Second Review, One Less Star
To start off, I have been working as an independent contractor for almost 7 years now. I love that it allows me to travel anywhere in the country, and immediately get work while I’m there. I used to know ALL the CS on the pro number dedicated to our support. Now I don’t talk to the same person again, and they sound like a call center in India lately. None can help me anymore. Just now I got an email that pro support will only be handled thru email from now on. TWO IN 20 EMAILS HAVE EVER BEEN REPLIED TO! Wayfair really wants nothing to do with you anymore! Overtime is now a form emailed by CS…not on the app for convenience. They are finally keeping customer orders together, although one of my 2-item assemblies got split up and given to someone else today! That’s NEVER been acceptable before! Clients have more input in scheduling, so be prepared for more jobs to be rescheduled, often last minute. And Wayfair doesn’t pay you for that anymore. That makes planning the most fuel-efficient route tricky, and a weekly budget impossible. Most jobs I don’t make any tips, whereas 6 years ago it was rare that someone didn’t tip me. (I have almost 1,000 5-Star reviews!) It’s like Wayfair is turning clients off to that! PLUS telling clients that I’m supposed to haul off the empty boxes! FYI, Wayfair charges the client TWICE what they will pay you! ALL the other gig apps take less money: Tasker, Roadie, Door Dash, etc.
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Response from developer
Thank you for your valuable feedback. We always work to improve our platform and the experience for our service providers. If you should have any specific concerns regarding payments, job details, or account issues, please never hesitate to reach out to us directly at 844-266-4373 so we can look into this further and assist you. Thank you.
They make you wait so long to pay you what they owe
Don’t work for this company
Pays very little
This app is not organized. It’ll send you jobs from 75 miles away from you! They want to pay you $31 for a job to take two hours. That’s barely minimum wage! really less cause they’re not paying your taxes.
Good
Verı good
Great job and great app
Get to make your own hours and the app makes booking jobs easy
Jobs are good
Easy money most of the time. Although I wish there were more jobs to choose from.
Enjoying models for adults
For the most part, I enjoy these projects as long as I’m concerned with doing them right and finding the thought process behind the design. I find this interesting and most of all NOT backbreaking!
VT
It’s hard to snag a job. And all in all, it pays $51 to assemble a bed—based on a two-hour timeframe.
Service Pro App – Technical Login Issue
Hello,
I’m having a technical issue with the Wayfair Service Pro app.
When I enter my email address to log in, I receive the message: “Sorry, we are experiencing some technical difficulties.”
I have already completed the background check, submitted all required documents, and completed the interview. I have also tried logging in multiple times, but I continue to receive the same error.
Could you please check my Service Pro account and let me know if there is an issue with my account or with the app’s authentication system?
I would appreciate it if you could help resolve this so I can access the Service Pro app and start accepting jobs.
Thank you.
Denis
I’m having a technical issue with the Wayfair Service Pro app.
When I enter my email address to log in, I receive the message: “Sorry, we are experiencing some technical difficulties.”
I have already completed the background check, submitted all required documents, and completed the interview. I have also tried logging in multiple times, but I continue to receive the same error.
Could you please check my Service Pro account and let me know if there is an issue with my account or with the app’s authentication system?
I would appreciate it if you could help resolve this so I can access the Service Pro app and start accepting jobs.
Thank you.
Denis
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No good
Worse app i click on jobs right away and there always taken off I haven’t done a job in a month !
Awesome gig but support is awful.
Support for service pro’s is awful and they charge you if you cancel for the full amount of the job. Awful awful awfully
Roberto
Good
Works half the time
The app is good when it works. But since we have no choice to use it if we want to contract with Wayfair, than we pretty much have to deal with all the glitches that constantly happen. And deal with poor support who do not communicate very well.
Im not sure why there is a need to fix something that isn’t broke. It causes more headaches.
Im not sure why there is a need to fix something that isn’t broke. It causes more headaches.
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Things could be better.
Good app to make side money. Payouts should be available once jobs are complete. Shouldn’t have to wait 2 days to get paid. Payouts for jobs could be more. If wayfair charges $100+ for assembly service. Majority of that fee should be paid towards the job. I think Wayfair should take more consideration into paying service pros better and faster. Without us these jobs wouldn’t get done.
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Set Payments
No matter the number of items included (3-10 etc) sets are considered 1 item. Those situations being fast ultimately hurts you. Example: I complete 4 items in 2hrs, another person less skilled may take 4-5 hrs. The less skilled worker is paid more.
Brent Shelton
Side gig
Treat workers bad
Choose money and customers over the workers who are out there making them rich
Working with Wayfair
I'm gonna score this four out of five only because of the packaging . Some jobs it takes just as long to unboxed and organize everything as it does to actually build the product. Also, the Styrofoam and bubble wrap does not seem very environmentally responsible. I wish they had more environmentally, friendly packaging.
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Can’t make money here
This would be a great source of income but people are using AI which in result you can’t claim any jobs I tried complaining but the service people are not doing anything to make changes.
Abusive to pros
They pay you 30% of what they charge the client for assembly. They banned my account (for a client claiming I brought someone with me to a job) and never told me why they banned me and never sent me the email to allow me to dispute the claim. I only found out because a pro support rep dug into it for me. They then tried to charge me money for missing jobs after my account got banned.
Predatory practices by an unethical employer.
Predatory practices by an unethical employer.
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