WeighSync User Reviews

Name: WeighSync
Rating: 1.58824 (17 reviews)

WeighSync

Conmo Electronic Company Limited

💪 Health & Fitness

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Doesn’t work

The app freezes before I can even use it. I bought a scale at Kohl’s assuming it would be better quality than an Amazon scale but this is not worth the $30 I paid. Disappointed.

Busy mum of four

5 months ago

Listen to the Reviews

When I started the app everything worked great and I thought the reviews were incorrect. However after 4 weigh ins I decided to link everything to Apple Health so I could use my WW app with my my weigh ins. It was then that I realized I couldn’t verify my email, which means I can’t sync with Apple health and all it says now is that the session is “timed out”. The verify email button does nothing. Now I can’t even weigh in without creating a new user slot and getting rid of my progress. The app is useless.

Bcolling82

6 months ago

Worst App Ever

I have never in my life been more frustrated trying to register and use an app in my life. You can’t even verify or reset a password. They have a feedback form that you can fill out but. It even send. It’s impossible to sync to your phone because you can’t verify the account. It’s not that I don’t know what I’m doing. I’ve worked in IT for 15 years. This app is worthless.

Mammakoerner

6 months ago

Well this stinks

Got the scale and app for Christmas as a gift and bummed it’s not working properly. Constantly says connection timed out. Won’t verify email so I can sync either.

Peyton111234

6 months ago

Don’t bother

Waste of time and money

Bummed2023

6 months ago

Poor

Scale does not sync to phone. Process times out. Cannot get it to work. Sad……..need a refund!

Fly fisher1

7 months ago

Stuck on onboarding

Worked fine for first six months. Now stuck on onboarding. No syncing possible. Scale records cannot be accessed. cannot be

T&T User

9 months ago

Waste of money

App doesn’t let you create an account. Just keeps giving an error message. Waste of money since I can’t use that feature.

LauraLooooo

a year ago

Doesn’t work

The app won’t let me register and keeps saying the connection is lost

Chachi2122

a year ago

Easy to use

Simple to set up. App tracks weight over time as advertised.

123lac

a year ago

Does not sync

Tried multiple times to connect via Bluetooth no success

Jg1992!!

a year ago

Response from developer

We’re very sorry to hear about the trouble you’re experiencing with Bluetooth connection. Please make sure that Bluetooth permissions are enabled for Weighsync. To check this: 1. Open Settings on your iPhone. 2. Scroll down and tap Weighsync. 3. Ensure that Bluetooth is turned on. 4. Also, make sure Location Services are enabled under Privacy & Security > Location Services. If the issue persists, please try restarting your phone and re-pairing the device. You can also contact our support team at it@conmo.net — we’re happy to help you resolve this quickly. Thank you for choosing Weighsync, and we sincerely apologize for the inconvenience.

Lots of Issues

Several issues with trying to register. Very frustrating especially with continually timing out. They say it has been fixed in other reviews but seems to be an ongoing issue.

halogirl330

a year ago

Response from developer

Thank you for your feedback. We are currently upgrading our servers to provide a better experience for our users. Your questions and suggestions have been noted, and we will address them in future updates with targeted improvements. Thank you for choosing Weighsync.

You can’t register the scale

I’ve tried multiple times now but all I get is that connection has timed out. It was cool having the weigh in populate on the app but now it’s getting annoying that I can’t connect it to any of my health apps due to the app not allowing me to register an account

lensiajdbd

a year ago

Response from developer

Does not work

Can’t register for account, connection times out. Need account to use all features.

BenFriedermann0595

a year ago

Response from developer

Thank you for the feedback. We sincerely apologise for the inconvenience you've experienced with networking issues. Our main server is going through an update and this issue will be resolve soon.

Can’t register

I bought this for the ability to track through apple health. If you use the QR code provided it warns you that it isn’t secure and that someone might be trying g to get your identity info. Then if you use the weighsync app from the App Store it suggests on the box, the connection times out and you can’t register. So the Bluetooth feature is useless.

I read another user complained about this and the response from the company was it was an update issue that has been resolved. It has not obviously been resolved obviously. Unfortunately I don’t have the energy or desire to go back and return it as all the scales at 3 stores I went to are this brand. So I’ll just cut my losses and use it as a regular scale. Hopefully it can handle that simple task.

Lystenlynn

a year ago

Response from developer

Thank you for the feedback. We sincerely apologise for the inconvenience you've experienced with networking issues. Our main server is going through an update and this issue will be resolve soon. At the meantime, if you wish to use the app to track performance or to sync to apple health offline, you can do so by skipping the account creation to use the app without creating an account. 1. To use without account creation, press try without register on the login page 2. To sync to apple health, on the setting page, check Health and grant permission to write

Won’t Syn with iPhone

This only synced for 2 days. Why won’t this sync with my iPhone?

MAM1924

a year ago

Response from developer

Thank you for your feedback, and we apologize for the syncing issue with your iPhone. To help resolve this quickly, could you clarify: 1. Are you having trouble syncing weight data to Apple Health, or syncing data to the cloud? - If syncing to Apple Health: Ensure the app is open during measurements and have the health sync toggle turn on, as it requires active use to sync. - If syncing to the cloud: Verify the "Data Sync" toggle is enabled in the app’s Settings page. Note: For privacy reasons, we currently do not support syncing data *from* Apple Health *to* the app. Let us know if the issue persists, and we’ll assist further. Thank you for your patience! Best regards, Weighsync Team

Cannot register

I just purchased a scale that requires this app to use all of its functions. I keep getting a connection timeout when I try to register my scale. Guess I will be returning the scale & buying one that does not require this app to all of the functions. #fixit!

fitbit versa 2

2 years ago

Response from developer

Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve experienced with the connection timeout issue while registering your scale. We understand how frustrating this must be, and we truly appreciate your patience. The issue was caused by a recent server upgrade, but it has now been resolved. Please try registering your scale again, and it should work smoothly. If you encounter any further issues, please don’t hesitate to let us know—we’re here to help! We value your feedback and hope you’ll give us another chance to provide you with a seamless experience. Thank you for your understanding.

Unable to register for an account

My scale requires registration with this app to unlock all of its features. The app has been getting a connection timeout during registration for the past week.

kcblorange