Resets Password on iPhone
This app gives me to reset my password any time I want to check my balance. My husband uses the app on Android and never has this issue.
Doesn’t update in realtime
For a banking app, it really lacks in its ability to update in realtime. You’d think it would especially if it’s a banking app.
SMH. Do better. You can take money out but you cannot make an app that updates in realtime
☹️
SMH. Do better. You can take money out but you cannot make an app that updates in realtime
☹️
Problems
This new app has an attitude. When it works it works well but there are a lot of times that it does not. Needs improvement asap.
This is worse than the actual bank
The app hardly ever works it constantly signs you out. It doesn’t offer enough support. You still end up having to call customer service ever since the new update. I’m constantly being locked out of my account with my credentials being correct.
Get rid of the question ad on my banking page
You need two factor authentication instead of making people change passwords every three months. And you keep shutting of my Face ID and I have to keep logging into my account. Also I don’t want those quiz questions on my page it’s annoying. Compared to other banks you buckle and dime your customers and charge 12.00 for the privilege of using your debit card. That’s not a good way to treat customers. I also don’t like to be told I have to use my savings or be charged a fee. How I use my accounts is my business. If I was able to I’d change banks.
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