Juan Rios
This is a bank to avoid. They will keep your money without ever telling you the reasons why they kept the money. The worst, the money will not even be available in the account. While the transfer is received. they will never send you your money or return it to the sender. They do not respond to emails. It is a disaster
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Very poor
I’ve had a western card for years. Used it a lot and loved it as we are abroad a lot
They suddenly stopped it july 17th saying I need to upgrade. But won’t accept my I.d
Pending transfers all lost.
Customer services never answer or sort anything
Complete let down
Not recommended!!!!
They suddenly stopped it july 17th saying I need to upgrade. But won’t accept my I.d
Pending transfers all lost.
Customer services never answer or sort anything
Complete let down
Not recommended!!!!
Waiting for approval
Hello, how long does it take weststein platform has activated an account that is waiting for approval (I've been waiting for 1 week)
Thank you for your return,
Sincerely.
Thank you for your return,
Sincerely.
Response from developer
Hello! In rare cases, the check is performed manually, usually it takes from 1 to 3 business days, but in May we had a huge flow of clients, so the check was delayed, we apologize.
Non funziona app
Dopo aver effettuato diversi aggiornamenti dell app il problema è rimasto lo stesso, una volta aperta la pagina principale l’app si chiude. Il problema persiste per circa un mese.
Response from developer
Hello! Unfortunately, we cannot accept card requests from NON-EU residents, otherwise we will receive a huge fine from the EU regulator.
Login Problem
iPhone 13 Login Problem White white Display
Please reset this problem.
Please reset this problem.
Response from developer
Hello! Sorry for the inconvenience, it's already been fixed
