Missing money
This app glitches every time I close it I’ve missed orders due to it having so many issues
Not worth it
I’ve watched all of the videos and I still can’t move onto the next section. Don’t even waste your time.
Waste of money !
They charge you a fee and if there are no orders, well then you have no orders . Don’t waste your money. They will not help you refund your money !
Terrible customer service
I accepted an order for $20-$22. It stated it was one bag and one oversized item. It was 12 miles away, so 48 miles total to complete the order. I got the order home and it was one HUGE rug that I didn’t have space in my house to clean and I normally carpet cleaner would not do the job. Also, an area rug IS NOT LAUNDRY. I messaged support and they said they would cancel the order. I asked them if I would be compensated for at least the mileage, nope. They said I could take it to a laundromat to complete the order, IT’S A AREA RUG!!!! 🤦🏻♀️🤦🏻♀️I called around to a couple companies in my area and that size rug to get cleaned is anywhere from $200-$350++ to clean?!?! And Poplin wanted to pay a measly $20 including 48 miles of driving. Absolutely terrible. What a joke.
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Background check
I was never able to complete my profile because in background check, they took the money They never complete my background check every time I go to the final step. For some reason the app take me back to first step and I was never able to complete the profile and they also never gave me my money back. The money they took for background check fees, which is they never give me back and I did contact customer support. They told me to wait a couple hours and redo it again and it is the same thing. It’s been almost 3 months. And still same thing sadly I had to uninstall the app.
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