My go to for book purchases
Easy to use either click and collect or delivery. Prefer to support Waterstones rather than Amazon.
This app
Great app keeps you up to date on everything new wish it had a reading diary
Great App, Some Nitpicks
I’ve been using the app for a few years now and find it really easy to navigate… usually.
I can’t figure out if there is a proper tagging system and what tags they do see on the app/site often appear vague. Say I wanted to find some stereotypical noirs; I’d find myself looking through ‘Crime & Thrillers’, I may then click on a book and then find it’s more of a James Patterson type deal where it’s more action than investigation — a thriller. I then may continue and find something that’s way more crime related but it would be a police force drama. I know the popular Noir writers but I would love to be able to discover lesser known authors with far more ease. This isn’t just a Waterstones issue, but deeper tagging would make for far more pleasant searching.
Scrolling doesn’t always feel responsive as it seems to calculate your scroll strength but is then unable to cancel the scroll which most apps and websites do by default. Feels more like demo UI/UX when building prototypes in programmes like Figma.
Despite these two issues I have it’s perfectly serviceable and I’m a common customer both virtually and in person for a reason.
Though I would love an official iPad version of the app, please. :)
I can’t figure out if there is a proper tagging system and what tags they do see on the app/site often appear vague. Say I wanted to find some stereotypical noirs; I’d find myself looking through ‘Crime & Thrillers’, I may then click on a book and then find it’s more of a James Patterson type deal where it’s more action than investigation — a thriller. I then may continue and find something that’s way more crime related but it would be a police force drama. I know the popular Noir writers but I would love to be able to discover lesser known authors with far more ease. This isn’t just a Waterstones issue, but deeper tagging would make for far more pleasant searching.
Scrolling doesn’t always feel responsive as it seems to calculate your scroll strength but is then unable to cancel the scroll which most apps and websites do by default. Feels more like demo UI/UX when building prototypes in programmes like Figma.
Despite these two issues I have it’s perfectly serviceable and I’m a common customer both virtually and in person for a reason.
Though I would love an official iPad version of the app, please. :)
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100% Ease of use
Shopping at Waterstones has become so easy with the app, either for ordering or if I have purchased in store and there are points to add. Thank you.
Wishing they can do delivery
Would be nice if they can do make delivery send to your house so you can read




