Be careful
Response from developer
Dear user, thank you for your feedback and we apologize for the inconvenience caused to you. We are willing to refund you, but we need to find your uid and email first. Can you send it to support@walkup.fit in the form of "ID+nickname of the market comment"? Looking forward to your email.
Fake !!!! Fake!!!!
Response from developer
Dear user, could you please provide details so that we know the reason for the low rating? This will help our team to improve our app and serve you better. Looking forward to your response. You can also reach out to support@walkup.fit.
Renewal
I wrote to them asking for a refund and they don’t even message you back. I’ve sent several emails and they’ve ignored ALL of them. DO NOT try the introductory 1 month or 3 months they offer because they’ll charge you almost $100 for an additional 3 months, even if you cancel. Then they ignore your requests for a refund.
It’s absolutely BRUTAL and illegal.
I’ve contacted a lawyer. If you want to be a part of this lawsuit, pls reach out to me.
Response from developer
Dear user, we apologize for the inconvenience caused to you. We hope to solve the problem you encountered and provide you with better service. Can you email support@walkup.fit so we can help? Looking forward to your email.
subscription scam
Response from developer
Dear user, we apologize for the inconvenience caused to you. We hope to solve the problem you encountered and provide you with better service. Can you email support@walkup.fit so we can help? Looking forward to your email.
Rip off
Response from developer
Dear user, I’m Stella, the manager of WalkUp. Thank you for your feedback and we apologize for the inconvenience caused to you. We are willing to refund you, but we need to find your uid and email first. Can you send it to support@walkup.fit in the form of "ID+nickname of the market comment"? Looking forward to your email.
Not what it says it is and I put in English why am I hearing non English songs
Second: non English songs, so mid workout I’m checking language settings, yes, it says English songs why are my songs not in English?
Paid $30 and I hate this app. Your description should match the plan. It even asked during the questionnaire if I wanted indoor or outdoor exercise, why ask if you’re just going to give everyone the same plan?
I’d love a refund!
Response from developer
Dear user, I’m Stella, the manager of WalkUp. Thank you for your feedback, and we apologize for the inconvenience caused to you. We hope to solve the problem you encountered and provide you with better service. Can you email support@walkup.fit so we can help? Looking forward to your email.
Be Careful!
Response from developer
Dear user, I’m Stella, the manager of WalkUp. Thank you for your feedback and we apologize for the inconvenience caused to you. We are willing to refund you, but we need to find your uid and email first. Can you send it to support@walkup.fit in the form of "ID+nickname of the market comment"? Looking forward to your email.
Totally Fake App
Response from developer
Dear user, I’m Stella, the manager of WalkUp. Thank you for your feedback and we apologize for the inconvenience caused to you. We are willing to refund you, but we need to find your uid and email first. Can you send it to support@walkup.fit in the form of "ID+nickname of the market comment"? Looking forward to your email.
Be Careful
I asked for a refund and explained the situation but they only offered a different version. I again asked for a refund and they blew me off.
Very disappointed with the lack of customer service with this App.
Response from developer
Dear jaboring777, I’m Stella, the manager of WalkUp. Thank you for your feedback and we apologize for the inconvenience caused to you. We are willing to refund you, but we need to find your uid and email first. Can you send it to support@walkup.fit in the form of "ID+nickname of the market comment"? Looking forward to your email.
Not impressed
Response from developer
Dear LeonaK, I’m Stella, the manager of WalkUp. Could you please provide details so that we know the reason for the low rating? This will help our team to improve our app and serve you better. Looking forward to your response. You can also reach out to support@walkup.fit.
Great app
Response from developer
Wow, thank you for giving us five stars! We're delighted to hear that you had such a positive experience. Your feedback is invaluable to us, and we’re excited to see you again in the future!
great
Response from developer
Wow, thank you for giving us five stars! We're delighted to hear that you had such a positive experience. Your feedback is invaluable to us, and we’re excited to see you again in the future!
good to see changes
Response from developer
Thank you for your feedback! We are glad that you like our app and we will continue to work hard to ensure that every walking experience you have is successful and enjoyable. If you have any suggestions or questions, please feel free to contact us.
