Walden Savings Bank User Reviews

Top reviews

Horrible app

Terrible app

One of the best

I find the mobile app for Walden Savings to be one of the most easy to navigate. Thanks

Great People

The Washingtonville branch is the absolute best!

This app is trash

Almost every time I login I get an error code. Even though the app was just updated it’s still stuck in 2008. The biggest pain in if you have to update your password. WAY too many hurdles. I shouldn’t have to fill out a form with User name, first and last name, city, state, zip, account number, social, email, and home phone to just update a password. No other banking institution I have makes you jump through this many hoops
Show more

Banking

The only thing I’m not a fan of is the online check deposits

Avid user. Rock Hill ny

Great App.

There’s ALWAYS maintenance

It’s a good app, don’t get me wrong, but 3/5 times that I go to check my balance before making a purchase, the app is under some sort of maintenance so I cant log in and check anything.. this always leads to blind purchasing and overspending, which works in the banks favor of course because of overdraft fees.. just fix the app lol
Show more

Font

I wish there was an option to make the fonts. Darker and larger. It very hard to see info

New App

The new app is great , easy to navigate and use.

Poor quality

After every update the app locks you out. So annoying and also Face ID always fails.

So happy to have them

Big enough to serve all your needs but local enough to know your name

Glitchy

Very glitchy. Doesn’t work at times and runs slow when trying to make transfers off Wi-Fi even if you have great service

Bad request

Sometimes says bad request when logging in and can't use

Bad request

Constants get the “bad request” error pop-up and can’t log into my account. Sometimes I just give up, sometimes I close and reopen several times until it finally works. There’s no rhyme or reason. It is the most unreliable app on my phone. Please fix!!!

Great App

Very easy to navigate.

WaldenSavings

Excellent bank and pay a friend

Always down!

Issues logging in always. Needs at big improvement.

Unreliable App

I was happy using WSB’s app and their old online and phone banking tools in the past. Over for several months, however, this app doesn’t work about 50% of the time. The bank doesn’t post announcements or updates about problems and the only way to get a confirmation that the app is down is to contact a Customer Service rep who then has the unhappy task of confirming the app is down again and they can’t give a restoration time to frustrated customers.
Show more

Best neighborhood bank

I have been with WSB since1983. All my needs have been met by WSB. Also D. Wynkoop rocks.

Sherry

Love my Walden Savings Bank, best team of people ever!!