It works… but
It works… but it is constantly resetting. Every time I check my blood sugar I select it and mark the areas needed to get rid of the yellow dot. I check my sugar again and do the same thing. When I open the app it reset all the checks and I have to go back in and select what each check was for whether it be a fasting check, before meal, after meal or other. I shouldn’t have to keep redoing it. If you tell me that I need to finish the profile to keep the changes, then I will tell you that’s just stupid since I don’t know what the day holds. Diet, activity, etc. Also, need a way to set multiple blood sugar levels. When setting for fasting checks the sugar level needs to be lower than an after eating meal level. If you set the level too low, you’ll be in the red almost all day. If there is a way to set multiple levels I haven’t found it.
Update: I reduced the stars because it reset on me again today May 1, 2023. It is a waste of my time to continuously go through and remember what I wrote when I already wrote it and saved it. Not I have to try and remember later again what I wrote earlier because the app isn’t doing what it should. Please fix the reset issues.
Update: I reduced the stars because it reset on me again today May 1, 2023. It is a waste of my time to continuously go through and remember what I wrote when I already wrote it and saved it. Not I have to try and remember later again what I wrote earlier because the app isn’t doing what it should. Please fix the reset issues.
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Worst app ever
I bought this meter because i like the design and everything and I was thinking the Bluetooth feature was a plus. Well the app wouldn’t connect to the meter at first. Now every time I try to sync my readings the app just closes. It very frustrating and not at all worth the time. If I could give it 0 stars I would. Don’t waste your time with it
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App Rating is Accurate
I had to delete, re-download, and sign in again because the app lost the glucose readings. Also, the time does not sync with the iPhone to reflect the actual time of the glucose reading. My meter is an hour behind with no directions on how to fix it. You are better off buying the classic vs. the Bluetooth one because they have not fixed these problems.
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Casper 68
Definitely uninstalling and getting another app you have to login completely to even use it every single time I wanna record my blood sugar not log into a stupid app every five seconds I don’t even know if it works that alone makes it zero stars
Very rudimentary, a missed opportunity for WalMart
It syncs just fine with the ReliOn device, but that’s it. It does not sync with Apple Health. WalMart has done many things for diabetes management, but they missed an opportunity here. The companion website, Ark Health is where to go to see collected data and print it out for a provider. It’s OK, but Ark Health is not a well known name and is not mentioned anywhere in the app.
There is no way to export the data in .csv for various databases or spreadsheets. As a CDE I think WalMart/Ark Health/ReliOn and do so much better by rebranding, linking with Apple Health and allow more data export options.
There is no way to export the data in .csv for various databases or spreadsheets. As a CDE I think WalMart/Ark Health/ReliOn and do so much better by rebranding, linking with Apple Health and allow more data export options.
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Feature Needed for Real Benefit
Inability to export data in printed format is a real drawback. Reports with trends are very important to condition management. App is very basic. Need at least the ability to print readings with dates and times. Need a summary over report period showing numbers in-range, hyper, and hypo. This is necessary to make the App of real benefit to user.
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No Bluetooth after a about a month
Worked good for about a month then no more Bluetooth communication. Called and talked to customer service , they finally sent me a new meter. Then it quit working after about a month. Called back , went through the same routine with a rude lady and was basically told it’s my problem not there’s.
Waste of money
This product is a complete waste of money for me, the only reason I chose it was to automatically log and save my tests. Does not pair with apple - YOU SHOULD DISCLOSE THAT ON YOUR PACKAGING!!!! Because you cannot return these types of items I feel you are ripping people off on purpose. So I have a meter, and strips that are more money but I cannot use them with the app- WASTE! I would have bought the regular one but now I’ll buy a different brand because I don’t like what happened here.
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Bluetooth crashes app and meter
Bluetooth from this meter to your phone is a nice touch . Unfortunately after the new apple updates it crashes the app on my phone and the meter when it syncs .
