Webster Bank Mobile for iPad User Reviews

Name: Webster Bank Mobile for iPad
Rating: 4.6 (1068 reviews)

Webster Bank Mobile for iPad

Webster Financial Corporation

💼 Business

💰 Finance

Customer Experience

Positive experience19.2% of reviews

Neutral7.7% of reviews

Negative experience73.1% of reviews

~ Based on 26 written reviews from the US App Store.

What users say

Summarized from real user reviews of Webster Bank Mobile for iPad. Based on 1.1K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

⭐Scheduled transfers
⭐Terrific customer service
⭐Deposit checks and transfer between accounts
⭐Satisfied with long-term service

Negative things

🐛App not working or loading properly
🐛Unreliable app, frequent crashes or issues
🐛Incompatible with iPad, limited functionality
🐛Login issues, 'bad request' errors
🚫Unable to print or see check images

Is Webster Bank Mobile for iPad Safe?

Webster Bank Mobile for iPad appears safe based on user ratings. AppsHunter Safety Score for Webster Bank Mobile for iPad is 92/100.

This assessment is based on 1,068 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.3% of ratings point to a safe experience

2.7% of ratings suggest some concerns

5.0% of ratings point to a risky experience

~ Based on 1,068 App Store ratings for Webster Bank Mobile for iPad.

Is Webster Bank Mobile for iPad Legit?

Webster Bank Mobile for iPad is no longer available in the App Store. AppsHunter Legitimacy Score for Webster Bank Mobile for iPad is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Scheduled transfers

Works great but, not able to make reoccurring transfers from Webster accounts.

olcout

4 years ago

Terrific Customer Service - Penny

had an issue. Called 800 #. Spoke to Penny. She was very calm, pleasant, helpful but very knowledgeable.

Problem solved. All is happy.

Tks. Don

Average Joe Investor

4 years ago

Does not work

I have to constantly keep reloading the app to my desktop as it does not work. Once I reload it it works for about a month and then starts working again. I asked the bank they had no clue so I cannot review this well.

Connecticut license plate man

4 years ago

This app loads when it feels like it…

Unfortunately, it usually does not work right when I need to RDC a check. I have never had this problem with other bank’s apps.

kughifjf

4 years ago

IPAD functionality

I’d give it a 5 if I were able to see statements on the ipad.

gioiamaio

4 years ago

Format change doesn’t give as many options

I liked the former way. You can’t even see what I’m typing in the bblank space here.

Sandrajreynolds

5 years ago

Love it

I just love the app. Being able deposit checks and transfer between accounts is great.

19dan46

5 years ago

Ed Morrison

I have had an account with Webster Bank for over twenty years and couldn’t be more satisfied their service is awesome

Ed Morrison

6 years ago

Bad request

Every time I try to login to my mobile app on my fone i get bad request. I have tried changing my password numerous times but still get bad request. It is very frustrating and at times I’ve thought about changing banks just because of this app

zap4512

6 years ago

Webster bank for iPad

I installed the app and haven’t been able to access it.

stell garb

6 years ago

App is unreliable

For some reason this app does not work on my ipad unless I uninstall and reinstall frequently. It is rather frustrating that I see complaints about this being an issue over a year ago and the problem persists. Please fix the app or i will be forced to take my business elsewhere.

isadalia

6 years ago

New mobile app fails on iPad

The app at best works intermittently. Is more of an annoyance than functional. I have a new iPad. So to to use online banking I now just go through Safari. The app needs some attention.

bronchman

7 years ago

Response from developer

bronchman - We apologize for the delayed reply and are sorry to hear you’re having trouble logging into the App. We've made many improvements since you last reviewed, so hopefully this has been resolved. If not, please call us at 800.325.2424 - we are available 24/7. We hope to hear from you soon.

Horrible App

Will not let you use the enable touch ID. You select it put in your user name/password and it give you a message “bad request”
When you log in manually and then leave you cannot get back in. It tells you the system timed out. Useless app

Pandora8321

7 years ago

Response from developer

Hi Pandora8321- We're sorry you're having difficulty with the app on your Ipad. We are working hard to improve the experience our customers have with our mobile app across platforms. Thank you for the feedback.

App doesn’t Even start

Every once in awhile I am able to log into my account using this app for iPad, but 99% of the time, I just get the blue “welcome” window - no user-name or password fields to fill in. I have to use my iPhone if I want to access my account. And btw in neither app can you see front/back of cancelled checks - that’s way beyond this app’s capabilities.

dlw140

7 years ago

Can not print

I was instructed that In order to print I needed to click on the full site link. Still did not work. I went through safari to the bank site and was able to print. Would prefer to print directly from the iPad app without having to log into the full site and be able to take advantage of the iPad face recognition

Koz60

7 years ago

Response from developer

Hi Koz60- . Thank you for taking the time to provide a review and a recommendation. We are always looking for ways to improve our features. We will circulate your suggestions and hope that you enjoy the many other features our app provides.

It WAS improved

The app suddenly stopped allowing me to cash checks. It absolutely will not recognize the front side of a check, no matter what I do. It does this on my iPad and it does this on my iPhone, so I know the problem isn’t with my devices. It’s this lousy app.

BThomas452

7 years ago

Response from developer

BThomas452 - We apologize for the delayed reply and are sorry to hear you’re having trouble with the photo capture. We've made updates since you posted, so hopefully this has resolved. If not, please call us at 800.325.2424 - we are available 24/7. We hope to hear from you soon.

App still not working

I called Webster Bank to see why this isn’t app working and they said it should be fixed within a week. That was over 2 months ago. It. still. isn't. working.

Lynnxyz

7 years ago

Response from developer

Hi Lynnxyz - We're sorry to hear you’re still having trouble with the app. We definitely want to get this resolved for you. Please give us another call at 800.325.2424 - we are available 24/7. We hope to hear from you soon.