App is broken and no response from support.
As much as I like the app, it seems either abandoned or maybe there is only one dev maintaining it. Pretty sad.
Update:
I’ve sent the email to the email address provided. It has been about 2 weeks with no response only an automated confirmation of receiving my email. Try the app but don’t expect anything.
Update 2: almost a month since my initial email. Nothing.
Update 3: No response and it’s been forever. I’ve canceled my subscription and deleting the app.
Response from developer
Dear Chris, happy new year! Is this still an open issue? Otherwise, we would really appreciate if you could update your review. Thanks in advance, your wetter.de team
App is broken and no response from support.
As much as I like the app, it seems either abandoned or maybe there is only one dev maintaining it. Pretty sad.
Update:
I’ve sent the email to the email address provided. It has been about 2 weeks with no response only an automated confirmation of receiving my email. Try the app but don’t expect anything.
Update 2: almost a month since my initial email. Nothing.
Response from developer
Dear Chris, happy new year! Is this still an open issue? Otherwise, we would really appreciate if you could update your review. Thanks in advance, your wetter.de team
App is broken and no response from support.
As much as I like the app, it seems either abandoned or maybe there is only one dev maintaining it. Pretty sad.
Update:
I’ve sent the email to the email address provided. It has been about 2 weeks with no response only an automated confirmation of receiving my email. Try the app but don’t expect anything.
Response from developer
Dear weather.de user, This should certainly not be the norm. Please understand that we rely on more information to understand the cause of the problem and to address it if necessary. How did you open the app? Through a widget, notification, or icon? Where in the app and when does it freeze? Right upon opening? What data is displayed, or do you see a black screen? We look forward to your message with screenshots at appfeedback@wetter.de. Did you write an email? Please be patient; we are working on it. Cloudy regards from Cologne, your weather.de team
App is broken and no response from support.
As much as I like the app, it seems either abandoned or maybe there is only one dev maintaining it. Pretty sad.
Response from developer
Dear weather.de user, This should certainly not be the norm. Please understand that we rely on more information to understand the cause of the problem and to address it if necessary. How did you open the app? Through a widget, notification, or icon? Where in the app and when does it freeze? Right upon opening? What data is displayed, or do you see a black screen? We look forward to your message with screenshots at appfeedback@wetter.de. Did you write an email? Please be patient; we are working on it. Cloudy regards from Cologne, your weather.de team
App is broken and no response from support.
As much as I like the app, it seems either abandoned or maybe there is only one dev maintaining it. Pretty sad.
Response from developer
Dear weather.de user, This should certainly not be the norm. Please understand that we rely on more information to understand the cause of the problem and to address it if necessary. How did you open the app? Through a widget, notification, or icon? Where in the app and when does it freeze? Right upon opening? What data is displayed, or do you see a black screen? We look forward to your message with screenshots at appfeedback@wetter.de. Cloudy regards from Cologne, Your weather.de team
