Transition
Very happy with my bank changing over to Wellworth!
Easy Peasy
The Wellworth Bank app is secure, user friendly, and accessible from anywhere. I use it frequently. Love it!
Absolutely great
The mobile app works great with timely updates and notifications of transactions
Bank customer
The people in the bank were very nice and helpful they were very professional and had very good attitudes
Trouble w/ app
Not updating automatically. I’m having to delete app and reinstall daily.
Never shows my current balance
The app frequently has an error message when trying to check my balance, shows me my balance from 6+ days ago often without updating, will not load, will not let me log in, etc
Doesn’t work
This just never works. I can’t use the app, I can’t login in through safari, I don’t have any way to know about my account. What’s going on here.
Current Issues
After recently updating our Apple devices ( end of September 2025), the app stopped functioning correctly. Reloaded apps, the usual suggestions. Nothing working.
Cannot access our accounts currently..
Cannot access our accounts currently..
Great Bank
We have been doing business with this bank for aprox 20 years. Employees are wonderful and so helpful.
Love this app
Does everything I need to do to help me with my banking
Disappointed
We have bee customers for over 23 years and the small things that made this bank so special was the big candy cane at christmas time. New management till all this away replacing it with cheap little canes that how it all started going down . I know you are thinking that’s no big deal but customer service goes down as well not my branch in clay county but if I wanted to know Why I have to pay a fee each month The Lafayette branch said I had to have an enormous amount of money in my checking account each month I usually keep 4000.0 in between my sav and debit account. What about the free service I signed up for in the. Beginning? By the way my husband and I keep at least 8000.” Together in our accounts but separate. The lady said sorry can I help you with something else and I responded yes you can help me find a better checking account. At this time I am looking into other banks.
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Mobile Deposit
The mobile deposit is so convenient and user friendly!
Great app
Very easy to use. Layout is precise and buttery.
Can’t log in
Hate it that abt switched to this app now I can’t log in my account thanks a lot for screwing things up for me.
Simple and Convenient
The new Citizens Bank app is very easy to navigate. The design layout is simple. Checking your balances, making transfers, and more has never been easier!
Excellent Update!!
Love this app.
Barry
Really like the new app, much more versatile.
