Poor treatment of pros
Poplin does not value their Pros. Very unfair experience and extremely disappointing.
Nothing happens
There’s not enough people for work I guess it’s been a dead app for a month now
Don't waste your time and money
They ask for a fee for background check, after you complete a 50 question quiz. Not worth it.
Not for me
This app pays too low for peoples order. They do the typical side with the client which I didn’t expect them not to no matter the proof you provide they expect you to work for free clearly. It’s not worth the hassle honestly.
DONT DO IT
Worst App ever. Support team doesn’t help. PAYED $4.00 for background check for the page to not load and let me finish. Wasted money for it not to work can’t get my money back.
Bad gigs
I became diamond for no reason now I have less job they make me work. People don’t even give tips. They’re very special customers or rude It’s not worth it. Don’t waste your time and money.
Missing money
This app glitches every time I close it I’ve missed orders due to it having so many issues
Not worth it
I’ve watched all of the videos and I still can’t move onto the next section. Don’t even waste your time.
Waste of money !
They charge you a fee and if there are no orders, well then you have no orders . Don’t waste your money. They will not help you refund your money !
Terrible customer service
I accepted an order for $20-$22. It stated it was one bag and one oversized item. It was 12 miles away, so 48 miles total to complete the order. I got the order home and it was one HUGE rug that I didn’t have space in my house to clean and I normally carpet cleaner would not do the job. Also, an area rug IS NOT LAUNDRY. I messaged support and they said they would cancel the order. I asked them if I would be compensated for at least the mileage, nope. They said I could take it to a laundromat to complete the order, IT’S A AREA RUG!!!! 🤦🏻♀️🤦🏻♀️I called around to a couple companies in my area and that size rug to get cleaned is anywhere from $200-$350++ to clean?!?! And Poplin wanted to pay a measly $20 including 48 miles of driving. Absolutely terrible. What a joke.
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Background check
I was never able to complete my profile because in background check, they took the money They never complete my background check every time I go to the final step. For some reason the app take me back to first step and I was never able to complete the profile and they also never gave me my money back. The money they took for background check fees, which is they never give me back and I did contact customer support. They told me to wait a couple hours and redo it again and it is the same thing. It’s been almost 3 months. And still same thing sadly I had to uninstall the app.
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Not a good company to work for
I have had many good reviews. As soon as an angry customer left a bad review and complaint, my account was permanently removed from receiving orders. Really??? They forget how hard you work to reach a certain level on the app. They don’t care about the laundry professionals. I advise not to work for them otherwise you will regret it! They are sending the orders to the top ones only and whoever just sign up or in lower level will not receive orders for weeks or orders that are more than 30 minutes driving
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Constant Error Messages
I have to use another phone to upload photos to take pictures of the detergent or laundry supplies or to upload photos of a completed order. Utterly ridiculous. Please fix now
App glitch
I really wish I can review the app 0 stars, it’s terrible. The lady gave me 2 blankets and thick sweaters but the lady removed them as oversize, and team agree with her. Now I want to delete my account, the app won’t let me!. Don’t matter if you follow the rules, they won’t care about you!.
Constantly locking up
This app locks up constantly requiring shutting down and restarting my phone multiple times
Zero support for laundry pros
This company does not care nor protect laundry pros. Be very wary of using them. There is no support other than AI. Customers want you to not follow rules and put yourself at risk or jeopardize getting bad reviews from customers which then limits to you getting new business and you cannot give a customer any rating.
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App sucks
This app sucks. I tried to sign up, paid the background check fee. Came back clear but the app never registered that I was good to accept orders and kept asking me to pay the fee again. Reached out to customer support and said they fixed but they didn’t. Do not recommend
horrible
horrible treatment for workers , thiugh i followed instructions on washing large size items it was still used against me but
Severe decrease in orders.
I miss how things were run with sudshare. It was more user friendly and I actually received multiple orders daily to choose. Since you all switched to the new app, I have yet to receive an order from any of my previous regulars and barely get an order pop up at all and I check regularly. If I do get a notification of an order available, by the time I get into the app it has disappeared.
I miss the income the sudshare allowed me to earn for my family. Definitely not happy with the current app.
I miss the income the sudshare allowed me to earn for my family. Definitely not happy with the current app.
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Start your own business
I would rate the zero stars if I could . Honestly, this was very frustrating. I’ve done gig apps before and the payment issue is the one that irritates me the most.
You put all this time and effort to drive to locations that are out of way and the estimate of how much you will get paid for each task is not congruent.
The Payment cycle is abysmal and it’s always a waste of time. If you want to really make money like this, I would say just start a business. Honestly, you will have way more autonomy and you won’t be outsourcing your time with a company that doesn’t value your efforts.
You put all this time and effort to drive to locations that are out of way and the estimate of how much you will get paid for each task is not congruent.
The Payment cycle is abysmal and it’s always a waste of time. If you want to really make money like this, I would say just start a business. Honestly, you will have way more autonomy and you won’t be outsourcing your time with a company that doesn’t value your efforts.
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