Walgreens User Reviews

Customer Experience

Positive experience60.4% of reviews
Neutral6.6% of reviews
Negative experience33.0% of reviews

~ Based on 5,707 written reviews from the US App Store.

What users say

Is Walgreens Safe?

Walgreens appears safe based on user ratings. AppsHunter Safety Score for Walgreens is 96/100.

This assessment is based on 7,276,760 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 7,276,760 App Store ratings for Walgreens.

Is Walgreens Legit?

Walgreens appears to be a legitimate app. AppsHunter Legitimacy Score for Walgreens is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Great

Walgreens

Simplemente la mejor

Great

Great

Ease of use

Love it. My go to for quick.

Refills never ready

I have auto refill on monthly medications and they are NEVER ready when the month comes around making me wait an extra 10 days as my meds are always out of stock

Bait and switch

Walgreens advertised if you get a flu vaccine you receive $15 plus 10% off. However that’s not true. Also when I used the coupon I had to spend $5 to get &10 off a humidifier which I bought at $41.00. Come on find out that the humidifier was on sale for $33 and when I called the manager of the store on Ridge she refused to help me or honor the promotion. I’m now returning everything and repurchasing the product online for $33. This manager needs to be retrained for customer care and assurance. No wonder Walgreens went out of business and had to go private. 1 out of 10 customer service
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App Review

The Walgreens app for Rx management is consistently terrible. It pales in comparison to competitor apps.

1) Simple Rx transfers from one store to another requested on the app fail EVERY single time.

2) Incorrect store information listed for Rxs. Each Rx of the same type (e.g. Sertraline 50mg tabs) appears only once in the Rx history and is listed under one pharmacy location only, even though separate Rx numbers may be at completely different stores. This creates a huge problem when combined with the consistent transfer failures on the app. Each Rx number should have its own entry in order to better discriminate which pharmacy currently has it in their posession.

3) The app displays information about current Rxs being processed that the store staff cannot see on their end. I have verified this multiple times and been told it is a failure of the app.

4) Incorrect information regarding Rx status/availability. It will say the drug is out of stock for sometimes a ~week but then when I call they have the medication and tell me they can fill it right away. Not sure if this is app or pharmacy staff failure but it happens constantly.

5) The overall lack of working, basic functionalities that competitor apps handle with ease is a huge disappointment. I have grown to dread using the Walgreens app. Please dedicate effort to fix your app’s basic functionalities. Digital
Pharmacy is the future and the longstanding app deficiencies are going to hurt the business, just as it has negatively impacted my experience. Please approach this with the wisdom that this should be a top priority for the tech team.

Thanks for your time. Hope this helps.
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Mmh

No tienen muchas opciones de medidas en las fotos

Problems with refills

When I have to submit a refill that is needed because I am out, it says that it needs to get an approval first. Now, whether that be Walgreens fault or my insurance’s fault, not sure. Regardless, when I need medications, I need medications. It’s prescribed for a reason.

Photos!!

Quick and Easy, always Ready on time!!

Thank you

Thank you for giving us these free gifts. I love to get them and give them to my family.

Convenient

The photo app is very convenient and affordable. My only complaint is all the things I needed to decline at the finish of the order.

Excelente

Servicio al máximo

Mi compra

Excelent

Never on Time

My refills are never filled on time.

Photo download

The photo download is hard when you are doing multiple projects and you keep having to wait to redownload and no
Easy way to list upload from the app.

Super kind service

Went in to do photos and was personally assisted by Dave and he was amazing!!!! But photos took forever to load and then forever to print from app and it was just 3 collage prints

Horrible

Selecting pictures took me about 2 hours because the app would freeze and delete all my progress, it wouldn’t let me select more than two pictures without freezing, and then closing the app losing all my progress all over again it was really frustrating because all the pictures were so far on my camera roll that every time I had to start the process, it will take me forever to find the pictures to them proceed to freeze again the app or it will close and I will lose my progress so many times I was so close of throwing everything because I just couldn’t take it anymore
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Pharmaceutical Employees

The Madison St. pharmacy in Starke goes above and beyond to help us get our needed medicines. Thank you each for always doing a great job. 🙏🙏🙏

WALGREENS APPS

still a bit confusing to navigate