⭐️ My Experience with CleansterPro
I accepted a cleaning job through CleansterPro on January 20, 2026. When it came to offering and scheduling the job, their communication was very friendly and professional, and everything seemed to work well.
However, my experience completely changed when it came time to receive payment for my work. I have tried contacting them several times by phone and through messages, but I have not received any response or explanation as to why I still have not been paid.
Today is September 3, 2026, and more than seven months have passed since I completed the cleaning. I am still waiting for my payment and, at the very least, an explanation.
I believe this is extremely disrespectful to the people who work through this platform and fulfill the services assigned to them. Our time and our work have value, and the least we expect is to be paid for the work we completed and to receive a response when there is an issue.
I hope CleansterPro takes this situation seriously and provides an explanation and resolves my outstanding payment. I am sharing my experience so that other cleaners can be aware of what my experience with this platform has been.
However, my experience completely changed when it came time to receive payment for my work. I have tried contacting them several times by phone and through messages, but I have not received any response or explanation as to why I still have not been paid.
Today is September 3, 2026, and more than seven months have passed since I completed the cleaning. I am still waiting for my payment and, at the very least, an explanation.
I believe this is extremely disrespectful to the people who work through this platform and fulfill the services assigned to them. Our time and our work have value, and the least we expect is to be paid for the work we completed and to receive a response when there is an issue.
I hope CleansterPro takes this situation seriously and provides an explanation and resolves my outstanding payment. I am sharing my experience so that other cleaners can be aware of what my experience with this platform has been.
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Non payment
⚠️ WHATEVER YOU DO, DO NOT WORK FOR THIS COMPANY!
I cleaned for this platform back in May 2026 and completed two jobs. From the moment you accept a job, they call your phone repeatedly and pressure you to get there immediately.
For one of the jobs, I arrived at the apartment but could not get inside. I waited there for over an hour and notified them that I needed to be compensated an additional $30 for my time. I was told that I would be.
After the job was completed, they added a measly $10 to my payout and then told me that was the entire budget the client had available.
My estimated payout date was May 27, 2026. It is now August 18, 2026, and I STILL have not been paid. I am currently owed $119.
Every time I call customer service, I’m told they are “creating a case” and will “expedite” the payment. Yet nothing happens. I’ve repeatedly asked to speak with a manager or someone who can actually resolve the issue, but I’m told there is no manager available because apparently only one person works in customer service.
At this point, I’ve spent more time chasing this payment than the work was worth.
PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY. If you’re a cleaner considering working with them, think twice. My experience has been extremely frustrating, and as of today, they still have not paid me the $119 they owe me from May.
WORKERS DESERVE TO BE PAID FOR THE WORK THEY DO. 💯
I cleaned for this platform back in May 2026 and completed two jobs. From the moment you accept a job, they call your phone repeatedly and pressure you to get there immediately.
For one of the jobs, I arrived at the apartment but could not get inside. I waited there for over an hour and notified them that I needed to be compensated an additional $30 for my time. I was told that I would be.
After the job was completed, they added a measly $10 to my payout and then told me that was the entire budget the client had available.
My estimated payout date was May 27, 2026. It is now August 18, 2026, and I STILL have not been paid. I am currently owed $119.
Every time I call customer service, I’m told they are “creating a case” and will “expedite” the payment. Yet nothing happens. I’ve repeatedly asked to speak with a manager or someone who can actually resolve the issue, but I’m told there is no manager available because apparently only one person works in customer service.
At this point, I’ve spent more time chasing this payment than the work was worth.
PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY. If you’re a cleaner considering working with them, think twice. My experience has been extremely frustrating, and as of today, they still have not paid me the $119 they owe me from May.
WORKERS DESERVE TO BE PAID FOR THE WORK THEY DO. 💯
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No tasks
I have received a single task and I have been on the app for 7 days.
Problema con el pago
Como es posible que tenga más de dos meses con un pago que no se realiza por eso decidí no seguir aceptando trabajos ya que no voy a trabajar de a gratis
Ruined cast iron, no customer support.
I paid for a 3 hour deep clean, and she left after 2 hours of basic cleaning. She placed my cast iron in the dishwasher. They have an AI help center, not helpful at all. They “escalate” problems, but you never hear back from anyone. Customer support lines are disconnected. Please don’t download!
