App
The newly updated app is user-friendly and has a clean, well-organized design, making it very helpful for maintaining good health.
Yes
Works good
Blessed!
It is such a blessing to work for UT Southwestern and have them offer such a rewarding opportunity to help me take charge of my health while enjoying a healthy and active, which helps me to bring my best self to work each day. I believe this is step up with the new platform.
Easy to Use
Overall the app is easy to use. Need the help the help chat as it alway blocking something and you constantly have to hide it, but half time you end up hitting it which opens a new help conversation. So annoying
Web md
Very easy to follow and track
Log-in doesn’t work
The username just stays username and not possible to type in your username.
Keeping track is easy
I like that it has ways to keep track of your challenges and has resources available to help you reach your goals
Can’t log in to link
I need to do my wellness credit for my work and link my devices and info. Can’t even log in with biometrics or enter my login. App is up to date etc. now I’ll have to enter data in by hand or risk not getting points for this portion
Horrible
Horrible to navigate, hidden rewards and incentives. No longer able to claim the maximum reward amount due to rewards being locked behind age or gendered incentives. For example I cannot get a mammogram, nor a prostate exam as this procedure is intended for men above the age of 40 unless you have a family history. So being a male under 40 immediately locks you out of $300 in rewards
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Signing in
I don’t like how the app doesn’t keep you signed in. Its one this to keep logging in each time but it makes it even more annoying when there is a two step verification process.
MSR
I like the tracking of devices.
Login sucks
I can’t even enter in my username to login. The biometrics don’t work. The app no longer sync to my account so I have to manually enter everything. Pretty useless app in my opinion since it doesn’t function correctly
I enjoy their help
I enjoy the wellness program through work. I haven’t used the app before, but is it is as friendly has the website! I am going to love it!
Can’t login
Won’t let me put in username .
Used to be good
This app used to be good. Now, it no longer remembers me. I have to reset my password every time I access the app. I enabled biometrics last week, and today I received an error message saying it’s been longer than 30 days and I have to reset my biometrics. If I weren’t in the middle of a steps challenge I wouldn’t even use this app. I hate it now. Fix it!
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Love WebbMD App
I love tracking my progress.
SSO sign on needs improvement
Never fully logs you in with SSO. opens a new window that you can’t click out of. Just a weird set up. Will not connect to run keeper either.
Good App
Good App could be a great app if it allowed option to main menu after selecting a team, instead of forcing user to exit the app.
Not user friendly, Assitant button in the wrong place
Limeade is way better. This app is designed not to let you track your progress and rewards, but to keep you using the app because you can’t figure out how to get rewards. And the assistant button is always over an important button
Error message
Trying to login with my sso. All my info is correct, i get to the authentication screen and enter in my code correctly. Every single time a dialogue box comes up saying something went wrong :(((( i deleted and redownloaded the app, restarted my device, updated my device, etc. i have contacted support and am waiting for response. Several of my coworkers have the same issue and need assostance
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