Automatic, Supersonic, Funky Fresh!
Waitwhile has changed the game and continues to provide the best support and services. They’re quick to respond, easy to use, and always releasing the best new features! The app makes it so easy to manage my account and keep track of everything going on, right from my phone! I’d recommend this to anyone looking for a waitlist and booking system.
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Great User Experience!
This app has a great user experience and is very intuitive.
Amazing app
Waitwhile has revolutionized our haunted house operations. The app is very smooth and user friendly.
It runs itself
Have used it for last five years. Customers love how easy it is. It’s best thing that’s happened to my business.
Every update is worse than the last
Interface makes zero sense every time they update the app it makes things more complicated/buggy wouldn’t recommend whatsoever
Bad
Really annoying and so confusing to understand do not recommend
Horrible
I can’t even make a account it keeps saying can not make account like is it hard to make a good app that works
Customer service is terrible too
The amount of bugs with this app are too many to go through. This app should never have been released in its current state
Used for a public ice skating rink and it’s been great!!
We’ve used waitwhile to help manage our skate helper waitlist. It’s been a game changer for us! Being able to text customers has also made communication easier for us. Instead of customers coming to the window and asking where they are in line, they can see exactly where they are, and the anticipated wait time. We also use the geofence, so customers can only sign up within a certain perimeter. Our customers scan the QR code and join our waitlist from their phone, but you can also manually add people who don’t have a phone with them.
We also like the ability to customize messages going out, what they say, and when we can send them. We’ve loved the app!
We also like the ability to customize messages going out, what they say, and when we can send them. We’ve loved the app!
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Great interface
Super easy to use for our staff and great visibility for our managers!
better than before but still not great
The app is faster than the previous solution of saving a bookmark to your homepage and it’s nice that the different queues are on the same page so I don’t have to switch back and forth. But the chat feature needs a lot of work because for some reason, the chat tab is only showing anonymized chats from months ago, I can’t see any recent incoming chats. And half the time if somebody who’s been there before sends a message, it sends the message to the older anonymized chat log which makes it impossible to find what they said without getting a computer.
Also it would be nice to see a feature where we can select which fields you can see in the preview of the customer’s information, that way I wouldn’t have to open it up every time.
Big props for adding a customer registration tab into the app though makes it a lot easier to sign people up when they don’t know what they’re doing 🙏
Also it would be nice to see a feature where we can select which fields you can see in the preview of the customer’s information, that way I wouldn’t have to open it up every time.
Big props for adding a customer registration tab into the app though makes it a lot easier to sign people up when they don’t know what they’re doing 🙏
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Disappointing
Notifications still don’t work. Looks worse than the website on iPad
Customer service is terrible too
And to make matters worse, customer is atrocious. They continue to put the blame on the user refusing to take blame for their new apps problems. If I didn’t have to use them I wouldn’t drop them in a second but the shop uses them and don’t mind the company’s ineptness
