WATERROWER Connect Reviews: Is It Legit?

Customer Experience

Positive experience23.1% of reviews
Neutral20.0% of reviews
Negative experience56.9% of reviews

~ Based on 295 written reviews from the US App Store.

What users say about WATERROWER Connect

Is WATERROWER Connect Safe?

WATERROWER Connect appears safe based on user ratings. AppsHunter Safety Score for WATERROWER Connect is 86/100.

This assessment is based on 966 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.3% of ratings point to a safe experience
7.3% of ratings suggest some concerns
12.3% of ratings point to a risky experience

~ Based on 966 App Store ratings for WATERROWER Connect.

Is WATERROWER Connect Legit?

WATERROWER Connect appears to be a legitimate app. AppsHunter Legitimacy Score for WATERROWER Connect is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Really flakey recently

Worked ok for a year or so but has become flakey. Crashing mid workout. At least it records effort before crashing so there’s some evidence for strava….

Hopefully this gets resolved soon.

iPhone 17 pro max. Garmin cirqa HRM broadcast.

Bluetooth no longer working

With the latest release the Bluetooth connection is broken.

The app connects to the Comms but no data is transferred between the Comms device and the app.

Tried uninstalling and reinstalling - same result.

A Has Been..

This used to be great for connecting easily to my WaterRower and tracking my workouts. It was easy to connect, easy to set up beforehand, and gave good statistics to keep me on track. These past few releases of updates and it is difficult to connect to the rower, and unstable when attempting to use. There’s no reason at this rate to have an app and subscription if the reliability you pay for is not there anymore.
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Stopped working with latest updates 😫

The recent changes to improve Bluetooth connectivity means that the app ‘connects’ more quickly, but it is no longer triggered when I start rowing, so it doesn’t capture the workout at all. The watch app, on the other hand, has started counting as soon as the workout is scheduled (rather than waiting until I’ve started rowing).

It’s frustrating as this all used to work fine, but it seems to be deteriorating with each release.
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App updates

The latest app update supposed to solve connectivity issues. It’s 14 hrs since the release of said update and I the app is not even showing logo. Just black screen. Phone restarted multiple times and still nada. The connectivity started to go downhill for some time now. You’d do well to restore it as it also not reflecting values on my watch. It literally just shows “-“ on all values. I have stopped using it for a very long time as it’s only frustrating rather than relaxing. I row to relax. App issues frustrate me. So let see how long it will take you to sort your mess out and I’ll see if I will come back to it. There’s plenty of fish in the ocean, as they say.
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Can’t connect after update

It tells me I need to turn on my Bluetooth, which is on and then it just freezes up so I need to force close it. The update broke it.

Inconsistent and new update fails to connect.

I can no longer connect my SmartRow, light ring, or heart rate monitor. I’ve reset my Bluetooth connections both on the app and in the settings, with no device showing. Bummer the light ring only works with this app.

Poor Bluetooth connectivity

Poor Bluetooth connectivity

Locks up

Latest version locks up claiming it needs permissions for local network even though blue tooth permission is on. App unusable

Works great as a workout tracker

Update. Since last app update, it just crashes immediately upon starting the “just row”. Help!

I really enjoy using the “Just Row” mode. It took a while and some help from waterrower support, but once I understood how it works I found it very useful. I bought a Polar H10 chest monitor and an S4 bluetooth transmitter for my rower and they work very well with an older iPad. Also figured out how to use the Apple watch version of the app and the iPhone which uses wrist HR tracking and is more convenient but has the downside that the watch does not always transmit the measured heart rate to the iPhone.
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2.40.6 update

Unable to connect to commodule with the update. Disappointed. iPhone 11 has been used for years with no issues. Hope you can fix asap.

Calorie problems with Hybrid CR monitor

The app reports workout calorie values that are 4-5 times too large. I’m using it with the hybrid water rower which has the CR monitor. The web site says it’s compatible and all other stats are fine. Suspect it’s converting from mechanical to metabolic after the monitor has already done this. A further problem is that it’s forgetting workouts, despite initially exporting them to Apple Health. And no support - neither issue is showing any signs of being addressed.
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Records lost

Exercise data lost with security concerns

Mixed feelings

Pairing is genuinely easy — connects quickly to the S4 and to my HRM every time, no dropped connections, no fuss. Once you’re rowing, the stats are excellent: stroke rate, splits, distance, all clean and accurate.

Two real gaps. First, there’s no good way to import workout data from other apps back into WaterRower Connect, so if you ever row with a different app for video or classes, your history gets fragmented instead of living in one place. Second, there’s no way to project the app to a TV or larger screen — your only option is buying WaterRower’s own iPad/iPhone mount, which just puts a small screen right on the machine rather than letting you use a big screen you already have. Great hardware, but the app boxes you in.
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Bugs bugs bugs…

Get it back working please

Ständige Abstürze der sonst tollen App

Eigentlich wären 4-5 Sterne gerechtfertigt, aber die App stürzt neuerdings immer wieder während der Trainings einfach ab. Manchmal sind die Daten bis dahin noch da, manchmal alles weg. Sehr ärgerlich. Schade - sonst eine tolle App die alles mitbringt was man braucht.
Nutze sie unter iPad (A16) iOS 26.5 in Verbindung mit dem Waterrower WR3 Domyos
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Issues issues issues

Another time my activity is not properly synchronized with Strava. This app sucks, therefore sending data to Strava is highly expected!!!

Lief ganz gut aber jetzt …

Die ganze Zeit lief die App. Das Abo mit 5 EUR mtl stört mich nicht, ein Fitnessstudio kostet mittlerweile 100 EUR, Gesundheit ist mir 17 Cent am Tag wert. Ich nutze die App fast täglich … Jetzt aber braucht die App immer länger beim Start. Außerdem werden Workouts nicht mehr gespeichert, obwohl sie sichtbar sind und auch in die Fitnessapp übertragen werden. So macht das keinen Sinn. Werde das Abo wohl kündigen…
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App stability is worse after latest update

The app was working reliably to track my rowing intervals during the winter. During yesterday’s row the app crashed multiple times. I’m using an iPad Pro 10.5.

Calorie problems with Hybrid CR monitor

The app reports workout calorie values that are 4-5 times too large. I’m using it with the hybrid water rower which has the CR monitor. The web site says it’s compatible and all other stats are fine. Suspect it’s converting from mechanical to metabolic after the monitor has already done this.