West Northamptonshire Council User Reviews

Is West Northamptonshire Council Safe?

Not enough ratings yet to assess West Northamptonshire Council.

Is West Northamptonshire Council Legit?

West Northamptonshire Council appears legitimate, with a few gaps. AppsHunter Legitimacy Score for West Northamptonshire Council is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Parking App 🫣

Maybe it’s because it’s new I’m hoping ??? . Why advertise-posting and pointing people to this app for parking….. That doesn’t let you register your car or pay for parking. Very Quick to put a parking fine on the cars, but don’t help anyone pay, how have we got parking so wrong in town!!!! We are supposed to invite people in not penalise them with high charges till after 7pm . Good luck everyone 😬
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Broken before you even start

I wanted to do two things with this app and it failed on both accounts. We now have to book into our recycling centre before we can take anything there but the app doesn't facilitate this. There is also a button for contact us which only gives you addresses with no telephone numbers and no emails but it does say complete our form below and we will respond to you straight away. When you press this button it takes you to a page that says this service is now closed. So basically there's no way to contact them with general enquiries or with specifics to do with recycling. Useless.
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Crap app !!!!

What use is this if it doesn’t even recognise a postcode.

Much improved app

This app is so handy for me as I can never remember what bin day it is! Notifications arrive when you set them & now we can report issues directly through the app, like fly tipping etc.

Poor effort

Downloaded the app for waste day reminders and it doesn’t even recognise any addresses for my post code even though we are located in DDC as per the council website.
Hardly worth the effort.

Great support

I contacted the app developer (Cloud 9 Technologies) to highlight an accessibility issue which rendered the app unuseable to Blind users utilising Screen Reader software. I was contacted within 24 hours to discuss the issue and a fix was implemented within a few weeks.

It is refreshing to work with a company that is responsive to user feedback and takes accessibility issues seriously.

Great support which was much appreciated, top marks!
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No reminders

I have the same problem as the previous reviewer. I don’t receive reminders.

Rubbish app (pardon the pun!)

Had this on my phone for 2 weeks. Have just had to run out of the house today to catch the bin man as no notification from app and I’m not yet used to the new bin day!