Stay away
Possibly the worst customer service you’ll ever come across, it’s more like customer neglect
Please fix the app!
I keep having to delete and reinstall the app when it goes “dead”. And now it won’t install because it keeps redirecting me to another financial app.
Can’t see Credit Card Transactions
For 2 months now I have been unable to see my credit card transactions. Absolutely unbelievable. Please fix. This is an urgent request.
Terrible
Update is terrible it’s sad when you can’t get a new debit card from this credit union I have been trying for days all I get is we don’t do that here you are in the wrong department and when they give you a number to call is still the wrong department terrible upgrade at this place no one can help you just TERRIBLE
Show more
The app has been down for too long.
This app has not been functioning for about a week now. You can’t transfer money and other functions. Meanwhile, they have the audacity to charge overdraft fees. Forget about getting someone on the phone. Horrible!
App Issue
I’m not sure what’s going on but the app is like under construction from yesterday when I tried to check my account. I need some answers because I’m seeing overdraft on text messages sent and that’s totally not accurate.
Love My WE App
So many great features added, a lot more convenient. I love all the new upgrades on the mobile app. Thanks for listening!
Love this app!
Easy to use and love having access to my account 24/7
Really powerful
It’s a really powerful app - you can basically do anything that the branch would do on your phone. Would highly recommend!!
Amazing and easy to use!
I love the app it is very user friendly. The people in their marketing department really know what they’re doing. I especially love the fact that we can wire electronically. Ease of use is extremely apparent. Would 100% recommend 10/10!
Love the app
Easy to navigate. I am happy and excited about the new updates.
It’s like a whole new app now!
The app used to be a little limited but still functional. Now there is really no need for me to go on the website because I can do almost everything right in the app. Great improvement on every page, the redesign is fresh looking and navigating the app is effortless. It’s really like a whole new app now.
Show more
Love this app
Impressive app features has numerous options like a Swiss Army knife!
New look better updates
The updates to the app are awesome. Much better functionality!!
New updates
Thank you for all the new updates to the app and the website. Keep up the good work.
Zelle is horrible
I was forced to use my Zelle through the We Florida app and it’s been a nightmare every since. It doesn’t allow me to receive funds automatically, I have to request funds. I can not make changes to my account while using the app. I can not use my telephone number to verify my account and the app continuously freezes while in use.
Show more
Can no longer check credit card statements
For the life of me every new update brings some sort of problems. I am now unable to check my credit card transactions over the app, I’ve tried updating it to the new software, even logging in outside the website. Please get this issue fixed as I’m a person that likes to check my statements. Thank you.
Show more
Needs Overhaul
This app is way behind all other banking apps, I have a few other that blow this one away, unfortunately since I’ve been a customer for over 40 years I’m reluctant to change banks as this one is my primary account.
No check deposit!?
This app would be great if it had a mobile check deposit feature like every other banking app has. The Credit Union is already inconvenient enough with hours and locations!!
Terrible mobile deposit
The app closes every time I try to make a mobile deposit when I take a picture of the check. I have to try six and seven times to complete one deposit. Absolutely terrible app. It’s easier to drive to the bank. Smh!!! Please fix the issue.
