sign-in
If you use token based MFA with your Apple ID, the app can’t sign-in using your Apple ID. Asks to “Continue” after entering password but can’t be clicked.
Buyer beware
The hardware is mostly acceptable albeit mediocre quality but this software is total amateur hour. Loses connectivity constantly. Integration is a joke and requires reboots if it even connects. Worked with Google home for 3 months and never again since. Connects and shows in Google home but connection can’t ever control the fans. Fans lose connection with remotes and app regularly. Find a different solution !
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Connectivity issues
Does not connect with some fans in the house. Connects fine with others. Finicky app, needs work.
basic functions only
I was able to add my fans to the network, but Update Firmware to remotes does NOT work. If I knew support for the app was this poor I would not have purchased theses fans!
Waste of time
Update: Even with the recent app update, I still have trouble using Alexa to operate the fan. It works for a while and then quits. Original Review: No app update for three years speaks volumes. I purchased my fan two years ago. Alexa integration mostly worked for about a year. For the last year I mostly operate the fan using the phone app. When I’m feeling industrious, I try to fix the Alexa connective issues. I waste time troubleshooting via the Alexa app, then the WAC app and come up empty handed, walk away, only to repeat the process later.
I won’t try again until or unless they update their app.
They need to drop SMART from the name of their fans. :/
I won’t try again until or unless they update their app.
They need to drop SMART from the name of their fans. :/
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