WATERROWER Connect User Reviews

Customer Experience

Positive experience21.7% of reviews
Neutral21.7% of reviews
Negative experience56.6% of reviews

~ Based on 175 written reviews from the US App Store.

What users say

Is WATERROWER Connect Safe?

WATERROWER Connect appears safe based on user ratings. AppsHunter Safety Score for WATERROWER Connect is 86/100.

This assessment is based on 925 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.0% of ratings point to a safe experience
7.7% of ratings suggest some concerns
12.3% of ratings point to a risky experience

~ Based on 925 App Store ratings for WATERROWER Connect.

Is WATERROWER Connect Legit?

WATERROWER Connect appears to be a legitimate app. AppsHunter Legitimacy Score for WATERROWER Connect is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Calorie problems with Hybrid CR monitor

The app reports workout calorie values that are 4-5 times too large. I’m using it with the hybrid water rower which has the CR monitor. The web site says it’s compatible and all other stats are fine. Suspect it’s converting from mechanical to metabolic after the monitor has already done this. A further problem is that it’s forgetting workouts, despite initially exporting them to Apple Health. And no support - neither issue is showing any signs of being addressed.
Show more

Mixed feelings

Pairing is genuinely easy — connects quickly to the S4 and to my HRM every time, no dropped connections, no fuss. Once you’re rowing, the stats are excellent: stroke rate, splits, distance, all clean and accurate.

Two real gaps. First, there’s no good way to import workout data from other apps back into WaterRower Connect, so if you ever row with a different app for video or classes, your history gets fragmented instead of living in one place. Second, there’s no way to project the app to a TV or larger screen — your only option is buying WaterRower’s own iPad/iPhone mount, which just puts a small screen right on the machine rather than letting you use a big screen you already have. Great hardware, but the app boxes you in.
Show more

App stability is worse after latest update

The app was working reliably to track my rowing intervals during the winter. During yesterday’s row the app crashed multiple times. I’m using an iPad Pro 10.5.

Calorie problems with Hybrid CR monitor

The app reports workout calorie values that are 4-5 times too large. I’m using it with the hybrid water rower which has the CR monitor. The web site says it’s compatible and all other stats are fine. Suspect it’s converting from mechanical to metabolic after the monitor has already done this.

Strength training doesn’t work

None of the paid sessions or modules work. Only some rowing even after you pay the subscription. It’s not a great app other than rowing stats.

Horrible

As title state.. for 2026 , this all is simply terrible . I would pay for something better

Set max heart rate

I need to set my max heart rate. I can select Max HR in Configure Heart Rate Zone but after I enter a number, I cannot make the keypad go away. It is covering the save button. Thus, I cannot save.

A bit buggy

On a majority of workouts the power curve shows peculiar readings. There’s often a spike of 1000-2700n. I know I am not pulling that hard. This spike skews the graph when I view my workout history. Other times the power curve reading stops about 75% into my stroke. This also skews the history data.

Timer

Timer keeps counting when paused

Good app

Cannot change my max heart rate. Settings, HR Calibration, then when I go to update my max heart rate the number input screen pops up and covers the save button. Hence, cannot save the updated max heart rate.

App? Crapp is a better description.

Worked really well at first but started taking longer and longer to load. Then, 22 weeks into 24 week program, won’t connect. Every other part of the app works, just not the program I’m 22 weeks and 3 sessions into!

Incompatible with SmartRow

I purchased SmartRow and my workouts tracked through Waterrower Connect do not properly save to the cloud, only temporarily to my device. They don’t save to my personal account so aren’t visible across devices, and my workouts no longer sync with Strava. This app used to be reliable, but an update along the way seems to have completely messed up some needed integration details. Devices used: iPhone; iPad.
Show more

Love the LightRing settings

I really enjoy this app, and now I’ve added the light-ring to the WaterRower it’s such a wonderful experience rowing to the lights changing to my preferred stroke per minute. I appreciate the customer service when I needed it too. 👍🏾

Issues with the LightRing settings

The option to have the LightRing change colour according to strokes per minute is amazing. However if I try to set it to anything other than the default 22 SPM it crashes and restarts. Would be fab if that could be sorted.

Terrible App for a Great Machine

This app is useless. If you need to pause your workout, if you pause from the monitor, it does not automatically pause the app, which means you need to hit pause in two different places and end up wasting seconds from your tracked time and incorrectly tracked distance. As far as integration with Apple Health, I’ve had quite a few workouts where in the Waterrower app the distance was logged as 11.25km but in Apple Health it was recorded only as 11km. Don’t know why. I don’t bother with it anymore, too much trouble for zero benefits
Show more

Works great as a workout tracker

I really enjoy using the “Just Row” mode. It took a while and some help from waterrower support, but once I understood how it works I found it very useful. I bought a Polar H10 chest monitor and an S4 bluetooth transmitter for my rower and they work very well with an older iPad. Also figured out how to use the Apple watch version of the app and the iPhone which uses wrist HR tracking and is more convenient but has the downside that the watch does not always transmit the measured heart rate to the iPhone.
Show more

Workout saving issues

Incredibly disappointed that this app does not consistently save workouts. It makes no sense. Forced to take a screenshot to manually input numbers back into the app and/or Strava, which defeats the whole purpose. I’ve tried logging out and logging back into account right before a workout, but that also doesn’t work.
Show more

WATERROWER app

Brilliant and disciplines

No Longer Working!

Ever since OS 18.5 it will not open. You get a splash window and that is all. I called and was told this would be looked into and they did not even ask my name or contact information. That was 2 weeks ago and It is not working. Sure, I could try deleting it and reinstalling it, And Loosing all my history….
Show more

Still crashes during workouts

I recently started rowing again and I was really hoping WaterRower had fixed the bug that causes the app to randomly crash and lose my workout data, but the bug is still there. There’s no excuse for this. Stability should take priority over new features.