AWFUL
Horrible experience from the day of the cleaning onward. I still am awaiting a refund after horrible service and bad cleaning. They refuse to refund me and instead are trying to offer 15% off next cleaning. They tried to go back to clean but I needed to return my keys that day so that wasn’t an option. Give me my money back immediately!!!
Show more
Pay me my money
It doesn't even deserve a single star; I went to do a cleaning job over a month ago and still haven't been paid for the work. I tried contacting the managers, but they just ignore my calls. This app is useless—it’s a waste of time, and they steal the money you’ve already earned.
Décevant
Cédule des rendez-vous sans vous aviser, change les personnes attitrés à la dernière minute, refuse de rembourser pour un rendez-vous non cédulé. Ne répond plus au demande quand il s’agit de canceller le service.
Bad Refund Policy
I booked a cleaning service with a cleaner who later declined the booking. The app tried to match with another cleaner and wasn’t able to find another cleaner. I cancelled the booking and made alternative plans. Instead of returning the charge to my credit card, I am being given Cleanster Cash. You expect to tell me where to spend MY money. What nonsense! You can expect to hear from my card issuer.
Show more
App is a scam
Do not trust this app, it is a scam. Booked a cleaner, did not come, rescheduled, did not show up again. They have been ignoring my refund requests for 2 months now. It is mind boggling that iOS is letting this scam steal from their users.
