Rate changes suddenly
When you start the transfer aud to LKR 240 and when it comes to pay 234 + charges.
Tech glitch
Mobile app is fine but there are some technical issues in website. I send referral to another person but website doesn't allow to register the account. Being a technical person, I know basic troubleshooting still it doesn'help to register. Your IT team needs lots of improvement.
Bad App experience
For a money centred company, your App has been nothing but a disappointment.
Simplifie it and make it a lot more user friendly let alone the higher rate of transaction fees. Not an happy impressed customer here. The rate is terrible!
Simplifie it and make it a lot more user friendly let alone the higher rate of transaction fees. Not an happy impressed customer here. The rate is terrible!
Expensive exchange
Worst exchange rate and the fact they removed rewards as well is not okay.
Can’t pick up face Id
I have trying to register for face id but aa the time it asks to register again. Deleted the app several time and reinstalled but same issue.








