WatchGuard AuthPoint User Reviews

Top reviews

Unreliable - crashing

Crashing all the time at the worst possible moment when a connection is needed. Very unreliable.

Used because work used it

It’s totally unsatisfactory

gud...

very gud

Crashes Immediately on Launch

Crashes anytime I try to open it, and has been doing so for several months.

Cannot be installed anymore on macOS

Cannot be installed anymore on macOS, was working great for a while on macOS

FaceID

Without FaceID support I've nearly destroyed my token about 5 times over a month!!! Get FaceID going!!! This application is horrible and looks like garbage.

Incompatible with iOS26

App hangs then crashes

Garbage app

Complete garbage to scan QR codes

Nice

Nice

Great app needs update

Used to be able to access from an Apple Watch, no longer accessible on the app.

2.2.0 update no longer allows unlocking via Apple Watch

I’ve enjoyed using this app up til the 2.2.0 update in July 2023. Prior to the update, I could get 2FA notifications on my Apple Watch and could unlock my computer via the the notification on my watch. Now, since the update, I can still receive notifications on my watch but no longer have the option to unlock straight from my watch. Now I have to big out my phone to unlock. This is a big regression.
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Great !

Easily the most functional and secure Authenticator I have used, good new features in last release as well

Remote workers

Wry easy setup for remote workers and cyber security compliance.

Fantastic MFA solution.

MFA solution works great when it is properly setup.

Nice

This app is nice

Questionable

Collects more information than other more reputable MFA apps (MS Authenticator, Authy). MFA does not need this information to function. Very questionable why this app does. Would not recommend and would immediately uninstall if not required by my work.

Fantastic

Easy to use and easy to backup third party tokens.

Could be easier to move other tokens and would be nice if third party tokens retained images more consistently.

Could be clearer to end users that non “third-party” tokens will be emailed to them instead of migrated… though that needs to be addressed via the IDP portals self activation feature in case they don’t have access to a cached email login.

Other than those specific knit picks the app works great and features a biometric scanner in-app for viewing the TOTPs. Also allows custom images for each token.
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Impossible to use

Never worked it stop you from your computer you can’t forget you cell or hard token or you are looked out

Awesome

AuthPoint is being more and more integrated with the Watchguard ecosystem.

AuthPoint is also a nice solution for you to manage your personal tokens, like Facebook, Amazon and others.

Will only make your life harder - don't download this

This app sucks so much. It won't let you log in unless you are connected to an internet. Will freeze if you try restarting it. Won't even let me connect to a new personal hotspot. You will only be able to log in to places where you have been connected to internet/wifi previously. Made my life harder deleted this app after 3 days.
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