Non payment
⚠️ WHATEVER YOU DO, DO NOT WORK FOR THIS COMPANY!
I cleaned for this platform back in May 2026 and completed two jobs. From the moment you accept a job, they call your phone repeatedly and pressure you to get there immediately.
For one of the jobs, I arrived at the apartment but could not get inside. I waited there for over an hour and notified them that I needed to be compensated an additional $30 for my time. I was told that I would be.
After the job was completed, they added a measly $10 to my payout and then told me that was the entire budget the client had available.
My estimated payout date was May 27, 2026. It is now August 18, 2026, and I STILL have not been paid. I am currently owed $119.
Every time I call customer service, I’m told they are “creating a case” and will “expedite” the payment. Yet nothing happens. I’ve repeatedly asked to speak with a manager or someone who can actually resolve the issue, but I’m told there is no manager available because apparently only one person works in customer service.
At this point, I’ve spent more time chasing this payment than the work was worth.
PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY. If you’re a cleaner considering working with them, think twice. My experience has been extremely frustrating, and as of today, they still have not paid me the $119 they owe me from May.
WORKERS DESERVE TO BE PAID FOR THE WORK THEY DO. 💯
I cleaned for this platform back in May 2026 and completed two jobs. From the moment you accept a job, they call your phone repeatedly and pressure you to get there immediately.
For one of the jobs, I arrived at the apartment but could not get inside. I waited there for over an hour and notified them that I needed to be compensated an additional $30 for my time. I was told that I would be.
After the job was completed, they added a measly $10 to my payout and then told me that was the entire budget the client had available.
My estimated payout date was May 27, 2026. It is now August 18, 2026, and I STILL have not been paid. I am currently owed $119.
Every time I call customer service, I’m told they are “creating a case” and will “expedite” the payment. Yet nothing happens. I’ve repeatedly asked to speak with a manager or someone who can actually resolve the issue, but I’m told there is no manager available because apparently only one person works in customer service.
At this point, I’ve spent more time chasing this payment than the work was worth.
PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY. If you’re a cleaner considering working with them, think twice. My experience has been extremely frustrating, and as of today, they still have not paid me the $119 they owe me from May.
WORKERS DESERVE TO BE PAID FOR THE WORK THEY DO. 💯
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No tasks
I have received a single task and I have been on the app for 7 days.
Problema con el pago
Como es posible que tenga más de dos meses con un pago que no se realiza por eso decidí no seguir aceptando trabajos ya que no voy a trabajar de a gratis
Ruined cast iron, no customer support.
I paid for a 3 hour deep clean, and she left after 2 hours of basic cleaning. She placed my cast iron in the dishwasher. They have an AI help center, not helpful at all. They “escalate” problems, but you never hear back from anyone. Customer support lines are disconnected. Please don’t download!
Empresa fraudulenta não paga os limpadores
Tem que denunciar vocês pelo pessimo tratamento com os limpadores, e a falta de respeito com o trabalhador isso é trabalho escravo trabalhar e não receber
Scam
feel that Cleanster completely misled me. I paid $29.99 for a background check because I was looking for an opportunity to work and believed that completing this requirement would give me access to cleaning jobs.
After paying the fee and completing the required steps, there are NO jobs available in my area. I have paid $29.99 and received no work or meaningful opportunity to earn money through the platform.
At this point, this experience feels like a scam to me. I am requesting a FULL REFUND of my $29.99.
Cleanster should not charge people who are looking for work unless there are actual job opportunities available in their area. Many people cannot afford to lose $29.99 while trying to find employment.
If my money is not refunded, I will consider reporting this experience to consumer protection authorities and sharing my experience with other people looking for work.
I strongly recommend that others be very careful before paying any fees.
After paying the fee and completing the required steps, there are NO jobs available in my area. I have paid $29.99 and received no work or meaningful opportunity to earn money through the platform.
At this point, this experience feels like a scam to me. I am requesting a FULL REFUND of my $29.99.
Cleanster should not charge people who are looking for work unless there are actual job opportunities available in their area. Many people cannot afford to lose $29.99 while trying to find employment.
If my money is not refunded, I will consider reporting this experience to consumer protection authorities and sharing my experience with other people looking for work.
I strongly recommend that others be very careful before paying any fees.
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Having problems with payment
Have try msg and calls and no response about my payment
Do Not Use!!!!
I did 1 job for them in June and still haven’t been paid!!!
No ofrecen trabajos
Gaste por chequear mi record criminal, y ni trabajos ofrecen, 😏 mejor me quedare con la otra compañia que yo estaba
Horrible
These people are a bunch of crooks! They sent me on jobs way back in March and have yet to pay me. To make matters worse they are constantly sending me more jobs to do despite not paying me. How crazy is that! The insanity of it all.
Rubbish
Doesn’t load the info given overall rubbish
Trash
Once again, I’ve used this platform to make a little money on the side and they are terrible. I’ve been waiting since May to get paid for a job ID no phone calls being answered no emails being answered and is just so sad that they’re playing with people in their money. I need my money now. if I could give the negative stars, I would.
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I work
I work, they don't pay me, it's a bad app, I don't encourage people to use this damn app
Nope
I didn’t get one job yet and customer service never answers
Payments
I still have yet to receive 3 payment owned to me it’s been almost 3 months now they will pay you at first but then they stop payments stop replying to your messages but will still send you jobs so unfair for a single mother
Believe these cleaners
Run from this company
Business Owner
I try my best to be patient and work with this company. They do not pay you enough for your services. They do not communicate with you corresponding with you when Need It💭. It’s sad to say that I am very disappointed with working with CleansterPro. I still haven’t gotten paid and I worked a job on Monday of last week.
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Honest review
Give a lot of cleaning opportunities and are nicely structured for the app steps to do. However don’t expect to be paid on time. Takes weeks for them to pay you and support wont answer you about payments.
Scammers
Don’t even waste your time downloading this app, they just gonna take your money in the name of background check and you won’t hear from them again.
Not worth the hassle
Takes weeks to get paid if they pay you at all. Pics requested are unnecessary and the pay isn’t worth it. Not enough description prior to arriving to know what you are walking into.
