Walgreens User Reviews

Customer Experience

Positive experience60.4% of reviews
Neutral6.6% of reviews
Negative experience32.9% of reviews

~ Based on 5,265 written reviews from the US App Store.

What users say

Is Walgreens Safe?

Walgreens appears safe based on user ratings. AppsHunter Safety Score for Walgreens is 96/100.

This assessment is based on 7,173,730 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 7,173,730 App Store ratings for Walgreens.

Is Walgreens Legit?

Walgreens appears to be a legitimate app. AppsHunter Legitimacy Score for Walgreens is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible search engine

The App is useless as its search function is the worst of all store Apps I use.

Prescriptions refill requests does not work

Whenever I use this app to request a refill it never works correctly, my local pharmacy never gets the request. Basically useless for prescription refills.

Keeps on glitching out and locking me out of my account

I keep on getting locked out of my account and having to reset my password.

Photo

Walgreens photo dept is the best! And they offer the best prices with amazing coupons. If you are looking for a nice personal gift, Walgreens Photo has alot to choose from and always reasonably priced, quality products

Photo help

Courtney and Gopi were incredibly amazing. I get anxiety and they gave me all of the help I needed and they were extremely patient and understanding with me. I truly appreciate their attitude. I think they need a raise.

The Best

The Best Pharmacy staff at Walgreens I ever had.
Walgreens Speciality Pharmacy at Southampton Healthcare is the WORST EXPERIENCE I EVER HAD WITH A PHARMACY
It’s a madhouse there
As different as night and day!

Awful for Prescriptions

I had to switch pharmacies because our new prescription insurance doesn’t cover the Safeway/Albertsons pharmacy. And the Walgreens app simply doesn’t measure up. You can’t set a passcode on the prescriptions part of the app — so anyone who’s using the rest of the Walgreens app to order photos, etc, can also see all your prescriptions. You can’t set prescriptions to auto-renew. You can’t archive prescriptions you’re no longer taking. It’s all one big giant mess. Plus, the list of what data this app tracks and collects is simply horrifying. Your prices are already absurdly high, Walgreens. You don’t have to sell extremely personal information on top of that.
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Graduation/Birthday

Each occasion Walgreens has been my go to for posters. They always have a code, quality, and quick turnaround.

Amateur Pharmacy

I’ve been using Walgreens for years. All I’ve seen is the attitude of employees deteriorate and the customer service drop to an all-time low. You sign up for auto-refill and there’s zero communication that it is ready and if you don’t pick it up they cancel it. At least they used to call. Time to switch pharmacies and give someone else a chance
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Easy to use

Easy to use site good coupons

Drive thru window

Great service with a smile 😀

Pick up

We’ll see if all good as shown. Last time I was shorted the $10 rewards over .10 cents

Reviews for the Pharmacy

Walgreens pharmacy always have my prescriptions, up-to-date and ready to serve I always have different prescriptions that they don’t have in stock but have them the following day. I appreciate the assistance they do for me. Thanks, Walgreen, pharmacy, tax, and pharmacy pharmaceutical prescriptions thank you very much Mr. Saldana.
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RX

Wonderful

Superb Working Crew

Thank You All for keeping the lines down. Much Obliged.

Checkout

Trouble with checkout. App would cycle back and keep asking to proceed to checkout.

Incompetence at its greatest

Constant delays, always messing things up with insurance, sometimes medicine is in process for over a week. Absolute incompetence

Pharmacy

Pharmacy refuses to fill my RX because I don’t have insurance. I wouldn’t request a refill if I didn’t need it. I don’t need Walgreens to tell I don’t have insurance.

Photo

I changed my address and preferred store in app a couple of years ago. I ordered a few prints through the website and photos were sent to previous preferred store still in error. When I went to pick up at my preferred store assuming they would be there, there was no record of it. Very confusing.

Inconvenience

My home store is on valley view yet Westminster store keeps filling my prescriptions making me drive there instead of this one. It’s closer to my house.