Poor customer support
I have an arranged auto payment each month. WestStar continues to send me a late notice despite no payment has been late. This is a ridiculous policy. The company sends out countless mail costing the company(ultimately customers) money. Also, it is a continual bother tempting me to immediately trash all WestStar mail!!
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Extremely buggy
Seems like the app has good days and bad days. It was extremely laggy logging in
Logging issue every month
I think user password gets reset or removed in their database somehow. I have password saved in my phone, however, they show incorrect password messages every time I tried to login. You can set a new password every month. Worst system I have ever seen. Don’t hire cheap developers to build something.
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substandard
System NOT up to date compared to others banks..keeps forgetting password for 4yrs been dealing with this nonsense.🤦♂️
App never works!
App has not been working for months! What’s going on?
