Wahoo Reviews: Is It Legit?

Customer Experience

Positive experience42.5% of reviews
Neutral10.1% of reviews
Negative experience47.3% of reviews

~ Based on 1,508 written reviews from the US App Store.

What users say about Wahoo

Is Wahoo Safe?

Wahoo appears safe based on user ratings. AppsHunter Safety Score for Wahoo is 93/100.

This assessment is based on 43,473 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 43,473 App Store ratings for Wahoo.

Is Wahoo Legit?

Wahoo appears to be a legitimate app. AppsHunter Legitimacy Score for Wahoo is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App sharing always breaks.

I don’t know why there isn’t more seamless integration with Strava and Health. Wahoo’s competition does.

There was. Then it broke. Now everything is convoluted. Nothing shares properly. All the “fixes” online don’t help.

I regret buying the computer and having to use this app. It’s garbage.

To anyone on the fence, buy a Garmin.
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Good when you know it

Take some time to watch a few tutorials. It’s easy once you know how, but isn’t as obvious as some app. Where it excels is that it gives you a huge amount of data.

No set up instructions

Scanned QR code on box (where is says “scan to set up”) and just got to the training app. No instructions to set up. So my first interaction with this thing is that it’s a load of disorganised box 🙄🙄🙄🙄🙄

Useless

One of the worst apps I’ve ever used. It can’t find my heart rate monitor or connect to the sensor, which made the app completely useless to me. I decided to delete it, only to discover that even requesting account deletion is an unnecessarily complicated process. You have to provide a ridiculous amount of information and go through multiple verification steps just to submit a deletion request — and even then, your account isn’t deleted immediately.

This is absolutely ridiculous and incredibly inconvenient. The app is not user-friendly at all, and the entire experience feels completely disconnected from what customers actually want. Instead of making things easy, they make everything unnecessarily difficult. Terrible user experience and extremely poor customer orientation. I deleted the app and would not recommend it.
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Calories don’t show after update

After update I can’t see calories burned during and after activity. Nothing wrong with sensors for HR and Cadence they all record fine

Régression

La résistance en % sur home-trainer a disparue lors d’une des dernières mises à jours… Pourquoi retirer des fonctionnalités utilisées par les utilisateurs ?

Wahoo > Garmin

I don’t have a Elemnt yet but after the constant issues I’m having with Garmin and the positive reviews all my friends give me, Wahoo is clearly the superior product.

Bugs

I update this app just to see what new and exciting bugs will be wasting my time until the next release. All the new features I don’t ever need, but existing functionality falls apart. At the moment i have to repeatedly turn my kickr ‘on and off again’ to work with the app, that’s an extra hour faffing each week. Used to work flawlessly, now after update, nope. Poor development practices really let this company down. Executive team should be ashamed.
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Good tracking and features for free

The free plan is good enough for tracking.

Woah brochacho

As a Colorado endurance brochacho, I downloaded the Wahoo app expecting clean ride data, not a full-on data privacy nightmare. The app seems way too interested in collecting and connecting everything short of my favorite burrito spot, and the privacy controls don’t exactly inspire confidence.

Trying to delete my account was like signing up for Comcast customer service: endless menus, mysterious hoops, and the creeping suspicion that my request had been shipped off to a magical farm where deleted accounts go to live forever. I kept waiting for someone to tell me, “You can’t cancel—your account is part of the system now.”

The fitness features are solid, but I’d rather track my intervals than negotiate with a corporate bureaucracy from a certain Colorado mountain town. Wahoo, please make privacy clearer and account deletion a straightforward button—not an epic quest through increasingly absurd support channels.
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Close in Being Perfect for V3 GPS units

Update: App did now add quick access to load routes and workouts on GPS units but still doesn’t allow sharing live link easily which are most frequently used actions by users. 90% there!

Feedback on using V3 GPS units with the app. Too many steps to do the basics when the ELEMNT app had it all there in single screen. Want to load a route, it’s 2 separate steps. Need to share your location? It’s buried in Account Settings, extra 2 steps. The fix is easy. Add routes, planned workouts, share live link under the Device.
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Love it!!!

Use it to capture my heart rate during workouts. It sends the results to my Fitness app and Health app. I was using my Apple Watch before, but that was inconsistent. I need to know my heart rate down to the second.

SUBSCRIBED

Awesome feedback! Thank you Wahoo 👊

Spend over $3000 in the bike Bluetooth just will not connect

I have never been more disappointed with a technology purchase in my life. I bought this bike because we have three people whose cycle all with different sizes. Seemed like a great idea. The Bluetooth connectivity on this system is atrocious. It will not connect it will not work. It will not allow me to use the gears or anything. Do not buy.
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Another untested (buggy) update

Par for the course. Someday Wahoo will actually ship an app without a hilariously broken front page bug, but I wouldn’t bet on that happening in this decade.

This time health data sharing (which was already only working ~30% of the time) is now fully nonfunctional, happily reporting success at sharing nothing.

Edit: to the support response staff: I’m not interested in being your beta tester.
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Another untested (buggy) update

Par for the course. Someday Wahoo will actually ship an app without a hilariously broken front page bug, but I wouldn’t bet on that happening in this decade.

This time health data sharing (which was already only working ~30% of the time) is now fully nonfunctional, happily reporting success at sharing nothing.
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Garbage

Will not sync with wahoo bolt unless you quit the app, turn Bluetooth, then restart the app. The app is also complete garbage for logging activities; it will stop logging, tell you it is logging, and then delete a huge chunk of the activity. I assume all of these problems go away when you pay for their subscription service but wahoo does not care about supporting hardware.
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More lost time

Forced to upgrade, more lost time, more going wrong, more inconvenience just because I want to work out. As soon as the kickercore dies its death this company won’t get another penny out of me.

forces you to give personal information

must create account to use. I downloaded Zones for training after deleting this trash from my phone

Avoid

Takes money for subscription then the app doesn’t work, as if you’ve not paid. Absolute con