West Suburban User Reviews

West Suburban
West Suburban
Transport Contact Centre Solutions PTY LTD

Customer Experience

Positive experience66.7% of reviews
Neutral5.6% of reviews
Negative experience27.8% of reviews

~ Based on 18 written reviews from the US App Store.

Is West Suburban Safe?

Not enough ratings yet to assess West Suburban.

Is West Suburban Legit?

West Suburban is no longer available in the App Store. AppsHunter Legitimacy Score for West Suburban is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Great!

Awesome service, and really easy app to use!

Love This App!

So simple to use, message on approach is a massive plus. Drivers are always lovely, and the operators on phones are always lovely and helpful!

Easy to use!

Easy to use and the drivers are generally really nice. Thanks a lot

Easy to use

Easy to use and saves waiting on the phone

Poor service

Book via this app for pick up from Melton 30+ min later nothing. I then rang & was told they do service this area (Melton) I suggest, you make it clear in your app that you don't service all areas in west Melbourne. I wasted my time for no reason

Handy, but .....

My phone reboots after making a booking. Has happened twice recently. No where to get support. Perhaps because I haven't upgraded my iOS?

never fails me

love using this app!

Requires iOS 8 support

Not bad when it worked, but crashes when opening on iOS8

Ok

Rate your trip doesn't work. System slow to update, needs updating to stay in touch with competitors

Horrible

The app runs well, but i booked a taxi 12 hours in advance and the driver didn't show - making me late for work. I had to call anyway to arrange another taxi to pick me up which validates the app as useless to me.
West suburban drivers don't care about making bookings on time - ever - as long as they get their money, this company is becoming a bit of a joke.
Show more

Awesome App!

Great app! Great drivers who know their way around the western suburbs.

Service is severely lacking

The app looks and works great but the cab never arrived despite telling me the booking had been assigned. I called up to query it and they told me to just keep waiting, a cab would come eventually. Not good enough.

Extremely Useful

Does EVERYTHING you could possibly need when organising a cab! Looks good, easy to use & you can even watch the taxi's journey as it approaches on the inbuilt map!! Well done...I recommend it highly!

Great app

This app has cut waiting time down by half... Drivers are prompt, you can see the cab on GPS as it approaches. It tells you when the job has been allocated. So much better than waiting on the phone.

Great service

Great taxis n great drivers. Always on time, good service.

Peter

Great app and good taxi service..

Great service

Best company for west n very good driver, help all the people. Always on time.... I love west suburban taxis...!!!!

Great service

Great service and always on time when booked.