Delivery
I ordered my inhaler I’ve been sick and I paid 5.99 to have it delivered today but they pushed it back but it says picked up in the app so I can’t even go get it so don’t fall for delivery because if you need it and you pay the extra it won’t come
Kkgujbii
Unmatched Customer Service
I live on the peninsula and I drive through the tunnel just to come here. This location has a good team, always quick, and forever friendly (ty). Id love to be able to get it closer to home but I haven’t found another location in Newport News (or Hampton) that can match this pharmacy’s customer service, I never have an issue here. Good customer service is just lost on some people, but not them. It’s a strong show of great in-store management and an excellent team. You gotta get in where you fit in so I’ll keep braving the HRBT for this crew regardless of all the traffic :) You guys are awesome, thank you for all your hard work, it sincerely makes my life easier!
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Jjenn2384
I hate Walgreens
I’m so tired of Walgreens not having enough staff. My medication was 6 days late because they were so busy with flu shots then they kept running out of my medicine.
CRCov RI
Stores close for no reason
Townsend store randomly doesn’t open the pharmacy some days and the Fitchburg store left me on hold for 33 minutes until I finally gave up. Unprofessional business.
HHaleym111
Payment issues
Was able to pick items easily. On the mobile app. However, when I went to check outand wanted to use Apple Pay (with an active wallet credit card),it would not allow me to use Apple Pay and no message displayed to explain why I couldn’t use it . Then I added a credit card and it wouldn’t let me check out until I added a Walgreens gift card as back up. When I tried to add the Walgreens gift card, as back up, It told me I could only use the Walgreens gift card in Store only. Not user-friendly and quite frankly a deterrent from buying items.
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UUp4Fun!
