App Doesn’t Work!!!
Nothing on this app works. Tried to reset password and it completely bugged out. I remember always having trouble with this app too. Invest in your patients!!!
Very bad
It's a waste of time. I haven't found a worse app in the App Store yet.
Works Great
App seems to work great. It’s nice to be able to review your ID cards, plan info, and phone numbers to your doctors for a quick access. Thanks
Can’t log in
The newest version of the app will not let me log in. I was able to log in a few days ago and today on my laptop. Frustrating.
I dont have a doctor i can trust now.
Thank you. Being mentally disabled, who is to say i need a dr i can trust. I asked to have something terminated from my file, and was told the office to do it was closed. On a thrusday at 10 am. Wasnt closed thanks anyway
Easy of use
Super easy to navigate, retrieve my ID card, and contact my doctor!
Easy to get to my I’d card
Thank you for updating the app. I like the ease of having both sides of my I’d card in hand.
Upgrades are awesome
Noticed the updates have helped the experience be more seamless. Keep up the good work.
I hope your health services are better than your app!
Nothing works on the app after loading up! Absolutely nothing!
Not working - can’t log in no matter what
Website credentials work just fine, even reset them on app multiple times, uninstalled and reinstalled app… will no longer let me log into my account.
Horrible
App looks good from the starting page, however if you try to go anywhere such as to get information on your provider, it automatically closes. Basically worthless.
App doesn’t work
Every time I click on anything in the app it crashes.
App doesn’t work at all
I can’t get this app to function whatsoever. Blank screen comes up then app shuts down.
Can’t even log in
Whenever I try to log into the app I just get redirected to a white screen that never loads.
is this actual insurance?
honesly btx the app and website and third party processing and lack of email communication western health seems like it isnt even a real insurance company. They would be charging me almost 500/month if i didn't qualify for assistance. Take a look at geico and do better. We all hate insurance because it feels like a scam but atleast put massive effort into your interface, customer info resources and payment. Im afraid if something does happen ill be paying my premiums for nothing and left holding the bill.
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Frustrated
App doesn’t open after sign in
This App is horrible!
I’m sitting here with my updated medical card, trying to create an account and it says it can’t find my combination of name, zip, account # and Birthday. I’m fairly confident I know all this info, so it’s not me. Plus, no way to contact for support.
Very limited use
This is only useful for plan info, no help for referrals, no resources.
I downloaded this because I was on my mobile device trying to look at alliance providers and a pop up overlay keeps appearing and no way to click through to the external find a provider page (Canopy health group).
I’ll need to wait for a desktop browser—bummed.
I downloaded this because I was on my mobile device trying to look at alliance providers and a pop up overlay keeps appearing and no way to click through to the external find a provider page (Canopy health group).
I’ll need to wait for a desktop browser—bummed.
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App does not work
App used to work and now does not. It says update required however here is no update to download. There is no support either
Crap
It was working just fine but once I “updated” it...it stopped working 💩💩
