Wawa Reviews: Is It Legit?

Customer Experience

Positive experience12.1% of reviews
Neutral11.4% of reviews
Negative experience76.5% of reviews

~ Based on 622 written reviews from the US App Store.

What users say about Wawa

Is Wawa Safe?

Wawa appears safe based on user ratings. AppsHunter Safety Score for Wawa is 90/100.

This assessment is based on 64,565 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.1% of ratings point to a safe experience
2.8% of ratings suggest some concerns
9.1% of ratings point to a risky experience

~ Based on 62,906 App Store ratings for Wawa.

Is Wawa Legit?

Wawa appears to be a legitimate app. AppsHunter Legitimacy Score for Wawa is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Item Bag Availability

The app keeps assuming that I have items in my bag that are only available through 5 am to 2 pm even when I do not. It literally wouldn’t let me order anything… I tested to make sure if it was just a specific item and I wasn’t wrong.

Late af, just order in store

I’ve been waiting for 30 minutes and they’re nowhere near helping me. Deleting this app-just order from the store and maybe you’ll get your food on the same day you order it

Fragile connection

You activate a VPN or switch from wifi to cellular and it automatically starts an intermittent connection loop

Poor quality

Doesn’t work with a VPN, for some reason. Reorder never works, always says unavailable even though the item is available. It takes so many clicks just to buy a basic food item.

This app is a scam.

App randomly logs you out constantly and it’s very bugged and difficult to get back in. Due to these glitches which can last literal months, I’ve lost thousands of points.

Can’t Sign In

I don’t know why you make users go to a browser to set up an account but I can’t sign up because you’re flagging me as a Bot. So never used the App but giving it 1 Star because I tried 3 different browsers, uninstalled and reinstalled the App and same flag that I’m a Bot. Way to get people to not use your App!
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Useless

I ALWAYS get a payment error when trying to save your 30 cents per gallon, it’s impossible to do so. Very inconvenient having to open an APP every time instead of just putting your phone number. Horrible app.

Needs a Dark Mode

Please add Dark mode so it doesn’t blind people when it’s dark

“Rewards”

All “reward” apps are a disguise. You’re giving every company your digital receipt so they can boost sales, while “rewarding” customers a tiny fraction within an allotted timeframe.

BTW, their bag prices went from $0.35 to $0.50. How’s that for a reward? How about just giving customers bags again??

Don’t use reward apps.
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The company discriminates

The company discriminate against LGBT community. I was actually banned from two locations just cause people were uncomfortable with me and then because I asked the lady on the phone for her name. They blocked my phone number. I can’t even call Wawa Corprate Number if I had to complain about a store experience or need help with my account I deleted my account and deleted the app I don’t shop at wawa really the company has horrible values and don’t know how to treat people and can’t even use Apple Pay on the app.
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Request for an Updated Favorites List

So while I do love Wawa and love ordering food from here. I would love it if you guys updated your favorites order list to where you added your favorite individual items to your favorites list instead of just keeping track of your favorite order.

Does Work!!

It was cool until I’ve basically been blocked out.. Can’t even sign into the app any more.. It continues to give me error 403 message.. Annoying that I can’t use the thousands of points I accumulated!!

Very good, would like one change

I love how detailed the app is in crafting made-to-order items. Honestly, everything is great. One star is removed to get your attention to this one matter: the checkout process. There are too many steps. I order regularly because you guys are awesome, sometimes multiple times a week, and most of my time is spent on checking out through multiple steps than by ordering. Please find a way to shorten that. Me and many others will love you even more. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
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Fine

It is a functional app. just not the reward system. Just really is confusing how you’ve got a search the menu for the actual item and sometimes it doesn’t even match.

Fueling Issues

Is there a reason why when I use the app to prepay for fuel and use my “rewards”, it doesn’t take my payment and makes me purchase fuel using tap??? Only when I want to use my rewards. Be better!

It’s legit just Grubhub… via wawa app…..

It’s ridiculous I’ve stopped using uber and DoorDash cause accountability sucks today. So I assumed wawa did something insane. HIRED THEIR OWN DRIVERS!! nope. My food was left at the curb at my job… only response I got was I couldn’t find the entrance bever replied back and I get the generic please contact customer support….

Wawa app is just a direct linky to wawa in Grubhub. That’s it. It’s a scam
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The reward point system sucks now!

I used to go to Wawa often after the gym to get chili on my lazy days and now I hardly go because of the 250 additional points you need to earn just to get a medium bowl of a soup or side! It crazy that in certain states we can’t even utilize the points we do earn but now we have to earn more just for the things we did get! Horrible company and customer service! Greedy people!
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Such a bad app

I’ve been wanting to just make an account for over a year; every time I reinstall the app I’m reminded of why I don’t get it; it’s so hard to make

Lacking options

With this app, you are forced to get delivery from your closest store, which for me is a no no, the store is horrible and they put out bad food. Also, you are forced to call for issues with your order, versus sending a pic and getting assistance through chatting in the actual door dash app. Delivery and service charges are out of control. You pay less ordering from other methods at times.
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Constantly Logs Out

Could not be a more frustrating experience. App constantly logged out when I’m about to use it on all of my devices. If I go to a reward that I wanna claim at the register, I bring it up on the app then it logged me out right before I’m going to use it. Back in and the reward is gone worst experience ever total trash.
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