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This app helps field adjusters and contractors quickly generate on-site estimates for claims. It allows for capturing photos, creating detailed plans, and using live cost data, with real-time synchronization and offline capabilities.
This app provides training and certification opportunities for individuals interested in the independent adjusting industry. It offers access to industry-leading materials and allows users to learn about becoming certified to handle claims for major insurance companies.
This mobile application streamlines water loss documentation for mitigation technicians. It allows for easy, real-time collection of drying project data, including instant 2D floor plan generation with LiDAR-enabled devices. Designed by industry professionals, it aims to improve operational consistency and accuracy in the field.
What We Love
👍 User-friendly interface (mentioned by a few)
💡 Real-time data capture
🚀 Improved efficiency with LiDAR integration
💡 Cutting-edge, customer-oriented solutions
💡 Simple and intuitive (iOS/Android parity)
🚀 Projects/losses move smoother and faster
💡 Great team to work with (Brandon, Clark)
💡 Hope for continued improvement and new features
💡 LiDAR Scanner on iOS is a time saver
Room to Improve
🐛 App crashes frequently
🐛 Slow performance
🐛 Difficult to use/navigate
🐛 Data loss issues
🐛 Unreliable
🐛 Buggy
🐛 Hard to read/put information
🐛 Hard to see mistakes
🐛 Cannot handle large jobs
🐛 Not user-friendly
🐛 Adjuster cannot read it
🐛 Fixes add bugs and break features
🐛 Freezes
🐛 No registration or sign up, just login
🐛 Support staff are clueless and hang up
🐛 Designed to please insurance handlers
🐛 Wastes time and burns out users
🐛 Lidr issues
🐛 Crashes during sketch
🐛 Erases photos
🐛 Liability
🐛 Oversold, over promised, under delivered
🐛 Terrible direction for app and industry
🐛 Gutted MICA's positive features
🐛 Clunky
🐛 Sketch is awful, requires extra steps
🐛 Poorly designed
🐛 Destroyed MICA
🐛 Horrible app
🐛 Overheats phone
🐛 Ghost rooms, humidity reading swapping
🐛 Only square rooms
🐛 Struggle uploading photos
🐛 Abysmal
🐛 Features too basic or don't work
🐛 Outdated interface
🐛 Meaningless extra tasks
🐛 Complicated UI
🐛 Unforgiving UI
🐛 No option to save photos to device camera roll
🐛 Email documentation for signature is great if you forget/can't get one
🐛 Counterintuitive
🐛 UI is terrible
🐛 Buttons are hidden, checkboxes don't work
🐛 Some options require swiping
🐛 Dragging with poor signal
🐛 Lose photos
🐛 Equipment not showing up
🐛 Duplicate visits
🐛 Lack of desktop application/review platform
🐛 Too much info for phone
🐛 Severely lacking in performance and efficiency
🐛 Everything takes forever
🐛 Extends process time
🐛 Scattered across multiple products
🐛 Android users have it worse
🐛 Data not saving to phone offline
🐛 Intentionally made hard to capture data
🐛 Does not make it easier to get paid
🐛 Worst app ever
🐛 Never loads anything
🐛 Glitchy
🐛 Totally a waste of time
🐛 Not impressed with MICA Exchange interaction
🐛 Released too early
🐛 Sad when you say 'I miss MICA'
🐛 Extremely difficult to use
🐛 Need to close and open many times
🐛 Line item feature unusable
🐛 Garbage and liability
🐛 Can't open claims
🐛 App freezes
🐛 Can't even open the app
🐛 Two hours of work disappeared
🐛 Camera issue, button does nothing
🐛 More data required, more data lost
🐛 Cost company time recapturing information
🐛 Dry logs, tick sheets, photos unreliable
🐛 Last review vanished
🐛 Pathetic is saying it nicely
🐛 Joke
🐛 Bad
🐛 Not finished before release
🐛 Horrible app
🐛 Most inconvenient app ever
🐛 Could be better
🐛 Designed to lose data, save carriers money
🐛 Biggest issue besides crashing is data not saving
🐛 Carriers use it to argue they can't pay invoices
🐛 Taking off dollar volume
🐛 Cancer of a company
🐛 Does not care about user feedback
🐛 Forced to beta test
🐛 Better off going back to pen and paper
🐛 Terribly slow
🐛 Seems to be done intentionally
🐛 Very non dependable
🐛 Huge liability
🐛 Use it just because insurance program requires it
🐛 Look elsewhere if you can
🐛 Worst app I use
🐛 This app is just truly bad
🐛 User friendly interface is gone
🐛 Tool and extension of insurance companies
🐛 Took away everything positive MICA had
🐛 Gutted it to put own spin
🐛 Stop work on this, tweak older app
🐛 Not for the better
🐛 Anyone who gives it more than 1 doesn't use it
🐛 This app is awful
🐛 Hot garbage
🐛 Does not offer more efficient or simplified interface
🐛 No actual flow
🐛 Super poorly designed app
🐛 Huge step backwards
🐛 Just want to do my job like I used to
🐛 Mess around in this thing
🐛 Deal with all its problems
🐛 App crashes 24/7
🐛 Sitting here after hours stuck in an endless loop of errors
🐛 In a fast paced working environment, need a fast paced app. This one is not it!
🐛 Seems to have too many extra meaningless tasks
🐛 So many extra steps to just put in readings
🐛 MICA was simpler
🐛 This app is all over the place
🐛 Way too buggy and hard to navigate
🐛 Very frustrating to use
🐛 Photos need to be easier to upload and add
🐛 Many bugs need to be worked out
🐛 Don't waste your time downloading
🐛 I see the vision just not anywhere close to there
🐛 It’s ok
🐛 Has potential but not there yet
🐛 Trash
🐛 A third app?
🐛 Whoever wrote light years ahead probably beta tested it in their corporate office once by themselves
🐛 Feels like this is more for farming data now
🐛 Increases the amount of time spent in a clients house
🐛 I don’t recommend nextgear software
🐛 Eq audit based off terrible sketch program is the only reason
🐛 Xactware is clearly the standard
🐛 Hope they can make all these programs obsolete
🐛 Everything takes so long
🐛 Counterintuitive is an understatement
🐛 Someone high up the food chain had a grandson that said he was good at making apps
🐛 Not impressed with how it interacts with MICA Exchange
🐛 System seems to drag
🐛 Lose photos
🐛 Issues with equipment not showing up
🐛 Seeing duplicate visits
🐛 Not impressed at all
🐛 In terms of performance and efficiency this app is severely lacking
🐛 MICA is one of the worst applications I have ever seen in my life
🐛 Sketch feature is nice and more intuitive than xactimate's use of the same tech
