Not user friendly
What’s the point of having “auto refill”, if I have to go in and manually re-order each time I need medications?!?
Difficulty getting prescriptions filled!
It’s really unfortunate that I have delays on my prescriptions and I have to jump through hoops to get them filled. I never get them on time and it’s very frustrating. I was with a mom and Pop shop for many years and not once was there ever a delay on my prescriptions.
Since I’ve been with Walgreens, there’s always a delay and it’s disappointing and frustrating
Since I’ve been with Walgreens, there’s always a delay and it’s disappointing and frustrating
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Surveys suck
If you interrupt me with a survey request your app is garbage.
Good improvement But still missing services & NOTIFICATIONS malfunctioning, Delivery options 5-10day
Compliments on Walgreens improving its automated messages when Presciptions are ready BUT notifications are not working correctly. I get a notification on my phone the Presciptions is ready for pick up. I take an uber to the store and I’m told the Presciptions had not arrived from the warehouse? (Wasting my time and costs for uber). Then I get another notification that the Presciptions had been declined by the provider? 3 different notifications all conflicting one another. (?). Then I call my PROVIDER /DOCTOR and wait on hold for 45 minutes only to be told the doctor did NOT decline the prescription. Then I call the store and have to go through the annoying automated messages NO WAY TO OVERRIDE REDUNDANT MESSAGES. I’m then told the insurance won’t cover it. Why not state INSURANCE coverage issue instead of declined by PROVIDER. PLEASE fix your notification system!!! I SPENT HOURS CIRCLING THROUGH THIS ABSURD SYSTEM! Exhausting annoying time consuming and gives me pause to consider another pharmacy. Maybe someone can make a better website and notification system?
Your system also STILL has missed the option to select for pick up or delivery. Now I have to MANUALLY call the pharmacy to request DELIVERY and bother a licensed pharmacists with this matter? PLEASE just change your tinted message when Presciptions are ready to state: press 3 to schedule a delivery. (Or whatever number) then the medication would be tagged for delivery. Calling the pharmacy is a waste of everyone’s time.
Your system also STILL has missed the option to select for pick up or delivery. Now I have to MANUALLY call the pharmacy to request DELIVERY and bother a licensed pharmacists with this matter? PLEASE just change your tinted message when Presciptions are ready to state: press 3 to schedule a delivery. (Or whatever number) then the medication would be tagged for delivery. Calling the pharmacy is a waste of everyone’s time.
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EZY pezy
It was so easy to use the photo function in the App. I only wish I could type more in the page captions
