Westinghouse Smart Plug User Reviews

Top reviews

Devices malfunctioning

I have one of the smart plugs, and whenever my device disconnects from the WIFI network (often due to poor connection at certain times of day), my plug will repeatedly turn on and off for up to 5 minutes. Really annoying and no other way to end this loop than physically unplugging the device. This is really annoying (and lowk scary at night because why tf are my lights seizing out) - a refund would be nice 😁
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What a find

I can’t recall when or how I acquired these units, 4 in all and I must say that they made the holidays so much simpler with their timer feature. They were easy to pair and easy to program. I don’t know how secure the wifi connection is and since I only use them for Christmas lighting, I don’t see this as a big issue. Overall, I think they’re great.
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Ok, but!

Edit: (oct 7th 2024) there is a slight issue with the timer
 if you use the “inching” feature it actually interferes with the “scheduled” timer - for example i have mine set to turn on at 2am & turn off at 6:30am to charge my phone while sleeping

but during the day i had another device that needed a charge while i did some errands so set the “inching” feature for 30 minutes & it worked great — device got the charge it needed & the plug turned off
. Well here is the issue - later when the over night schedule turned on - it turned OFF 30 minutes later
 not getting the full time.
In my opinion this feature needs to have a firmware update so that it work properly as to NOT interfere with such schedules

Original (oct 4th 2024):

This app works wonderfully , I have one of the smart plugs set up with the timer to turn on EVERY night around 2am & off at 6am
 just so my iPhone can charge each night & slowly it gets use to that time so the BatteryOptimization settings will get use to it - saving battery life (I probably can adjust it down another 2 hours in future)

HERE is the BUT: I don’t like how there is NO options to delete the “switch log” - or even having a way to disable the “switch log” from even being saved in the first place
 personally I would prefer it to not save that - as there really is no reason for it.
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Device is useless

Outdoor Smart Plug will not connect to wifi, keeps getting the timeout error. Waste of time and money.

Cannot get set up

My husband tried several times and I tried several times. Neither of us can get this to connect! We have both connected numerous devices to Bluetooth on our iPhones. This one will not connect. It was a complete waste of money!

Outdoor smart plug

Way too complicated. I couldn’t get it working and I’m taking it back. I don’t want to freeze standing in the cold trying to figure out how or why the app isn’t working.

Garbage

App is unresponsive 95% of the time but only with one plug. Even sitting beside my partner and we both open the app, his works and mine says device offline. Tried uninstalling/reinstalling, didn’t work. Tried resetting to factory settings on the device, still no luck. Don’t even get me started on the absolute nightmare it is to actually pair the device with the app. Also likes to randomly turn itself on and off at completely random times.
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Worst thing I ever bought

Buggy can’t connect to my phone or other phone (iPhone,google,Samsung) when in pairing mode it start to light power and close power everytime it flashes ! Well I even throw it in the garbage can 30 min after trying every pairing method . Worst thing ever bought in my life ! *china*

Don’t waste your time or money

Not worth it at all. Waste of time and money. I’m returning the product right away.

Very unreliable for outdoor smart plug

I got this app to control a westing house outdoor smart plug, I used the app schedule to control the car block heater, it wouldn’t turn on half of the time, app has lots of great features, but smart plug not functions properly, I switched to Kasa smart plug!!

Useless

Won’t pair with device. Useless.

Device unresponsive

After using the smart plug for a while with my Alexa the device goes offline whenever I’m not on the app and now even when on the app it is unresponsive. Just buy a genuine brand plug so you don’t have to download their app to use the plug.

It does what I need

Using this to grow “tomatoes”. The one thing I notice is that I have to reset my password quite often. Other than that it does what I want, I currently have my humidifier, and fan on a timer. No issues.

Smart plug!

Awesomeness!

Okay

Setup a bit slow. Bought two outdoor plugs but no way to change name, like plug 1 and 2. Can add nickname to one but it doesn’t show in app. Both plugs same name, not so good. It appears the app works well otherwise.

Unable to set up

After many tries no activation was sent.

Garbage

Doesn’t work. Doesn’t connect. Piece of garbage

The greatest

Best plug I have ever owned, never fails

Fast and easy

App quickly found the plugs

Had to change to the 2.4ghz WiFi for a few then back to the 5g WiFi.

App still controls the light so not a big issue

I like the weather alert in the app!

Smart plug

Easy setup. works great, thanks.