App is trash
App constantly updating, crashing, and signing you out. Essentially worthless.
App doesn’t work for prepayment
I have tried deleting the app deleting my account recreating a whole new account. The app physically does not let you order ahead. Absolutely annoying and would not recommend.
live notifications!!
great app but there’s only one issue with it—the live notifications don’t go away unless you uninstall the app, if you make a mobile order and allow the live notifs then it’ll stay even when you got your order. other than that, i love it!!
Extremely disappointing experience with a Wawa app order
I placed an order through the Wawa app on August 11 and spent roughly $90, including about $60 worth of sandwiches for my family. When my order was delivered, I opened the bag and realized that none of the sandwiches I ordered were included.
I contacted DoorDash support because they were handling the delivery, and I also went directly to the Wawa store to find out what happened. The Wawa employees told me that they had run out of the sandwiches and had informed the DoorDash delivery driver that they were unavailable. However, the driver still delivered the incomplete order without the sandwiches.
The biggest issue is that I paid around $60 for food I never received, and DoorDash did not process my refund.
I understand that restaurants can run out of items, but there needs to be better communication between Wawa, the Wawa app, the store, and the delivery service. If the sandwiches were unavailable, the order should have been updated appropriately and I should not have been charged for food I never received.
This was a very frustrating experience, especially after spending nearly $90 on the order. I would really appreciate someone from Wawa looking into what happened with my August 11 order and responding to me about how this can be resolved.
I contacted DoorDash support because they were handling the delivery, and I also went directly to the Wawa store to find out what happened. The Wawa employees told me that they had run out of the sandwiches and had informed the DoorDash delivery driver that they were unavailable. However, the driver still delivered the incomplete order without the sandwiches.
The biggest issue is that I paid around $60 for food I never received, and DoorDash did not process my refund.
I understand that restaurants can run out of items, but there needs to be better communication between Wawa, the Wawa app, the store, and the delivery service. If the sandwiches were unavailable, the order should have been updated appropriately and I should not have been charged for food I never received.
This was a very frustrating experience, especially after spending nearly $90 on the order. I would really appreciate someone from Wawa looking into what happened with my August 11 order and responding to me about how this can be resolved.
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Great food. Several problems with the app!
The food is awesome! I love how customizable the menu is! However, the app sucks! The favorites function does not work for the locations. And worse!!! There have been several times I will place an order and the app will say the order has gone through. But then I will pull up to the WaWa and the people there say the order failed! I do not have time to redo the entire order then wait for them to make it! Either make it so the app will tell me immediately or shortly after placing the order when it fails! That way I can immediately redo the order before I get there!
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