West Shore Bank Touch User Reviews

Top reviews

Mobile deposits

Despite writing “Mobile deposit” on the check, it is often not recognized.

The check deposit feature is terrible.

I always have a very difficult time with depositing checks through the app, the scanning software has a hard time recognizing when “for mobile deposit” is written on the check by the endorsement. There should be an option to submit the check pictures for human review because the software has issues reading what is there.
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Mobile Deposit

Can be tricky!

Judy

Love this app always have us easy to use

Card

I’ve had some minor problems where my card is declined although I have the money
(the card is not damaged )

Love the WSB App

Love the ease of maneuvering around your app. Love even more the local community bank that is here when I need it. Local people, our neighbors are our customer service contacts. So important!

Nathan

Awesome app! Always quick to use and very intuitive. Very satisfied!

Mobile deposit

Worked for my first time using it.

Convenient

This app has been convenient when it comes to checking my account balance, transferring money, monitoring transactions, and communicating with staff. I have had zero issues so far with this app.

Check deposit

The app will not accept checks when box “mobile deposit “ is checked it forces me to write the words and redo deposit

trouble with system

had to put check in several times - finally just turned check 180’ and it took check - it wanted mobile deposit written on check - please note that mobile deposit was written on check several times and darkened in one case - don

Love the updated app

Thanks WSB for the new and improved app. So much easier to bank on my phone and IPad. You knocked it out of park. Keep up your great community banking service. Love our hometown bank.

Difficult to use

I have multiple account it lists everything together and is difficult to see what is in each account

Great App!

This app is so easy to use and looks great! I am able to make transfers and bill payments easily and quickly. 10/10 I would recommend.