Unpaid wages
I had a very disappointing experience with this company. I completed my first cleaning on July 26, followed by three additional jobs, and I have still not been paid for the work I completed.
When I first brought the unpaid payments to their attention, I received a message stating that the issue would be escalated. I later received an email saying essentially the same thing. After waiting a week without receiving payment, I followed up again and received another nearly identical response. At this point, it felt like I was receiving automated responses rather than having my issue actually addressed.
What makes the situation even more frustrating is that I continued receiving offers for additional cleaning jobs, but I stopped accepting them because I had not been paid for the work I had already completed.
On the last job I performed, the company removed the job and refused payment, claiming that something had not been cleaned. I provided photographs as proof of the work and responded to the concerns that were raised. When additional questions were brought up, I sent another set of photos showing the requested proof. After that, communication stopped completely.
I have made multiple attempts to resolve this professionally and provide the documentation requested, yet I still have not been paid. It is extremely unprofessional to continue offering workers jobs while leaving them unpaid for completed work and then stop communicating when they ask for payment.
I hope the company takes this seriously and improves the way it handles payments and communication with its cleaners.
When I first brought the unpaid payments to their attention, I received a message stating that the issue would be escalated. I later received an email saying essentially the same thing. After waiting a week without receiving payment, I followed up again and received another nearly identical response. At this point, it felt like I was receiving automated responses rather than having my issue actually addressed.
What makes the situation even more frustrating is that I continued receiving offers for additional cleaning jobs, but I stopped accepting them because I had not been paid for the work I had already completed.
On the last job I performed, the company removed the job and refused payment, claiming that something had not been cleaned. I provided photographs as proof of the work and responded to the concerns that were raised. When additional questions were brought up, I sent another set of photos showing the requested proof. After that, communication stopped completely.
I have made multiple attempts to resolve this professionally and provide the documentation requested, yet I still have not been paid. It is extremely unprofessional to continue offering workers jobs while leaving them unpaid for completed work and then stop communicating when they ask for payment.
I hope the company takes this seriously and improves the way it handles payments and communication with its cleaners.
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SCAM
POOR SERVICE! I HAVE YET TO BE PAID FOR MY TWO JOBS SINCE JULY!
Payment
I haven’t received my payment
You need to work for free
You get request for $0 pay or $10 the you Have to wait a month to get paid. If you looking for quick cash this isn’t the place.
My pay
My pay has not been sent to me
Sheesh
I was wondering why I haven’t gotten any jobs at all, however seeing the reviews that people are being lied to about being paid and people are getting free services I truly hope someone’s contacted the Attorney General and The Better Business Bureau. I have been on other cleaning apps and I have gotten jobs. Today I start a cleaning job on a whole other cleaning app. This one is a huge miss.
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I want my money
They wait to long to pay you after the job is completed
No pagan a tiempo
Esta aplicación parecía muy buena le realicé dos trabajos quedé satisfecha con el proceso que llevan para uno lograr un trabajo excelente pero desde el mes de junio fueron los trabajos que realicé y estamos en septiembre y no me han pagado mis trabajos dicen en tránsito el dinero pero no llega a mi cuenta y no es mi banco porque ya los he llamado es la app que no envía mi dinero
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Scam
I’ve worked 2 jobs , it’s been 3 weeks and I still haven’t gotten paid smh
UPDATE: it’s been a WHOLE month and these people have not paid me a dollar, because of them I’m in a jam with my bills , I could’ve worked for another company and actually made the money to pay wat I need to pay , this is ridiculous
UPDATE: it’s been a WHOLE month and these people have not paid me a dollar, because of them I’m in a jam with my bills , I could’ve worked for another company and actually made the money to pay wat I need to pay , this is ridiculous
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no funds received
Completed jobs 1 month ago, app shows Deposited, Venmo confirms no funds received, support ignoring for hours
⭐️ My Experience with CleansterPro
I accepted a cleaning job through CleansterPro on January 20, 2026. When it came to offering and scheduling the job, their communication was very friendly and professional, and everything seemed to work well.
However, my experience completely changed when it came time to receive payment for my work. I have tried contacting them several times by phone and through messages, but I have not received any response or explanation as to why I still have not been paid.
Today is September 3, 2026, and more than seven months have passed since I completed the cleaning. I am still waiting for my payment and, at the very least, an explanation.
I believe this is extremely disrespectful to the people who work through this platform and fulfill the services assigned to them. Our time and our work have value, and the least we expect is to be paid for the work we completed and to receive a response when there is an issue.
I hope CleansterPro takes this situation seriously and provides an explanation and resolves my outstanding payment. I am sharing my experience so that other cleaners can be aware of what my experience with this platform has been.
