WaterStone Bank Digital User Reviews

What users say

Top reviews

Love app

Love how this app is set up. So easy to install and use.

Simple and Easy

The way every financial application should be, and the easiest, most intuitive financial app I’ve used.

60 Years A Customer

App always works as expected.

Bueno

Perfecto

Review

The application is easy to use.

Great App

User friendly and very good tool

WSB

Best financial App in the market. Easy and painless. Everything you want to do- you can!

Bueno

Perfecto

Best banking to have

It took me quite a while to find a back that had my needs covered and I was willing to use. I have no crazy fees or better yet fee after fee after fee. I walk in or drive up they know me and they have answers when I have questions. I recommend this back to everyone. Love this bank

Online Banking

Easy to navigate & feel confident it’s secure.

Online Banking

Excellent site…very easy to use!

Great App

User friendly and very good tool

Best banking to have

It took me quite a while to find a back that had my needs covered and I was willing to use. I have no crazy fees or better yet fee after fee after fee. I walk in or drive up they know me and they have answers when I have questions. I recommend this back to everyone. Love this bank

Review

The application is easy to use.

The Bill Pay Section Needs Help

The bill pay software they use has a number of small inconveniences that all add up to frustration. Things like…

- when on a payee’s detail page, you want to see your history with that payee so you hit the “history” button. It takes you out of the payee’s page and shows you your history for all payee’s.

- no ability to search by confirmation number.

- many back buttons don’t take you to the last place you were but somewhere else unrelated.

WaterStone Bank has some of the best customer service I’ve ever experienced. Their third party bill pay software could use some improvements.
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Bueno

Perfecto

Love app

Love how this app is set up. So easy to install and use.

The ultimate in convenience!

I love how easy this app is to use, and I’m an old dinosaur!

Not as promised

Display of linked accounts with brokers and other banks requires regular logging in to those accounts. And it still doesn’t work for some accounts. I use the application for paying bills which has worked fine. The account aggregation feature is too frustrating to use.

Online Deposits

Compared with other banks the process to deposit checks is below average.