Not good
Pretty much useless app. Whenever you tap a button for information it says sorry server error. Can’t check you prescriptions what you’ve paid towards deductibles etc.
POC
What a horrible app. Get your stuff together you losers!
Can’t Even Logon To Existing Account
This app hasn’t let me log into my account for 3 years now. I type in all my information to prove it’s my account and after going through all the hoops, it says I may already have access to my account. Then I’m directed to start the login process all over again. It just keeps going in circles. It knows I have an account and recognizes that it actually belongs to me but it never lets me get into it. This thing is totally worthless and it hasn’t been fixed to date. I gave up reporting the problem because nothing ever gets done and no one ever contacts me to see if it’s fixed. They know it doesn’t work and they just don’t care.
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Worthless
This app simply takes one to their website. No value-add at all.
App is dysfunctional
i couldn’t even get a password to work!
Useless
This is the worst app I have ever used. It literally took me 10 mins to sign in. It didn’t recognize my email address 3 times. Once I finally got to the point of putting in my password it didn’t recognize it so I had to change my password not once but 4 times. Ok then i had to get a verification code. Put that in and it took me back to sign in and once again the madness started over again
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Not working
Every year WellCare gets a new app and card. Every year the app doesn’t recognize or take information. This happens yearly with every app launch. Please let me know when the ETA to fix the app will be done. I really hate calling in every year 5plus times before it finally gets fixed half way through the year. Also, the area to submit questions isn’t working either. Why can’t you keep the same app and just update the thing?
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Worthless
This app is worthless. I’m in a perpetual loop. Not only that it lagged me into a different persons app! Isn’t that a HIPPA VIOLATION??
Ridiculous
If I could give it zero stars i would, can’t even get it to work, to where I can at least log in!
Useless/Garbage
This App is useless and a piece of garbage. The only thing I can do with this App is, Login. It tells me my coverage is active and gives me NO information about my claims. There is no functionality to this App just like the website (Very Limited on what you can do). I’m also a blind user who needs to use the Voiceover Screenreader and this App (Like the website) is NOT very compatible. This is one of the worst Apps I have ever downloaded and tried to use. The lack of attention, care features and functionality of Welcares App and website says a lot about the company. My personal opinion is, head/horrible App and website means bad/horrible products and services. I’m gonna be looking for another Medicare PDP Plan.
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WellCare spendable card
Hey can’t use the card at Walmart it keep declining on grocery and everything else you need to fix this what’s the point of having it? I can’t use it ,its frustrating fix this please.
not a very good start
I'm new to this plan it's only been one day and so far I can't even get the app to work I hope this is not an indication of what's to come with this program
Terrible App
App consistently fails to connect to server. Completely Worthless Application that serves No Purpose
Very poor user interface
This app is frustrating. When you sign in, you get an email code to verify your username. Next you enter a password, and you get a text message to verify your password! When you do get to the website, anything having to do with premium payments is sent to yet another website. The second website responds by telling you your session has timed out and the circus starts again. This app is amateur work. Wish I had discovered this experience before I gave my business to WellCare.
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Terrible App
Absolutely terrible app! Fix it please!
Disappointed
He didn’t take long to figure out why this app has a one star rating.
Very hard to login
This app is very hard to log into. Multiple conflicting steps and it locks you out all the time. It’s a real pain to use.
Shockingly useless app!
It’s pretty much somehow just a log-on to a website?
Can it remember your log-in credentials in your keychain (apple) for next time? Nope! Better have a secure complex password memorized for when you’re out & about. You know, when you might possibly use an app on your mobile device?
But what about the EntryKeyID info @ the bottom, surely that would do something? Nope! It’s just an explanation w/ zero functionality.
Obviously nobody ever did a basic minimal check on functionality for this app.
& they probably sit in their meetings, wondering why their ratings suck so hard? Nothing can be done, people are just too difficult to please? Yeah, that must be it. Lunch? Don’t mind if I do!
Can it remember your log-in credentials in your keychain (apple) for next time? Nope! Better have a secure complex password memorized for when you’re out & about. You know, when you might possibly use an app on your mobile device?
But what about the EntryKeyID info @ the bottom, surely that would do something? Nope! It’s just an explanation w/ zero functionality.
Obviously nobody ever did a basic minimal check on functionality for this app.
& they probably sit in their meetings, wondering why their ratings suck so hard? Nothing can be done, people are just too difficult to please? Yeah, that must be it. Lunch? Don’t mind if I do!
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What is it good for?
This app is useless. I can’t do anything with it. Can’t see history. Doesn’t have facial recognition. Isn’t able to connect to server. The only thing it seems to be good for is the contact information, but I haven’t confirmed if it’s accurate. Please spend a little money and make it a useful tool.
Still broken
Update Dec 2025: Still unusable, constantly says “Cannot connect to server”when trying to use it for almost anything. Don’t waste your time!
Complete garbage, do not download. ALL attempts to find a pharmacy, lookup drug cost or examine claim history ALWAYS FAILS with “Unable to connect to server”.
Complete garbage, do not download. ALL attempts to find a pharmacy, lookup drug cost or examine claim history ALWAYS FAILS with “Unable to connect to server”.
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