App really needs an update and stability improvements for new iOS .
App really needs an update and stability improvements for new iOS .
So far so good! Simple and Easy.
This is exactly what I need. No frills. No Extra Crap. Just my readings saved daily and then reviewable across months. No diet or calorie counting. It’s not designed for all that. I just need to track my numbers for Type 2. Thank you.
Horrible App
Doesn’t sync with my meter. Customer service rep says there should be a sync button/option on the first screen called MyDay. But There isn’t one !!!! She couldn’t help much. She didn’t understand why there wasn’t one ! Without the sync button, I have to manually add my readings. No thanks.
This is a Horrible horrible app !!!
This is a Horrible horrible app !!!
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Lack of Functionality
I purchased the meter to help me remember to log my numbers however the app is very limited in function beyond submitting numbers via Bluetooth. You can see averages for days or months. It does not have the ability to connect with the Health app in iPhone which would at least be good to show averages. It appears there have been no updates on the app in over a year which is disappointing, especially coming from Walmart. Please update the functions as this would probably generate more sales.
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Very basic
I got the compact tester and didn’t realize that it doesn’t sync with the app. I have to enter everything manually! Also there is no way to print out your results if your doctor is not on the list!! There are no graphs to help you with trends. Come on Walmart… at least upgrade and let us print out our numbers!!!
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WonderfulApp!
The fact that I have a meter that can sync to Bluetooth is WONDERFUL! I love this app! What I love about this app is I can sync the readings so quickly! I am able to look at my history and can keep an eye on my low blood glucose issues! A lot of people don’t like this app for various reasons! I love the app for my specific reasons! I use a ReliOn Premere Blood Glucose monitor. I have severe vision issues, and am
Classified as legally blind! I love this app, because I am able to see the large numbers on the meter, and on the app! Thank you all so much. Thank You!!!
Classified as legally blind! I love this app, because I am able to see the large numbers on the meter, and on the app! Thank you all so much. Thank You!!!
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Lost password
I cannot get the forgot password to work and reset my password. Nothing shows to go anywhere else or choose any other pages.
App and meter both junk
Don’t waste your time or money. App and associated meter are both junk. IF they connect, most of your data doesn’t transfer. You still have to manually edit your log. For me, my readings are all over, even within a very short time frame (438, 124, 347, then 266- all within an hour and with no interventions. Considering I have a medical background, this points to an inaccurate device)
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Needs more functionality
The app is basically worthless and just a gimmick to sell pricier meters with Bluetooth. You can only look back at the history through a calendar. You have to click on each date to see the readings. Very useful graphing and trend functionality is non-existent. Cumbersome in the initial setup. To bad most people don’t see these reviews until after they bought the meter.
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No integration with apple health
This app is really basic. There are not charts or graphs to have a quick look at your trends for the week/month, let alone for the day. Also, looking at your history is a multiple click process, you have to go to the calendar, pick a day, look at it, then exit out of the day back to the calendar then pic another day. There is no way just to swipe through days quickly. Also, you have to go into each of the days to find what your results were. I believe there is supposed to be an indicator on the calendar at the day level to indicate you are green (good) or red (bad). However there are many day on the calendar view where it looks like you didn’t take any tests, but when you click on the day, it shows data. It’s really annoying when trying to gain a quick idea of what your body is doing. There is a place for taking notes on each day but no indication to which days have notes. This with the very cumbersome process of reviewing individual days makes the app more trouble than it is worth.
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Needs major improvement
I have had problems for last two months. I even bought a new meter. Worked good first few weeks. Now can’t download readings. Won’t even connect today. I have called support. They were to call back and never did. Fix app cause it’s junk. Tired of spending money I can’t afford. You guys are no help at all
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What happened?
I have been using this for over a year with no issues until this morning. I opened app and everything changed! No sinc button and my history was gone. I uninstalled app and reinstalled it, can’t log in, get error messages.