However, my experience completely changed when it came time to receive payment for my work. I have tried contacting them several times by phone and through messages, but I have not received any response or explanation as to why I still have not been paid.
Today is September 3, 2026, and more than seven months have passed since I completed the cleaning. I am still waiting for my payment and, at the very least, an explanation.
I believe this is extremely disrespectful to the people who work through this platform and fulfill the services assigned to them. Our time and our work have value, and the least we expect is to be paid for the work we completed and to receive a response when there is an issue.
I hope CleansterPro takes this situation seriously and provides an explanation and resolves my outstanding payment. I am sharing my experience so that other cleaners can be aware of what my experience with this platform has been.
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Frustrated to say the least
I’ve had nothing but trouble since I’ve downloaded this app. First of all I had to pay for my own background check which I did over 6 months ago. And was told it was cleared. Then last month I did 2 cleanings and it shows on the app that the funds were released to my PayPal the same day. But here it is 28 days later and I have yet to
Receive my money. When I tried contacting the company for help with app or trouble getting into the property the failed to communicate like an employer should. I just want
To be paid for the work I’ve done and I won’t be an issue anymore
Receive my money. When I tried contacting the company for help with app or trouble getting into the property the failed to communicate like an employer should. I just want
To be paid for the work I’ve done and I won’t be an issue anymore
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No money
I worked in June, and now August is ending and I still haven't been paid. I even messaged the client to see if there was an issue; they said no—they were charged, yet I haven't received payment. They don't answer calls, and there's no live chat with a human agent—only AI. The worst app.
Scammers
I did a job for this company well over a month ago and have not received payment. Ive sent a report ticket every single day since and keep receiving the same message that they are “working on it”. I want my funds released NOW!
Pay attention to details
Good app… just pay attention to what your steps are to get the job completed. Take before and after photos FYI they are separate entities.
They do not pay you in a timely manner
I have done jobs for them twice and both times I did not get my payment in a timely manner . The first time it took two weeks when it should’ve only taken a few day and the second time it’s been a month and no one is responding to me and I still haven’t been paid. They also wait till the last minute to ask to pick up jobs.
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CleansterPro
Hola porque aquí dejó una reseña rápida esta aplicación te exige los mínimo y nunca te paga te dice que tienes que esperar de 30 a 90 día y nunca te responde ni los correo ni mensajes como un pago se va demorar tanto , no trabajen con estas aplicacion la mejor es Homeaglow
Non payment
⚠️ WHATEVER YOU DO, DO NOT WORK FOR THIS COMPANY!
I cleaned for this platform back in May 2026 and completed two jobs. From the moment you accept a job, they call your phone repeatedly and pressure you to get there immediately.
For one of the jobs, I arrived at the apartment but could not get inside. I waited there for over an hour and notified them that I needed to be compensated an additional $30 for my time. I was told that I would be.
After the job was completed, they added a measly $10 to my payout and then told me that was the entire budget the client had available.
My estimated payout date was May 27, 2026. It is now August 18, 2026, and I STILL have not been paid. I am currently owed $119.
Every time I call customer service, I’m told they are “creating a case” and will “expedite” the payment. Yet nothing happens. I’ve repeatedly asked to speak with a manager or someone who can actually resolve the issue, but I’m told there is no manager available because apparently only one person works in customer service.
At this point, I’ve spent more time chasing this payment than the work was worth.
PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY. If you’re a cleaner considering working with them, think twice. My experience has been extremely frustrating, and as of today, they still have not paid me the $119 they owe me from May.
WORKERS DESERVE TO BE PAID FOR THE WORK THEY DO. 💯
I cleaned for this platform back in May 2026 and completed two jobs. From the moment you accept a job, they call your phone repeatedly and pressure you to get there immediately.
For one of the jobs, I arrived at the apartment but could not get inside. I waited there for over an hour and notified them that I needed to be compensated an additional $30 for my time. I was told that I would be.
After the job was completed, they added a measly $10 to my payout and then told me that was the entire budget the client had available.
My estimated payout date was May 27, 2026. It is now August 18, 2026, and I STILL have not been paid. I am currently owed $119.
Every time I call customer service, I’m told they are “creating a case” and will “expedite” the payment. Yet nothing happens. I’ve repeatedly asked to speak with a manager or someone who can actually resolve the issue, but I’m told there is no manager available because apparently only one person works in customer service.
At this point, I’ve spent more time chasing this payment than the work was worth.
PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY. If you’re a cleaner considering working with them, think twice. My experience has been extremely frustrating, and as of today, they still have not paid me the $119 they owe me from May.
WORKERS DESERVE TO BE PAID FOR THE WORK THEY DO. 💯
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Task
Never get any task
No tasks
I have received a single task and I have been on the app for 7 days.
