UnitedHealthcare

UnitedHealthcare

Access Health Plan & Benefits

818K ratings
2269 reviews
Free

Details

  • Released
  • Updated
  • April 10, 2018
  • August 5, 2026

Features

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About

Manage your health plan and access care conveniently. View benefits, track claims, find providers, and access digital ID cards. Refill prescriptions and earn rewards for healthy activities.

Check plan coverage and deductibles
Track claims and view balances
Find in-network doctors and facilities
Access virtual care 24/7
Use digital member ID card
Fill and manage prescriptions
Earn rewards for healthy activities
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What users say

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+1

What's New in UnitedHealthcare

3.11.0

August 5, 2026

Members with Employer Plans can now use Get Support to connect with Avery for AI-assisted help whenever they have questions about coverage or need support.

More

Charts

Top Free

🥉 3

Medical

The app has maintained its position at 3 recently.

Last updated on August 9, 2026.

Events

Read more about Back-to-school made easy

Back-to-school made easy

Check vaccine costs and find care in the app

Aug 1, 2026 Aug 31, 2026

Read more about It’s Summer Safety Month

It’s Summer Safety Month

Book your annual skin exam

Jul 1, 2026 Jul 31, 2026

Read more about Men’s Health Month is here

Men’s Health Month is here

Book your prostate cancer screening

Jun 1, 2026 Jun 30, 2026

User reviews

Lacking Rx #s, Medical claims lacking Dr names

It was extremely time consuming to verify that Walmart was only paid for Rx purchased because there weren’t any Rx #s associated with each claim.

The Medical claims are lacking Dr names, facility names. The claims don’t look anything like the Medicare’s claims so I couldn’t verify that they match & which have been paid. I couldn’t identify valid charges for which I’m obligated.
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Inefficient

Impossible to speak with the right people

Safeguards

UHC AARP Plan has provided me great service & benefits that have helped me tremendously.

Agents when needed are courteous & knowledgeable re whatever situation I need info on.

I have benefited from practically $0 medications costs; no Co-Pays only when specialists are needed; 28 prepared meals benefit as a result of hospital & rehab discharge; and love the daily physical activity tracker which I can accumulate $10 monthly towards OTC Purchases etc.

UHC,

THANK YOU!
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Substandard material a wheelchair that is damaged me that is turned over four times between insisted

TRANSPORTATION that leave me stranded and Wheelchair that’s ripping up my hind parts and no help from you

Chat lags, plan approved meds denied by pharmacy

I can’t EVER get plan approved meds filled by the pharmacy because apparently they’re incorrectly listed in this app. Doctors listed in this app also don’t accept this insurance but no one UPDATES their information. This app is basically useless.

Developer apps

User experience

🐞

Reported Bugs

5 issues

Login issues and account access problems

Bug

Inconsistent sync between app and website data

Bug

Incorrect or outdated information on covered services

Bug

Inability to edit or correct submitted claims

Bug

Crashing or freezing during usage

Bug

Requested Features

5 requests

Ability to save and manage out-of-network providers

Feature

Integration with electronic medical records

Feature

Improved search functionality for providers and services

Feature

Option to view detailed cost estimates for procedures

Feature

Streamlined claims submission and tracking

Feature

FAQ

What can I do with the UnitedHealthcare app?

The app allows you to manage your health plan, check your benefits, track claims, find doctors, access virtual care 24/7, manage prescriptions, and use your digital member ID card. You can also track your health activities and earn rewards.

How do I find doctors or care using the app?

You can search for in-network doctors, specialists, hospitals, and clinics near you. The app also allows you to create favorites for frequently visited providers and facilities for quick access. You can also find out the estimated cost of services before receiving care.

Is the app free to use?

Yes, the UnitedHealthcare app is free to download and use. There are no in-app purchases or advertisements mentioned.

What if my UnitedHealthcare plan isn't supported?

The app states that not all United Healthcare plans are currently supported, and features and benefits will vary depending on your plan type. It's recommended to check within the app or on their website for specific plan compatibility.

Can I refill prescriptions through the app?

Yes, you can fill prescriptions, review your current medications, and search for medication information and pricing directly within the app. This feature helps streamline your prescription management.