Washington Financial Bank User Reviews

Customer Experience

Positive experience44.8% of reviews
Neutral17.2% of reviews
Negative experience37.9% of reviews

~ Based on 29 written reviews from the US App Store.

Is Washington Financial Bank Safe?

Washington Financial Bank appears safe based on user ratings. AppsHunter Safety Score for Washington Financial Bank is 89/100.

This assessment is based on 322 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.1% of ratings point to a safe experience
2.8% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 322 App Store ratings for Washington Financial Bank.

Is Washington Financial Bank Legit?

Washington Financial Bank appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Washington Financial Bank is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

WFB App

Easy to navigate. Concise.

Bank

The function and flow is nice

OK

It’s obviously a small town bank app. Pretty much just good for checking your balances. Not many other features like the big banks. Wish you could see more transaction history. And make electronic payments from the app.

Its so so

The reason why I say so, so is because there are times when I go to login and the password doesn’t work, even though I haven’t done anything it doesn’t work and I have to change. It shouldn’t have to to do that.

Exceptional Service!

User friendly software, staffing at WFB always so helpful!

Love it

I like everything about it. I can see the balances in my accounts, transfer money, etc.

Very helpful

I use this daily for checking my balances which keeps me & my partner from over drafting as we have multiple joint accounts. I also use set up both recurring and one time account transfers and I have deposited checks remotely which is so convenient to not have to stop at the bank. I rarely have issues and when I do it’s usually the app/bank doing maintenance and updates to the online banking system and is resolved within the day.
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Locked out every 60 days

Not using the online for over 60 days =automatic lockout, requiring a phone call to reset. No option to extend this time period.

online banking

I have not been able to get my payments made for my car. One of the employees at the Bank made it for me once and it looked easy when she did it however, I cannot make the payments like I used to since they changed the system over. I am having to hand deliver my payments to McMurray PA or mail them ahead of time. Which is very inconvenient for me.
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New app

Old one was so much better

Fantastic

Easy to work with. Great options.

Recent App Update

The recent update made this app amazing. It gives you so much control and utility over your account and your cards. The spending analyzer is a nice touch as well. Keeps a hectic busy brain in check.

A+

I’ve been a customer for many many many years and I am so glad to see the progress that WFB has made to their app. I love that WFB is adding the feature for me to be able to budget my money better. I would only ask that for the uncategorized transactions, that you allow us to assign the appropriate category so that we can budget our money more effectively. This used to be an option, but it was later removed with an update. Thank you for listening.
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Friend

I can check my balance every day and it’s so nice.

App crashing

This app suddenly started crashing. I cannot get into my account. I have deleted and reinstalled. I have restarted my phone. I have deleted cookies, etc. nothing works. And I’m told I have to wait until Monday because there’s no one to answer my question. Seriously?

Don’t like

Two many steps you have to do . Times I forgot to hit the last step when transferring and I was charged the $5 fee. Just don’t care for this new app at all

Works as it should

No problems whatsoever.

Yuk!

This app is terrible. I have tried deleting the old app and getting the new. Not working for me.

Lacks basic functions

The “pay bill” feature is absolutely useless if you have multiple accounts with this bank. The accounts are titled by account numbers, not the type of account. And you can only see the last few digits of the account number. Because literally almost all accounts end in 0000001 for some asinine reason, there is no way tell any of the accounts apart in the list. So you have no idea of knowing which account you’re paying. Dumbest set up ever. Deserves zero stars.
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App crashing

This app suddenly started crashing. I cannot get into my account. I have deleted and reinstalled. I have restarted my phone. I have deleted cookies, etc. nothing works. And I’m told I have to wait until Monday because there’s no one to answer my question. Seriously?