Wellness Federal Credit Union User Reviews

Top reviews

App won’t open after last update.

Keeps crashing when I try to open it.

Response from developer

We rolled out an app update late in the day on 10/13 and discovered there was a bug causing the app to crash on some iPhones. A fix (v2.5.2) was released on 10/22. The most current v2.5.2 resolved any issues.

Wellness FCU

Crashes more frequently, have to reset passwords - sometimes to set have passwords takes a frustrating amount of times to get one that is accepted. Understand strong password is important but even when with all requirements met throws it out over and over.
This week could not get app u to open at all, in process of deleting app and reinstalling.
When it works, easy to ck balance, transfer money between accounts and I like that it shows pending transactions.
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Response from developer

We rolled out an app update late in the day on 10/13 and discovered there was a bug causing the app to crash on some iPhones. A fix (v2.5.2) was released on 10/22. The most current v2.5.2 resolved any issues.

I cannot open that app at all. Help please!!!

goes back to the main screen. Worked fine a few days back HELP

Response from developer

We rolled out an app update late in the day on 10/13 and discovered there was a bug causing the app to crash on some iPhones. A fix (v2.5.2) was released on 10/22. The most current v2.5.2 resolved any issues. Please email me if you still experience issues. marketing@wellnessfcu.org.

New features

Great upgrade from previous app, it’s more user friendly and allows for more features than the old web/mobile banking site. Still some issues here and there but overall great improvement.

Response from developer

Thank you. The new app is truly a mobile app, not simply using the browser on your phone.

New update issue!!

Ever since the newest update, the app won’t open on my iPhone!!!!

Response from developer

We rolled out an app update late in the day on 10/13 and discovered there was a bug causing the app to crash on some iPhones. A fix (v2.5.2) was released on 10/22. The most current v2.5.2 resolved any issues.

Still needs some work

The app crashes when i try to deposit a check.

Response from developer

The most recent app release, version 2.4.1, resolved this issue.

Highly disappointed!

Expected better! Horrible app!

Response from developer

Hello, please contact me so I can learn what you expected from this app. marketing@wellnessfcu.org

Terrible update

The new app doesn’t work at all. You can’t even log in, gives error messages. Imagine a banking app that you can’t use. Disappointed is an understatement.

Response from developer

Hello. With the introduction of the new app, members do need to complete the secure enrollment process before accessing their account information. Please contact me and I can walk you through the process. marketing@wellnessfcu.org.