Honestly…
We choose virtual health apps and tele docs because of the convenience, right? Well this is anything but. The process to download, login and set up an account was a breeze. Choosing a provider, and even the wait for the provider was super convenient. The doctor was awesome. Exactly as expected. However, no where during this process was I told that the turn around time for the prescriptions being sent to the pharmacy WAS 12 HOURS! We use these apps to get the relief we need, quickly and without the fuss. But what good are they if you have to wait 12 HOURS for a prescription to even be called in? Crazy town. The support ladies were nice, but other than “escalate this to someone” they aren’t helpful. You’re just expected to wait. I could have gone to urgent care 6 times over in the amount of time I’ve waited for my prescription to be called in. My pharmacy is as baffled as I am. Unacceptable. This is broken.
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Dr. Omar was great
My virtual visit took less than 60 seconds. I told him what was happening and he sent me the medicine I needed. I have never had such a concise visit with a doctor. We got straight to business. 10 out of 10 would go to this guy to avoid treatment taking up your entire day. if you’re a person who likes making sure doctors know the minute details of your situation and you like dragging things on, he may not be for you. But if you want to get your medicine and get out, this is your guy. 10/10.
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Quality Care and Convenient
I am so grateful for this service provided by Wellstar. I feel very good about the care provided. It was adorable and so easy.
Great care!
Dr. James Campbell was excellent! He listened to my concerns and history and was great about prescribing medications to cure me. I will definitely use this service again!
Bed visit
This is officially the BEST service on the planet. So amazingly convenient, thorough, and fast.
