BAD BAD BAD THIEFS
⭐ 1 STAR — ABSOLUTELY TERRIBLE AND MISLEADING EXPERIENCE
I have never been so disappointed with a gig offer. Laundry Pro advertised this job as $90, and I accepted it based on that amount. I then spent my own time, fuel, money, and effort completing the entire job.
I had to pick up 5 bags of laundry, approximately 5 lbs each, drive 8 km to pick them up and another 8 km to deliver them. I also had to buy detergent out of my own pocket, wash the clothes, dry them, fold everything properly, and finally deliver the order.
After doing ALL of that, Laundry Pro paid me ONLY $30 instead of the $90 that was offered.
Seriously? $30 for the driving, fuel, detergent, washing, drying, folding, handling five bags of laundry, and delivery?
This is completely unacceptable. If a company offers $90 for a job, a worker should be able to rely on that offer. If there are conditions that can reduce the payment from $90 to $30, those conditions should be made crystal clear BEFORE someone accepts the job and spends their own money and time completing it.
What makes this even worse is that I did not just pick up and drop off laundry. I actually performed the entire service from start to finish.
Laundry Pro needs to seriously reconsider how it treats the people doing the actual work. Workers are not volunteering. We have fuel costs, vehicle expenses, detergent costs, electricity, time, and labour.
This experience has completely destroyed my confidence in the platform. I would think twice before accepting another Laundry Pro order because you simply cannot trust the amount being offered.
If you are a worker considering accepting one of their jobs, BE VERY CAREFUL. Take screenshots of the offer and make sure you understand exactly what you will actually be paid before accepting.
Very poor experience. Very poor compensation. Very poor transparency.
I have never been so disappointed with a gig offer. Laundry Pro advertised this job as $90, and I accepted it based on that amount. I then spent my own time, fuel, money, and effort completing the entire job.
I had to pick up 5 bags of laundry, approximately 5 lbs each, drive 8 km to pick them up and another 8 km to deliver them. I also had to buy detergent out of my own pocket, wash the clothes, dry them, fold everything properly, and finally deliver the order.
After doing ALL of that, Laundry Pro paid me ONLY $30 instead of the $90 that was offered.
Seriously? $30 for the driving, fuel, detergent, washing, drying, folding, handling five bags of laundry, and delivery?
This is completely unacceptable. If a company offers $90 for a job, a worker should be able to rely on that offer. If there are conditions that can reduce the payment from $90 to $30, those conditions should be made crystal clear BEFORE someone accepts the job and spends their own money and time completing it.
What makes this even worse is that I did not just pick up and drop off laundry. I actually performed the entire service from start to finish.
Laundry Pro needs to seriously reconsider how it treats the people doing the actual work. Workers are not volunteering. We have fuel costs, vehicle expenses, detergent costs, electricity, time, and labour.
This experience has completely destroyed my confidence in the platform. I would think twice before accepting another Laundry Pro order because you simply cannot trust the amount being offered.
If you are a worker considering accepting one of their jobs, BE VERY CAREFUL. Take screenshots of the offer and make sure you understand exactly what you will actually be paid before accepting.
Very poor experience. Very poor compensation. Very poor transparency.
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Ran by rascists
Was immediately rejected because my name. Customer service refused to tell my why and did not give me the name of the company that provided the inaccurate info which is required by law.
Problems not fixed in a timely fashion
I have had a problem getting into my app for 8 days now. All I hear is the same thing over and over. It don’t work the first 10 times and still isn’t. I’m tired of hearing the same nonsense every day and it still doesn’t work
Glitches in recent update
Please fix this! The camera isn’t working completely. I’m
Unable to zoom in or out. The photo required for pick-up/drop-off and to show supplies isn’t as good as it used to be. Unable to take the most effective picture for the clients. Also there is a permanent “1” notification showing. I’ve looked through every thing trying to make it go away…it won’t.
Even tried turning off the notifications and when I turn it back on the “1” is still there!
The other changes look great.
Unable to zoom in or out. The photo required for pick-up/drop-off and to show supplies isn’t as good as it used to be. Unable to take the most effective picture for the clients. Also there is a permanent “1” notification showing. I’ve looked through every thing trying to make it go away…it won’t.
Even tried turning off the notifications and when I turn it back on the “1” is still there!
The other changes look great.
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Poor treatment of pros
Poplin does not value their Pros. Very unfair experience and extremely disappointing.
