Wawa Reviews: Is It Legit?

Customer Experience

Positive experience11.8% of reviews
Neutral11.5% of reviews
Negative experience76.6% of reviews

~ Based on 608 written reviews from the US App Store.

What users say about Wawa

Is Wawa Safe?

Wawa appears safe based on user ratings. AppsHunter Safety Score for Wawa is 90/100.

This assessment is based on 62,906 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.1% of ratings point to a safe experience
2.8% of ratings suggest some concerns
9.1% of ratings point to a risky experience

~ Based on 62,906 App Store ratings for Wawa.

Is Wawa Legit?

Wawa appears to be a legitimate app. AppsHunter Legitimacy Score for Wawa is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fueling Issues

Is there a reason why when I use the app to prepay for fuel and use my “rewards”, it doesn’t take my payment and makes me purchase fuel using tap??? Only when I want to use my rewards. Be better!

It’s legit just Grubhub… via wawa app…..

It’s ridiculous I’ve stopped using uber and DoorDash cause accountability sucks today. So I assumed wawa did something insane. HIRED THEIR OWN DRIVERS!! nope. My food was left at the curb at my job… only response I got was I couldn’t find the entrance bever replied back and I get the generic please contact customer support….

Wawa app is just a direct linky to wawa in Grubhub. That’s it. It’s a scam
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The reward point system sucks now!

I used to go to Wawa often after the gym to get chili on my lazy days and now I hardly go because of the 250 additional points you need to earn just to get a medium bowl of a soup or side! It crazy that in certain states we can’t even utilize the points we do earn but now we have to earn more just for the things we did get! Horrible company and customer service! Greedy people!
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Such a bad app

I’ve been wanting to just make an account for over a year; every time I reinstall the app I’m reminded of why I don’t get it; it’s so hard to make

Lacking options

With this app, you are forced to get delivery from your closest store, which for me is a no no, the store is horrible and they put out bad food. Also, you are forced to call for issues with your order, versus sending a pic and getting assistance through chatting in the actual door dash app. Delivery and service charges are out of control. You pay less ordering from other methods at times.
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Constantly Logs Out

Could not be a more frustrating experience. App constantly logged out when I’m about to use it on all of my devices. If I go to a reward that I wanna claim at the register, I bring it up on the app then it logged me out right before I’m going to use it. Back in and the reward is gone worst experience ever total trash.
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Ordered Coffee grounds, never came, denied refund

I ordered coffee grounds- 12$. I got a ticket that says “Oops.. something’s missing!” So I contacted support through this wonderful app, just like that great ticket said to do. My refund was denied. 12$ for coffee grounds + 6$ tip just thrown in the trash. I would highly recommend deleting this app and never using it again
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Ripoff!

I want to go on record that I had earned rewards points based on purchases I made. Because I didn’t use them according to their allotted time, the wiped them out! As far as I’m concerned that’s like theft. Call it what you want. The reason I’m writing this is because I had a credit card with Wawa. Because I stopped going they closed my account. For a few dollars in rewards points (I don’t remember how many (maybe $10-$15), they lost a customer including everyone I tell. This is what happens when a major corporation loses their focus. I know I won’t shut them down, but maybe they change their stupid policy!
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Payment glitch COI404

Payment glitch COI404

Why can’t I sign in?

It’ll be really nice if this app would let me sign in to my account. It sends me the notification. It sends me the verification code to my phone. I put in the verification code and then it just brings me back to the log screen.
It lets me create an account, but then when I try signing into the account, it just brings me back to the login screen I guess I’ll take my business elsewhere 🤦‍♂️
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Rewards

I wish the rewards were catered more towards what I actually purchase through the app more .

Done with Wawa

I’ve been using Wawa app for almost 10 years now. And the last few times I’ve used the app to pay for my gas, wawa has taken all of the money available on said debit card leaving me with nothing. I think that’s ridiculous. I’ll never shop at Wawa or use the app again.

Rewards points not working

I’ve lost all my rewards points and every time I select rewards in the app it says “IP request invalid”. Fix this awful app

Buying fuel issues

Doesn’t let me pick a specific amount to pay at the pump. I had exactly $50 in my account when I asked to pay for $50 worth of gas. The app wouldn’t accept the card payment. I then used the card at the pump itself and it took it.. the problem was I was unable to use my points to get a discount per gallon, so it defeats the purpose of having the app option to pay for a certain amount and build points to save on gas
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Can I just order food

So many bugs. Constantly making my brightness 100%, constantly needs to reconnect, I need to order my sandwiches and make the same selections 6 times just to have it all go through with all the disconnects. Looks great, wish it worked but stop it is a pain to just order one sandwich. Why does it need to freeze and make the screen go blank from a little disconnect? All I can do is re order my last order exactly, or get frustrated trying to come up with a new one and the app not crashing and making me start over. Haven’t ever seen an app keep clearing your screen and selections so much.
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Fine app besides Gift Cards

Love Wawa and the app itself functions well. The only complaint I have is that you cannot use >1 payment methods when checking out, rendering small value gift cards next to useless on the app. No option to combine gift cards together and you can’t even use a separate form of payment to pay the difference. Very basic functionality, quite surprised to see Wawa missing this.
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App sucks

Keeps looping & can’t order anything. Uninstall, reinstalled, can’t sign in. No keyboard will open or cursor in text fields. Can’t type or copy/paste login info

App not working

It used to be great. Then 2 weeks back. It stopped showing the stores. It could be a phone problem so I reinstalled the app. Now after logging in, it keeps going back to login page. This is just basics . Did you guys do a transformation program to rebuild ur app.

can’t login

this app sucks. i can’t login. my username and password work fine on the web but the app just keeps sending me back to the login page even after entering the correct credentials

App issues

The app is terrible and slow I have full bars and the app moves like a sloth sad to see a billion dollar company can’t even update an app