Too many questions
I answered 15 questions expecting to find a suitable option, only to end up with no relevant options. It was quite frustrating.
Response from developer
Hi there, I'm sorry to hear you have experienced some difficulties using our app. This app does allow you to measure any area of the body you would like. All these areas you have mentioned are available. Please tap the "Me" tab, then tap "What I Track" to set up your points of measurement. If a body part you'd like to measure is not already available you can add it as a Custom Measurement instead.
Stop asking for reviews
Don’t let a glitch slide
I’ve got two devices, three if I count my iPad and the app started only letting me log from one device. Which was annoying because app purchases are tied to the Apple ID, not the device. I kept putting off reporting this weird glitch this year until it finally stopped letting me track with the Pro Membership altogether this month. I’ve been a loyal subscriber since 2018.
Once I reported it to the App team this week, they immediately jumped on it. Couldn’t have been nicer and fixed it fast. I was so relieved. I apologize for thinking they were pulling something on me by making me buy the subscription again when I had had purchased a lifetime membership. Again, if you have a glitch- report it.
Great app. Great people. Say something when it breaks. Don’t just shrug it off like I did.
Response from developer
Hi there, we believe this issue is now resolved and would really appreciate it if you could edit your review since we have since worked out that we have not downgraded your access to the free tier and there are no shady practices or vagueness with our app. It's not possible for an app to downgrade your access before the year is up. We hope you don't experience an issue like this again in the future, however if you encounter any problems please always reach out via Help & Support so we can look into it further and fix any problems.
