Lost my data
After year of use, it threw up a login screen, lost all my data and asked a bunch of invasive information
New update doesn’t work
Ever since the new update my scale doesn’t sync to my app. I have to manually enter everything, even though the app says they are connected. If I’m not careful I will miss DAYS of weight tracking because the app doesn’t sync. This scale is useless to me now.
One purpose
This app has one purpose: to pair via Bluetooth with the scale that I bought. That’s its only purpose. I would expect it to do that 100% of the time. It doesn’t
Why the terrible change
I have used the app since 2010. For years I appreciated the ease of use and clarity of data. A couple of months back there was a update that changed the dashboard and makes it basically unusable. Please go back to the original dashboard or make a new dashboard that allows additional functionality and ease of use.
Show more
Useful, though doesn't always get body composition on my scale.
Definitely a subpar experience over the past month, since they've put in these new updates. Had some problems where it dropped integration with Apple Health, but today I was able to disconnect that and reconnect it, and it finally was able to synchronize the past month of measurements
I've also had issues for years with it sometimes getting the readings for body fat and muscle mass and water, but sometimes not. Sometimes it'll just stop getting those for weeks or months on end, which screws up all of the graphs because there aren't enough data points. I'd say it's about a 50-50 chance of whether that function of the scale works or not, and I've been using it for about 10 years.
I've also had issues for years with it sometimes getting the readings for body fat and muscle mass and water, but sometimes not. Sometimes it'll just stop getting those for weeks or months on end, which screws up all of the graphs because there aren't enough data points. I'd say it's about a 50-50 chance of whether that function of the scale works or not, and I've been using it for about 10 years.
Show more
Hooray for major updates!
Scrolling graphs are nice, but it now takes quite a bit longer to display the initial dashboard. Graph scaling needs help — a 2% variation in my water weight is scaled larger than an 8% weight range. Also, weekly/monthly averages are useless stats — moving averages would be way better!
Update killed auto-syncing with Apple Health
I use a macro app to monitor my weight and it relies on apple health to sync my weight daily. Weight gurus was syncing to apple health flawlessly before the major update. I have to sync manually now. I have tried reinstalling the app, restarting , removing Apple health integration and adding it again. I’ve spent too much time trying to get it working again.
Show more
Used to be great - new update is ugly
I hate the new update. It looks so goofy. I don’t know who even asked for it to be updated like this. I think we should have been given the option to switch between the first version vs now.
It’s hard to see progress, it doesn’t put a point for each day under the “week” tab like it used to. It’s just garbage. I’m going to find a new scale/app to use now.
It’s hard to see progress, it doesn’t put a point for each day under the “week” tab like it used to. It’s just garbage. I’m going to find a new scale/app to use now.
Show more
Not a fan of version 5
I’m not a big fan of the new version that they’ve put out. The older app was easier to navigate, quicker to read values from the scale and also more reliable. My partner who weighs 30 pounds less than I do seems to sometimes get my readings now. The older app used to pick it up within a second or two now it may wait 20 seconds or more before reading shows up in the app.
Show more
Weight guru and it’s companion scale.
Don’t even bother downloading this app. After a year, my scale stopped writing the data to the app. After calling and being hung up on four times and sending several emails, the problem is still not resolved. Their customer service is the worst.
Extremely Disappointed With This Update
This is the worst update ever. It is extremely slow loading data from the scale. Can you guys hire a professional graphic designer? The new graphics and fonts are awful!
Wish I had a time machine
The last update was horrible. If I had a time machine I would stop myself from doing the update. It’s so bad I am contemplating switching scale.
5.0.2 mostly adequate
5.0.2 fixed the serious apple health sync issue. The app is still slower and less information dense than previous versions, but it is at least functional again.
Great customer service
After reporting that Apple Health wasn't syncing properly after upgrading to 5.0.1, I received an email response and provided log entries, which prompted the rollout of 5.0.2 with a fix. The app works as expected again. Thanks again for supporting your product that keeps me accountable every morning with a weigh-in.
Show more
Response from developer
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at info@greatergoods.com? We'll get you up and running. Just mention case number: WGiOS324
Unfortunate bug — resolved
A recent update broke the integration with Apple health. Disabling and reenable fixes it, but only for the most recent reading. The next day it’s broken again.
Update - took a few weeks but they were responsive and resolved the issue. Thanks!
Update - took a few weeks but they were responsive and resolved the issue. Thanks!
App
Intrusive and why???
New version is awful
New version is terrible. You can’t click and drag across the graph anymore. The view is much too zoomed. The UX design is terrible. This was change for the sake of change. Note also that it artificially smooths the graph between data points in a way that it did not used to do.
Update broke Apple Health syncing
After the recent update, my new entries no longer sync from the app to Apple Health. Apple Health is still connected with permissions, but even after disconnecting and reconnecting, new entries don’t sync on a regular basis
5.0 is a terrible regression in every way
What have you done ? This update is a disaster akin to what Sonos did. Previous versions were adequate, but the 5.0 series has so many issues. (1) completely broke Apple Health automatic synchronization AND (2) it is 5 times slower than it used to be AND (3) the information density is MUCH too low.
Show more
Great before update broke integration
The recent update broke the Apple Health integration. I now have to disable and re-enable it every morning.
